Omni Hotels Reviews | Glassdoor

Omni Hotels Reviews

Updated May 27, 2017
655 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Omni Hotels CEO Jim Caldwell
Jim Caldwell
247 Ratings

655 Employee Reviews

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Pros
  • There are endless opportunities for growth and demonstrating passion and hard-work is definitely rewarded (in 17 reviews)

  • Omni Hotels is a great company to work for (in 30 reviews)

Cons
  • At times work life balance is tough (in 22 reviews)

  • Long hours, hard to get time off when walking in Meritage (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "Omni is a great place to work, get started here to learn a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Broomfield, CO
    Current Employee - Sales Manager in Broomfield, CO
    Recommends
    No opinion of CEO

    Pros

    Private ownership, career advancement, atmosphere

    Cons

    small company, lower pay? managers not as motivated as you would like

    Advice to Management

    Train and educate your management better, management should know more than line associates


  2. "Its about the overall picture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exc Steward in Bedford, PA
    Current Employee - Exc Steward in Bedford, PA
    Recommends
    No opinion of CEO

    Pros

    If you understand the meaning of ownership, you can act like an onwer. Can make own schedule. Fair pay. Guest interaction. Empowerment able to make desions without fear of losinlg job . Over all nice staff to work with.

    Cons

    Too little labor allowed to do the standards of service.

    Advice to Management

    Have more understanding of what is going to take place when a desion is made and put into action.


  3. Helpful (1)

    "Was my favorite job, wish I was still working there."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Associate in Broomfield, CO
    Former Employee - Front Office Associate in Broomfield, CO
    Recommends
    Approves of CEO

    Pros

    Trust and Empowerment. Was given the ability to make decisions on my own, and the Hotel was better for it. Customers were helped with anything they needed without 'approval' from a manager. Truly a high quality resort and a respectful workplace.

    Cons

    Like all hotels, it is a 24 hour business. Must be flexible with hours. Though back-to-backs were very rare compared with other hotels at which I worked, they do occasionally exist. Weekends and Holidays are not exempt, for new or older workers.

    Advice to Management

    Keep sharing information with your employees, keep trusting them to be professionals, and remember that it is the front line employees that run the hotel.


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  5. "Omni Interlocken Resort - best place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO
    Recommends

    Pros

    The Power of One
    Core Competencies
    Career Opportunities

    Cons

    Not enough Omni's in the US!

    Advice to Management

    Continue to mentor and communicate to the field...it helps so much!


  6. Helpful (1)

    "Its really a great place to work. I met all different types of people and the co workers are very friendl."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cocktail Server in Pittsburgh, PA
    Current Employee - Cocktail Server in Pittsburgh, PA
    Recommends

    Pros

    you can move up in the comany and also train for different positions after 6 mths of working there. The pay is GREAT. The average i made a week was about 650 on my paycheck and that didint include my cash tips! You just have to have an outgoing personality and provide excellent customer service.

    Cons

    The job does go by seniority so when you first start you will be at the bottom of the poll,which means you almost get all the shifts nobody wants and you will work every single holiday (unless u luck up) but the money is definitely worth it.

    Advice to Management

    Respect your co workers opinion. And also be as helpful as possible because sometimes it can get very stressful in the restaurant business; lend a helping hand!


  7. "Great Hotel to work for but plan on working a lot of hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Corpus Christi, TX
    Current Employee - Anonymous Employee in Corpus Christi, TX
    Recommends
    No opinion of CEO

    Pros

    Excellent grantuity, great atmosphere to work in

    Cons

    don't plan on taking holidays off due to the nature of the business. Typically, the hotel industry gets really busy during special days.

    Advice to Management

    none at all


  8. "Omni is a ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Service Ordertaker in Philadelphia, PA
    Former Employee - Room Service Ordertaker in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (More than a year)

    Pros

    Good management
    Good hours
    Good coworkers
    Good benefits

    Cons

    Low pay
    Needs remodeling
    Rude guests
    Dirty work environment


  9. "Always fun to come in to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Dallas, TX
    Current Employee - Guest Service Agent in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (More than a year)

    Pros

    everyday there is something different that's always entertaining. I love going to work every single day.

    Cons

    I believe like most people in America that I am underpaid. I get paid on tips and a very small salary. It's really feast and famine.

    Advice to Management

    Promote more from within, it builds morality.


  10. "Great people, culture and job growth opportunities!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Omni Hotels full-time (Less than a year)

    Pros

    The people that you will work with are amazing! The constant support and encouragement has made the transition into "the real world" very easy! If you are looking for a career with growth opportunities, Omni is it! No matter what your field of interest is, there is a place for you and the ability to improve your skill level is endless.

    Cons

    So far no cons about this job!


  11. "Great place to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Asheville, NC
    Former Employee - Server in Asheville, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Omni Hotels full-time (More than 3 years)

    Pros

    The Grove Park in Resort and Spa has excellent staff benefits and great employees. The atmosphere is very much family like there.

    Cons

    The parking can be difficult. Sometimes guest can be overly obnoxious and demanding.

    Advice to Management

    Back up you employees.


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