Omnicell Reviews | Glassdoor

Omnicell Reviews

Updated May 10, 2017
19 reviews

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2.0
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Omnicell Chairman, President, and CEO Randall A. Lipps
Randall A. Lipps
12 Ratings

19 Employee Reviews

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Pros
Cons
  • Heavy workload, very little work/life balance (in 5 reviews)

  • Upper management needs new blood (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Nashville, TN
    Former Employee - Project Manager in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Omnicell full-time (More than 10 years)

    Pros

    Innovative products and great corporate office location in Silicon Valley. Great benefits.

    Cons

    Lower than average salary. Management doesn't change and makes excuses for not promoting folks that have put in the work and time.

    Advice to Management

    Listen to your customer-facing employees and react. Make Omnicell a more fun and rewarding place to work. Great products but concentrate on valuing your employees.


  2. Helpful (8)

    "Mixed up world"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk in Cranberry Twp, PA
    Former Employee - Help Desk in Cranberry Twp, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Omnicell full-time (More than 10 years)

    Pros

    Good worker people, Fair pay - under national average, but fair enough.
    Note: The problem with comparing pay it that they are good at inventing new position titles so that no direct comparison cannot be made.

    Cons

    Unorganized
    Got tired of making up bad excuses to customers as to what our system is not reliable.

    Advice to Management

    You're stuck in a numbers game and cannot see anything else because you believe that the numbers tell the whole tale. You’re missing the mark!


  3. Helpful (9)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Omnicell full-time (More than a year)

    Pros

    Good products and customer service

    Cons

    Selfish management that is more interested in protecting themselves and treat people as disposable.

    Advice to Management

    Treat people with respect at all levels of org


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  5. Helpful (12)

    "Heading in the wrong direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Mountain View, CA
    Current Employee - Marketing in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Omnicell full-time (More than 8 years)

    Pros

    Teams and departments are generally supportive of each other. Lots of good people who work hard.

    Job satisfaction may be higher if you work in Engineering or Sales.

    This used to be an outstanding company. Hard to tell if that will happen again.

    Cons

    Always heading in too many directions. Not enough workers to get the job done.

    Company has grown and decisions are now made at the top. Unfortunately, there is a consistent lack of insight by senior management. Rarely do they seek insight from the people doing the work.

    Be cautious about coming here. I would look at other companies who promote and maintain a diverse culture.

    Also, be wary of offers to work on the west coast (unless you're an engineer) since the company is more invested in East Coast operations.

    Advice to Management

    Involve your people. Free up the reins on middle management in order to allow creativity and good ideas to flourish.


  6. Helpful (8)

    "Greetings, fellow Omni"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer II in Cranberry Twp, PA
    Current Employee - Software Developer II in Cranberry Twp, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Omnicell full-time (More than 3 years)

    Pros

    Some teams get to work with modern tech before it goes mainstream. Most have heavy exposure to enterprise messaging bus platforms like masstransit and modern SPA frameworks like angular.js.

    Historically high attrition rates from the engineers afforded us a lax dress code that allows for blue jeans every day. Guys who wear t-shirts and sandals don't seem to catch too much flack.

    Time clock is not super strict. Pace of work is mostly kept at sustainable levels.

    Good on-site gym.

    Some teams may work from home occasionally.

    Great on-call pay structure

    Great employee stock purchase plan.

    Cons

    401k match is capped at $2,000.

    Substantive specialization of talents is highly discouraged by managers so that it is harder to escape the longer you are here. The ideal candidate is a jack of all trades, master of none.

    Employee opinion surveys are rarely met with material change. Two years in a row the employees resoundingly said that health insurance was the top dissatisfier. Rather than take this and actually do something worthwhile about it, the employees were given a series of re-education meetings to mansplain how our insurance coverage and cost structure isn't as bad as we all think.

    Firefighters extinguishing their own software arson are frequently rewarded with presidents medals of achievement and promotions while the teams producing sustainable quality are looked down upon.

