Olive Garden Italian Restaurants Reviews | Glassdoor

Olive Garden Italian Restaurants Reviews

Updated February 19, 2019
3,072 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Olive Garden Italian Restaurants CEO Gene Lee
Gene Lee
742 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "No side work allows for more time to focus on tables as well as helping with other server's tables" (in 90 reviews)

  • "Nice benefits and flexible schedule" (in 258 reviews)

Cons
  • "Unlimited Soup and Salad is the worst" (in 186 reviews)

  • "3 table sections make it more difficult to earn money, but it is a more demanding situation than most restaurants" (in 101 reviews)

More Pros and Cons

  1. Helpful (1)

    "Make hard work fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Downingtown, PA
    Current Employee - Line Cook in Downingtown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Olive Garden Italian Restaurants full-time (Less than a year)

    Pros

    Amazing co workers
    Lots of hours
    Independent to work

    Cons

    Bad co workers
    Some times not enough hours
    Hard to move up, hit the wall at ~ 6 months

    Advice to Management

    Give more feedback than “good job guys”
    Adjust scheduling
    Let people know when your cutting hours


  2. "Working there is great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Rosenberg, TX
    Former Employee - Server/Waitress in Rosenberg, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Olive Garden Italian Restaurants part-time (More than 3 years)

    Pros

    I really enjoyed working at Olive Garden. The tips are great and the people are friendly!

    Cons

    Sometimes they can be long shifts.

    Advice to Management

    Stick with policy. Other than that everything was fine.

  3. "Loved working as a hostess. I was treated well."

    StarStarStarStarStar
    Current Employee - Hostess in Easton, PA
    Current Employee - Hostess in Easton, PA

    I have been working at Olive Garden Italian Restaurants part-time (Less than a year)

    Pros

    Great free food. I got so close with my coworkers.

    Cons

    The chefs could be rude. And the customers as well.


  4. "Great Company to Work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Turlock, CA
    Former Employee - Server in Turlock, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Olive Garden Italian Restaurants full-time (More than a year)

    Pros

    flexible schedules, great place to start serving if no experience

    Cons

    3 table sections, unlimited refills on soup and salad


  5. Helpful (1)

    "Excellent Corporate Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Trainer in Warren, MI
    Current Employee - Server/Trainer in Warren, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Olive Garden Italian Restaurants full-time (More than 8 years)

    Pros

    Make your own way by hard work and comment.

    Cons

    Rotation of employees. are quite high.

    Advice to Management

    Take care of the employees .


  6. "Experience as a server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at Olive Garden Italian Restaurants part-time

    Pros

    Flexible with school
    Lots of hours
    Team environment

    Cons

    Management is a little all over the place


  7. "Not that bad for a server job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Maple Grove, MN
    Current Employee - Server in Maple Grove, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Olive Garden Italian Restaurants part-time (Less than a year)

    Pros

    - You make good money here compared to other entry level jobs
    - $1 soup salad and breadsticks are hard to beat!
    - The kitchen here (unlike most of the others I have worked with) is pretty calm when it gets busy. They'll never yell or get mad.
    - Many people here are fun to work with.
    - There are good managers here
    - picking up shifts is easy
    - when it's slow you make 14-15 an hour to really just stand around
    - barely any cleanup at the end of the night and there isn't many late nights

    Cons

    - Hours can be really weird some times. Ill work a double sometimes and be at the restaurant or close to it on my lunch break for 11 hours and only work 9 because I'll just have a really long lunch break. This usually only happens during the slow season.
    - The management (even though there CAN be good managers) can be interesting sometimes. They threaten to fire people way too often (sometimes they'll announce they are going to fire someone that day if a mistake is made) and then never really do it. Then they let people show up plastered for work without getting fired. It's confusing.
    - The surveys that the customers take are so hard to keep your numbers up on. Everything that is a 4/5 or lower is rounded down to a 0. The managers will get after people with low numbers . Its just frustrating
    - Lots of drama
    - with the whole soup salad breadsticks thing its really hard to keep up with tables and it leads to a very stressful work environment when it gets busy
    - You will get burnt out on serving. It is really a meaningless job. We do the same things over and over and over again and usually don't get much appreciation. BUT doing it for a short period of time to make some cash isn't that bad. it's just not something you can do for years and years and years.
    - there's no way to advance really

    Advice to Management

    - Stop threatening to fire people, it's not cool
    - Make it so managers don't have to swipe their card for SO MUCH. Its an unnecessary pain to have to find a manager to get a clearance for a gift card or something every 5 minutes.

  8. Helpful (1)

    "Good tips"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Paso, TX
    Former Employee - Anonymous Employee in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Olive Garden Italian Restaurants part-time (More than a year)

    Pros

    Easy work, flexible schedule, good customers.

    Cons

    Sometimes management can be too demanding


  9. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Trainer
    Current Employee - Certified Trainer

    I have been working at Olive Garden Italian Restaurants part-time (More than 3 years)

    Pros

    Flexible hours and great experience to lead small teams of servers.

    Cons

    none I could think of


  10. Helpful (1)

    "Fast Paced Good Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Olive Garden Italian Restaurants full-time

    Pros

    fast paced, great team, good management and growth opportunity for restaurant work

    Cons

    none really i was just done being in the restaurant business

    Advice to Management

    keep up the good work