Omni Hotels Reviews | Glassdoor

Omni Hotels Reviews

Updated January 19, 2019
1,289 reviews

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4.5
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Omni Hotels President Peter Strebel
Peter Strebel
316 Ratings

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  1. Featured Review

    Helpful (3)

    "Great Team, Understanding Management, and Family Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than 3 years)

    Pros

    The management team is very understanding of life situations. They want you to be well balanced and can assist where needed. I feel heard by my leaders and coworkers. I also feel appreciated when I do a job well done. I feel encouraged to acknowledge others and to help others. Growing the garden - our leaders truly believe in promoting within and growing their associates.

    Cons

    New players in the team can sometimes be challenging. There is a lot of stress on training but there needs to be more accountability for what is taught and retention of what is being trained.

    Advice to Management

    Training is great but take time to retrain and to follow up to ensure short cuts aren’t taken or old habits aren’t reverted back.


  2. "Omni Severin Indianapolis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than 10 years)

    Pros

    The team here is fantastic!

    Cons

    No challenges here. Wonderful employees.

    Advice to Management

    Great group of people - none

  3. Helpful (1)

    "Spa Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Asheville, NC
    Former Employee - Anonymous Employee in Asheville, NC
    Recommends
    Approves of CEO

    I worked at Omni Hotels full-time (More than 3 years)

    Pros

    I absolutely loved working at the spa at Omni Grove Park Inn. The employees and management at the Asheville location are extremely friendly and I felt more of a family connection at this job than I have at any other job before. Management cares about the well being of its employees. The work schedule was very flexible as management was great at approving time off requests. Omni offers great benefits including medical, pto and discounts to other locations. I loved it!

    Cons

    There wasnt much room to grow and create a career unless you became a service provider.


  4. "Great Company. Awesome people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time

    Pros

    Knowledgeable employees who really try their best to resolve guest concerns. A scarce few burn out or negative employees who may have gotten comfortable and been in one place too long. Terrific new GM. Its a challenging but rewarding place to work. You can not beat the location.

    Cons

    Back of the house is old and dirty. Building infrastructure. No parking for employees.

    Advice to Management

    Competitive pay. Treat employees like a family member (you spend more time together). Lots of turn over. ( Need more retention)


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time

    Pros

    Opportunities for growth within company
    Family environment
    Benefit options getting better

    Cons

    Compensation is not competitive with industry


  6. "Could be better, but still good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great management, cheap lunch, excellent discounts at other Omni properties.

    Cons

    the company promises great growth opportunities, but not necessarily true.


  7. "The beat place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Catering and Convention Services
    Current Employee - Director of Catering and Convention Services
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time

    Pros

    Company culture and professional development opportunities

    Cons

    None that I can think of.

  8. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time

    Pros

    - Family oriented
    - Opportunities for advancement
    - True open door policy
    - Managers do care

    Cons

    - Benefit packages could be better
    - Better pay


  9. "Omni Hotels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Omni Hotels full-time

    Pros

    Strong company in the hospitality industry.

    Cons

    Benefits are mediocre and the pay isn't competitive. Turnover is very high.

    Advice to Management

    Put more emphasis on training your associates.

    Omni Hotels Response

    Jan 22, 2019 – Vice President, Talent Acquisition

    Thank you for your feedback. Please know that we place great emphasis on our training and development programs for all phases of an associate's career. Feel free to reach out to the Associate Service... More


  10. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Service
    Former Employee - Room Service

    I worked at Omni Hotels full-time (Less than a year)

    Pros

    great income potential if you are willing to work hard and have schedule flexibility.

    Cons

    first shift for room service attendant has a tough schedule that starts at 5AM and sometimes 4AM