Omni Hotels Reviews in Amelia Island, FL | Glassdoor

Omni Hotels Amelia Island Reviews

Updated February 5, 2017
12 reviews

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Amelia Island, FL

3.9
Star Star Star Star Star
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Omni Hotels CEO Jim Caldwell
Jim Caldwell
5 Ratings

12 Employee Reviews

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Pros
  • There are endless opportunities for growth and demonstrating passion and hard-work is definitely rewarded (in 17 reviews)

  • Omni Hotels is a great company to work for (in 30 reviews)

Cons
  • At times work life balance is tough (in 22 reviews)

  • Long hours, hard to get time off when walking in Meritage (in 33 reviews)

More Pros and Cons

  1. "Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mini-Gold Attendant in Amelia Island, FL
    Current Employee - Mini-Gold Attendant in Amelia Island, FL

    I have been working at Omni Hotels part-time (Less than a year)

    Pros

    Everything is Great
    The atmosphere
    the co-workers
    the managers
    the guests
    are just outstanding

    Cons

    Not steady paycheck in the off season

    Advice to Management

    Keep on being the best


  2. Helpful (2)

    "Hospitality Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Amelia Island, FL
    Current Employee - Banquet Server in Amelia Island, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I love that it's never the same from one event to another.
     Fun place to work.
    Great pay. Plenty of time off during off peak months.

    Cons

    Crazy shifts, no set schedule or days off, but that's the nature of the beast.
     HR dept is clueless!
    Management hiring employees that don't care or take pride in their jobs.
    No real opportunity for advancement, they preach that they hire within but hey really don't.

    Advice to Management

    Hire employees that work because they love what they do, not people that are here just for a paycheck, it makes it harder on the ones that go beyond what is required and have to pick up the slack.


  3. "Awesome Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Naturalist in Amelia Island, FL
    Current Employee - Naturalist in Amelia Island, FL
    Recommends
    Positive Outlook

    I have been working at Omni Hotels part-time (Less than a year)

    Pros

    Positive work atmosphere, I love it here. If you like animals and people you will enjoy it. Educating guests about wildlife is my favorite part. Manager and Supervisor really care about you and always there to help you.

    Cons

    Slow season it becomes part time work.


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  5. "Great training programs, but no consistancy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Manager in Amelia Island, FL
    Current Employee - Housekeeping Manager in Amelia Island, FL
    Recommends
    Negative Outlook

    I have been working at Omni Hotels full-time (More than a year)

    Pros

    Easy to move up and learn and grow within the company
    Family owned and operated company. Not public and no franchise
    Great culture and training programs.

    Cons

    Since it's a privately owned, there is no consistency for how each hotel is operated. There is a handbook and standard operating procedures, but every hotel does their own thing.


  6. "Director of Food & Beverage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amelia Island, FL
    Former Employee - Anonymous Employee in Amelia Island, FL
    Recommends
    Positive Outlook

    I worked at Omni Hotels (More than a year)

    Pros

    Great company to work for overall

    Cons

    No Holidays or Comp days offered

    Advice to Management

    One of the best leadership teams hands down

    Omni Hotels Response

    Oct 11, 2016 – Corporate Recruiter

    Thank you so much for your review. It is great to hear that you enjoy working for Omni. We know time off and a good work/life balance is important to our Associates. Based on feedback from our ... More


  7. Helpful (1)

    "Worst Hotel Experience of My Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Amelia Island, FL
    Former Employee - Banquet Server in Amelia Island, FL
    Doesn't Recommend
    Neutral Outlook

    Pros

    As a banquet waiter your tip is not horrible, especially for an area where most hotels just pay a flat hourly rate of $9-$10. The point usually is between $15-$20.

    Cons

    Hateful management in banquets. Every manager, every captain. Rampant theft. Twice the whole department was quarantined so police could be called. The use a lot of temps that eat into the tip point and contribute almost nothing. ***NO ONE CAN WORK 16 hours and be back and effective the next day. ***Regularly scheduled 5:30 AM, clocked out after midnight and expected to return at 5:30AM.

    Advice to Management

    Consider moving some of the banquet managers to other properties and bring in fresh, quality people with luxury hotel experience. Let you employees get some down time between shifts.


  8. "Hiding secrets"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Culinary in Amelia Island, FL
    Former Employee - Culinary in Amelia Island, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Amazing people and higher up management and Human resources is always friendly and upbeat.

    Cons

    Supervisors don't do their jobs. Investigations are ignored. People overlook serious problems.

    Advice to Management

    Take the time to choose your management. Do not let a supervisor or a manager bully your employees. They must be leaders. Send people to evaluate your management staff and talk to the employees on the lower end because they are honest on how they are being treated and do not ignore a situation! Oh and stop giving full-time part time hours.


  9. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Amelia Island, FL
    Current Employee - Server in Amelia Island, FL
    Recommends
    Positive Outlook

    Pros

    Focused on being professionals but allow employees to joke around and have fun. Always hours and able to cross-utilize for extra hours. Fair and good at recognizing people for their accomplishments.

    Cons

    The consistency of managers can very sometimes. Which, can be frustrating. But, overall nothing awful comes to mind.

    Advice to Management

    Keep a consistent management style. Always apply rules and disciplinary actions across the board. Not just when you're upset.


  10. "WONDERFUL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recreation Aide in Amelia Island, FL
    Former Employee - Recreation Aide in Amelia Island, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (Less than a year)

    Pros

    This is a wonderful company to work for. Everyone is very up beat and enthusiastic! They have wonderful benefits as well, I can't wait to work for them again!

    Cons

    There really aren't any, you are working at a beautiful upscale resort on the beach-how can you beat that?!

    Advice to Management

    Keep doing what you are doing!!!!


  11. Helpful (1)

    "Shiny on the outside, dirty on the inside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Amelia Island, FL
    Former Employee - Server in Amelia Island, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (More than 3 years)

    Pros

    Depending on how much your bosses conform to the ideal Omni manager, you could have a great manager. But some of them don't really follow or care about the "trilogy"

    Cons

    Omni preaches customer experience and bending the rules for customers, but most managers don't actually support this. The company needs to better integrate their culture into the management in order for it to work as intended. The company also pinches pennies in the wrong places, compromising quality for a shiny new paint job on their new 3-4 hotel and resort purchases every year


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