Omni Hotels Reviews | Glassdoor

Omni Hotels Reviews

Updated July 13, 2018
1,020 reviews

Filter

Filter

Full-timePart-time

4.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Peter Strebel
118 Ratings

1,020 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Many opportunities for growth and development" (in 30 reviews)

  • "It is an overall great company to work for" (in 54 reviews)

Cons
  • "Work/life balance is inconsistent at times" (in 35 reviews)

  • "Long hours, lots of manuallabor work" (in 43 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "A+ Work, Life Balance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than 10 years)

    Pros

    Most important part of coming to work here is I feel like a valued family member, not just another employee.
    Feedback is listened to and there is an open door policy.
    Senior Management and Executives have a hands-on approach and lead by setting the example, it is refreshing to see on a daily basis.
    I am a full time working mom, family comes first and I have zero hesitation or issues meeting my expectations in that area thus far.
    Training is ongoing, I have traveled on a handful of occasions for continued education and really enjoy the personalized training approach.

    Cons

    None! Keep up the good work!

    Advice to Management

    None! Management, keep doing what you are doing, it works!!!!


  2. "Room attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Room Attendant in Bedford, PA
    Former Employee - Guest Room Attendant in Bedford, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (More than a year)

    Pros

    The boss' are interested in the employee's and help whenever they can

    Cons

    You work very hard and long hours

  3. Helpful (1)

    "We spend so much time at work -- choose a company that values you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Catering in Nashville, TN
    Current Employee - Director of Catering in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than a year)

    Pros

    As someone who has always worked in luxury boutique hotels, it was a stretch for me to move to a larger brand. I've never been interested in the big box hotels because I want my hotel to connect with its destination and I deeply value a company culture that is small, tight-knit and doing meaningful things.

    When I found Omni and the culture they hold to, I knew they were unique. Not only is each property a representation of their local surroundings (no cookie-cutter hotels!) but they also do a fantastic job of creating an Associate-centered culture that can often elude larger brands as they scale.

    Omni is extremely committed to "growing the garden" and regularly invests in their team with frequent internal promotions. In my first year of being a leader, I had 4 internal promotions on my team, including the creation of a brand new position as we looked to increase our market capture and a new sales manager was justified. In an industry where many people are told to "just work harder/longer" instead of providing the man power we need to do our jobs well, Omni has been a breath of fresh air and a pleasure to work for.

    Cons

    Fewer opportunities for employee rates at sister properties than some of our competitors but with 59 hotels and growing quickly, that will continue to improve!


  4. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Omni Hotels full-time (More than 3 years)

    Pros

    Good benefits, competitive pay and hours

    Cons

    No empathy. Too "by the book"

    Advice to Management

    be more understanding of real life situations people encounter. We are not numbers.


  5. "Working as a Sales Manager is rough, pay sucks, favortism rife"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Neutral Outlook
    No opinion of CEO

    I have been working at Omni Hotels full-time (More than 3 years)

    Pros

    Corporate environment and many hotels and resorts in the brand.

    Cons

    Constant daily pushing for more numbers at an older hotel in a city with tons of NEW and renovated hotels. Pay is less than other hotel sales jobs and long term managers play favorites within the team. Boss yells to motivate you to produce. Terrible work enviroment as it is only about producing numbers and not on corporates radar.

    Advice to Management

    Look at changing long term managers to other hotels. More than 5 years in one hotel often fosters a I've seen it all environment and clogs career growth. New blood is essential to growth.


  6. "Front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Omni Hotels full-time

    Pros

    A lot of hours, great customer service builder, opportunity to network

    Cons

    Busy convention hotel, other departments make the front office stressful, poor pay

    Advice to Management

    Hire better managers. Hire more reliable agents.


  7. "If you want an employer that is genuinely passionate about guests, growth and you - Come join the family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than 5 years)

    Pros

    Personal and professional growth opportunities - from job skills & development to community care and outreach. If you express the will - they will provide you a way

    Cons

    Currently no properties in Alaska or Hawaii. Would be great to see more locations.

  8. "A company who genuine cares about their people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than a year)

    Pros

    culture driven company, sales focused

    Cons

    a bit structured at times

    Advice to Management

    continue to grow


  9. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time

    Pros

    I love the Omni culture! Great brand that makes you feel like family!

    Cons

    It would be great if Omni had more hotels in the US!


  10. "Dedicated Staff and Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in Bedford Springs, PA
    Current Employee - Senior Sales Manager in Bedford Springs, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than 5 years)

    Pros

    I feel fortunate every day to work with my Team. We make memories happen.

    Cons

    We are not in every city!

    Advice to Management

    Keep up the great work!


Showing 1,020 of 1,037 reviews
Reset Filters