Omni Hotels Reviews in Fort Worth, TX | Glassdoor

Omni Hotels Fort Worth Reviews

Updated September 4, 2017
14 reviews

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Fort Worth, TX

3.1
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Omni Hotels CEO Jim Caldwell
Jim Caldwell
7 Ratings

14 Employee Reviews

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Pros
Cons
  • At times work life balance is tough (in 27 reviews)

  • Long Hours, Under staffed, poor management (in 34 reviews)

More Pros and Cons

  1. "Overnight Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Approves of CEO

    I have been working at Omni Hotels full-time (More than 3 years)

    Pros

    The culture and atmosphere is great. Love working for the company.

    Cons

    Sometimes lack of communication between departments.


  2. Helpful (1)

    "Beautiful Hotel. Broke Guests."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cast Iron Server PM in Fort Worth, TX
    Current Employee - Cast Iron Server PM in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Omni Hotels full-time (Less than a year)

    Pros

    Management knows it's a slow brutal grind so they're very hands off. You basically work independently. Omni has great hotel rates for employees!

    Cons

    I have never been stiffed so many times in my entire time as a server. The guests are just awful. How can there be this many broke people at such a beautiful hotel?

    Advice to Management

    Add auto gratuity in Cast Iron or suffer from insane turnover!

    Omni Hotels Response

    Sep 8, 2017

    Hello Omni Fort Worth Associate! I am happy to know that you have independence working in the Restaurant as we strive to ensure our Associates feel Empowered to make decisions through our Power Of... More

  3. Helpful (1)

    ""Internship""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Fort Worth, TX
    Former Employee - Intern in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Omni Hotels part-time (Less than a year)

    Pros

    They had a cafeteria for employees and the pool chef would cook for the people working the pool area.
    Usually off work by 10pm, not bad for a wait staff position.

    Cons

    The "internship" was actually just a cocktail waitress position. We didn't learn anything about management, inventory, or anything that could be considered close to an internship.
    No Omni employees are allowed on any Omni property unless they are working or have permission from management, so you can't even eat at the restaurants attached to the hotels without prior permission from you manager.

    Advice to Management

    Make your internship program an actual internship not just a wait staff position.

    Omni Hotels Response

    Nov 15, 2016

    Hello Former Employee, I am very sorry you did not feel that our internship program was beneficial. We would love to hear your feedback and suggestions personally so we can continue to improve the... More


  4. Helpful (4)

    "You will have no work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Fort Worth, TX
    Current Employee - Administrative Assistant in Fort Worth, TX
    Doesn't Recommend

    Pros

    Culture. You are made to feel like you matter

    Cons

    You do not matter. You will work non stop and you are not compensated enough.

    Omni Hotels Response

    Aug 30, 2016

    Hello Omni Fort Worth Associate,
    Thank you for taking time to leave a review. I apologize that you felt you had to work non stop and were not compensated fairly. We strive to pay all of our... More


  5. "In Room Dining Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Room Dining Server in Fort Worth, TX
    Current Employee - In Room Dining Server in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (Less than a year)

    Pros

    Great benefits and pay concerning the position. My time was quite flexible as well.

    Cons

    Not a fan of the late night shifts.

    Advice to Management

    Keep on trucking


  6. "Banquet Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Omni Hotels part-time (More than 3 years)

    Pros

    The money is great. Teamwork is valued and everyone tries to help everyone. The managers are respectful and try to guide you as much as possible if you are new.

    Cons

    As part-time it is a little harder to get shifts every week. If the hotel is slow, than you may not be working that week.


  7. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Fort Worth, TX
    Current Employee - Front Desk Agent in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than a year)

    Pros

    Met and networked with some amazing people, learned so much in a short period of time, experienced some wonderful opportunities

    Cons

    Unorganized at times, disliked wearing a uniform, bad pay, unreliable management and promotion

    Advice to Management

    Have employees backs, keep worker confidentiality, work in a timely fashion

  8. "Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Manager in Fort Worth, TX
    Current Employee - Housekeeping Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Omni Hotels full-time (More than a year)

    Pros

    Great opportunities for advancement and great associate recognition. I have been given great opportunities for growth and experience during my experience with Omni.

    Cons

    Department managers are limited to disciplinary action taken on associates. When we try to write up an associate, we get a little push back from the HR department. It kind of seems like we do not have their support at times.


  9. "Omni Worked For My Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - On Call Esthetician in Fort Worth, TX
    Former Employee - On Call Esthetician in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Omni was the best place to learn what it means to provide exceptional service. Access to use awesome products woth my clients. This position afforded me the flexibility I needed to be more engaged with my children's education, goals and dreams.

    Cons

    Unpredictable salary based on appointments. There is not much room for growth in the spa industry. You pretty much are working for yourself or rather empowered to feel so.

    Advice to Management

    Continue to listen to your employees. They are the voice of the customer. Continue training, personal development while incorporating career pathing to retain talent.


  10. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in Fort Worth, TX
    Former Employee - Bellman in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good managers, good benefits, good money, get to meet a lot of interesting people.

    Cons

    Working the 3-11 shift really cut out any social life. The middle of the week was really slow and made the 8 hour shifts very boring.

    Advice to Management

    There should be a bell captain to help make sure the bellman can do their jobs without wasting time waiting on other bellman, so that bell carts and luggage aren't left alone.


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