Omni Hotels Reviews | Glassdoor

Omni Hotels Reviews

Updated May 27, 2017
655 reviews

Filter

Filter

Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
247 Ratings

655 Employee Reviews

Sort: Popular Rating Date

Pros
  • There are endless opportunities for growth and demonstrating passion and hard-work is definitely rewarded (in 17 reviews)

  • Omni Hotels is a great company to work for (in 30 reviews)

Cons
  • At times work life balance is tough (in 22 reviews)

  • Long hours, hard to get time off when walking in Meritage (in 33 reviews)

More Pros and Cons

  1. "Front Desk Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Nashville, TN
    Current Employee - Front Desk Agent in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (Less than a year)

    Pros

    They provide a great atmosphere to work in that is professional and still fun at the same time. It feels like everybody at the Omni is one big family, which is a rare benefit to find in most jobs

    Cons

    Scheduling can be tough if you are front desk as they ask for flexible hours, meaning they need you to be available pretty much every day of the week and holidays.

    Advice to Management

    The compensation is low in many areas of the Omni. Also, the scheduling could be more flexible in certain cases. Not too many comments here to management


  2. "Young company with lots of room for development."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Supervisor in Irving, TX
    Current Employee - Banquet Supervisor in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (Less than a year)

    Pros

    Receptive management and high level professional Culinary skill amongst chefs

    Ability to work with top-tier ingredients and cook varying types of cuisine. If you are just starting out, this is a great place to get your feet wet.

    Opportunities for OT. Ambition is rewarded.

    Cons

    Volume can be overwhelming.

    Pay schedule is Sat-Fri so look forward to not getting your weekly schedule until Friday afternoon.

    Advice to Management

    Knowing what needs doing and knowing how to do it are two different things. I won't pretend I could do better than the current management.


  3. "Great place to work. Omni has an amazing culture built around all their hotels!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Front Office Manager in Houston, TX
    Former Employee - Assistant Front Office Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (More than 3 years)

    Pros

    Empowered to make decisions that can benefit the guest. The culture is what makes the company such a joy to work for.

    Cons

    Having a work like balance is very tough in Omni. The hours are ridiculous sometimes but that's not just an Omni thing more of a hospitality thing.

    Advice to Management

    N/A


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Omni Hotel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Supervisor in Sugar Land, TX
    Current Employee - Housekeeping Supervisor in Sugar Land, TX
    No opinion of CEO

    I have been working at Omni Hotels part-time (More than 5 years)

    Pros

    Company culture, hours, community involvement. They have a management development program for recent college graduate who want to get into management. One year long program.

    Cons

    Little pay for a lot of work. Benefits not good. Management don't spend enough time to ensure employees are trained properly.

    Advice to Management

    Invest time in training employees so that they can perform their job well.


  6. "A Hospitality Company That Really Puts People First"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than 10 years)

    Pros

    Amazing culture
    Training programs
    Nice people
    Growth opportunities
    The right size

    Cons

    Some issues with layers of approvals

    Advice to Management

    Continue to listen; continue to invest in people and process approvals


  7. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Captain in San Diego, CA
    Former Employee - Banquet Captain in San Diego, CA
    Recommends

    I worked at Omni Hotels full-time (More than 5 years)

    Pros

    Upper management genuinely cared about you as a person. Lunch was provided to employees.

    Cons

    Depending on your position, had to work weekends and holidays.


  8. "Good overall, low wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recreation Manager in Jacksonville, FL
    Former Employee - Recreation Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (More than 5 years)

    Pros

    Fun atmosphere, ability to grow in the company, hotel discounts at other Omni's, and free golf. Management was good but can vary by hotel. Corporate can be sometimes good and sometimes pushes policies and products that they shouldn't.

    Cons

    Low compensation for at least line staff and low level managers. "Hiring from within" is a way to keep wages low and isn't followed for many upper level jobs.

    Advice to Management

    Pay people what they are worth.


  9. "A lot of perks!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Bedford, PA
    Current Employee - Server in Bedford, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Omni Hotels part-time (More than a year)

    Pros

    There are a lot of hotel discounts and perks that come with this company.
    They provide you with the tools to succeed in your position.
    You are given the freedom to do what you think is needed to make the guest's stay perfect.

    Cons

    Micromanaging tends to happen a lot.


  10. "Too Much "Corner-cutting""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Service Busser in Atlanta, GA
    Former Employee - Room Service Busser in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Omni Hotels full-time (More than a year)

    Pros

    Staff members are genuine and there is a slight family feel
    The HR Department is very kind and caring
    If you are looking for hours, this place will give you the hours!
    Not a zero tolerance policy place, you'll get 2nd chances

    Cons

    As a room service busser I felt like they took advantage of my time and wages there. I got paid $7.90 and I felt that management tried to squeeze as much work out of me (and other bussers) as possible. I have acted as a runner, server, and have constantly worked past my scheduled time. And I feel that it was a working plan by management because I was so cheaply paid.
    Kitchen inventory isn't always complete and so I had to scrap to find the items I needed to do my job.

    Advice to Management

    Stop holding out on spending. The hotel makes a lot of money from its guests/customers. The inventory should be better managed and the wages should definitely be better. I had too much responsibilities for the hotel to be paid so minimally. And listen to the working employees more.


  11. "Nice and easy going work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Concierge in Broomfield, CO
    Current Employee - SPA Concierge in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels part-time (More than a year)

    Pros

    This is a great place to work. They work with your availability. They have patience while training. They really work with you. They are forgiving with learning and mistake. Every one is pretty laid back and friendly. They have multiple events for the employees through out the year. If the weather is unsafe to drive they give you a room for the night. Meals are one dollar to eat and free if there is left over from events. Free coffee. Always a plus. I really just loved working here.

    Cons

    There has been quite some turn over in management. Hopefully they have some good leaders in there now. The pay could be better. You don't make much but like I said it's a great comfortable place to work.


Showing 655 of 664 reviews
Reset Filters