★
Olo Reviews
51% Recommend to a Friend
72% Approve of CEO
Recommend to a Friend
Approve of CEO
Noah Glass
90 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The benefits are great and for those saying they aren't, please find me another job with free health, dental and vision insurance." (in 23 reviews)
Cons
- "Leadership was caught flat footed in trying to reign this in and ended up letting that company do its own thing, resulting in conflicting processes and culture." (in 10 reviews)
- "I have worked for seven different companies before OLO and never had a manager bad as she was." (in 4 reviews)
- "Moreover, they are completely confused about their priorities and will do layoffs willy nilly." (in 4 reviews)
Ratings by Demographics
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Found 135 of over 148 reviews
Updated Sep 2, 2023
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Aug 24, 2023Team LeadCurrent EmployeeNew York, NY
Pros
Growing, innovative company with amazing benefits and great leadership
Cons
Comp is lower than what seems to be industry standard
1 - 2.0Aug 17, 2023GTMCurrent Employee, more than 1 year
Pros
The core product and business is healthy and has been set up for success and growth. Despite other issues, the core business is actually very solid. Solid people in many corners doing their best despite the changes.
Cons
My org is in constant turmoil. We needed additional investments in certain areas indeed but diligence has gone out the window. That is all part of growth at times but the shame is that leadership barrels through the missteps. New changes not going well? Blanket blame employees not liking change. It is disheartening to see Tenured employees who have been here for a year or more are stereotyped as detractors versus sources of customer and product knowledge to invest in. New employees who say yes to everything are in high favor. Just read some of the reviews to see how this has played out. Leadership masquerades as a mature organization when things are going backward. This is not a disgruntled employee upset about layoffs writing this, although it is tacky to see many layoff positions reposted almost identically with lower salaries. The largest issue is about how Olo chooses to handle things in a way that lacks confidence and maturity for the org it claims to be.
12
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Olo Reviews FAQs
Olo has an overall rating of 3.3 out of 5, based on over 148 reviews left anonymously by employees. 51% of employees would recommend working at Olo to a friend and 49% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
51% of Olo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Olo 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Olo to be culture, coworkers, benefits and the cons to be management, career development, senior leadership.