    Agile implementation is a bit of a joke. Every project manager and their superiors want to turn story points into hour commitments on a multi-month plan. Most of the business analysts are incapable of having customer value centric discussions or making product decisions that the customers actually like. Ask about how they had a whole dev tribe labor on supplier configuration in EMM for months only to have it rejected because every customer hated it.

    To be fair, most of this anti-agile pressure comes from the budgeting process. Every touch point outside of software development has never been in an agile organization, so when software dev announced, on its own, that they were going agile, you could understand that an impedance mismatch would create.

    Hardware team's software is dailywtf.com worthy. It's like taking a time machine to 1996 when you deal with them. Several hardware centric product failures like the windows robot project have not deterred them from course corrections either. The same managers, developers, tools, tech are all in place for all the new hardware initiatives.

    Above all else, it has been most dissatisfying to make features in products that we rarely get to improve on. The rough draft gets shipped and little ever gets cleaned up.

    Also not entirely convinced that the employee grading represents a meritocracy. I have spent an abnormally high amount of time coaching up to level 3 and 4 developers on 101 programming topics.

    Advice to Management

    Reward the folks who care. You are running out of them.


  7. Helpful (8)

    "Implementation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Manager in Mountain View, CA
    Former Employee - Implementation Manager in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Omnicell full-time (More than 3 years)

    Pros

    1. Dedicated teammates who are passionate about patient safety
    2. Travel position affords visiting some nice places
    3. Award-winning product portfolio

    Cons

    1. Upper management needs new blood
    2. Difficult to advance
    3. Highly political environment promotes a culture of fear

    Advice to Management

    1. Appreciate frontline employees more
    2. Bring in new Directors on many levels to reduce stagnation
    3. Create true pathways for employees to advance
    4. Pay better


  8. Helpful (11)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Sales Director
    Current Employee - Systems Sales Director
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Omnicell full-time (More than 5 years)

    Pros

    Great products and my boss is a great guy. They just bought a competitor which adds new products to their portfolio.

    Cons

    Horrific processes and sales are not respected. It takes days to many approvals just to do a simple task that should only be a mouse click. Commission rates are weak. They are too conservative and cheap!

    Advice to Management

    You need a true sales professional as a VP. Your culture is broken.


  9. Helpful (12)

    "Poor Mid-level Managers Create Negative Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Mountain View, CA
    Current Employee - Software Engineer in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Omnicell full-time (More than 5 years)

    Pros

    The products are great. Many of the people are fantastic.

    Cons

    Most mid-level managers have no management training or experience. They're promoted because they were good technically, which does not translate to good people management. Management styles are all over the place. Back-room discussions and blame are rampant. Morale is low and turnover is high. The fun, exciting Omnicell culture that was there when I started is gone.

    Advice to Management

    Train your managers and learn what they are doing. Work harder to retain your good people. Don't forsake your current products and employees in favor of endless acquisitions.


  10. Helpful (10)

    "Crappy PTO & PCs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Omnicell full-time (More than a year)

    Pros

    Nice people and a company that operates on making a difference in people's lives and health. Fairly easy to accomplish bonus, aka MBO, program. Work/life balance pretty good- for me, not a lot of night or weekend work was needed.

    Cons

    You're not told until you're hired that 1 of your 2 weeks of PTO has to be used during their company shutdown week (depending on your location may be week of July 4th or around Xmas time). If you don't have PTO to use, you'll have to take unpaid time off.
    Company's IT equipment is awful and makes it impossible to do your job. Windows PCs are crap and their conference phone & video lines are choppy and poor quality.
    Parallel to the healthcare industry, OMCL products are old-looking/feeling and not at all sexy. Overall, the company and its products and employees are the opposite of an exciting startup. Feels like a lot people work there simply because they are complacent and enjoy job security.

    Advice to Management

    Care about the productivity of your workers and give them functional IT equipment- give a choice btwn Mac or PC.


  11. Helpful (3)

    "Run..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Omnicell full-time

    Pros

    Good location in heart of silicon valley. Good place to park yourself while you figure out what you want to do in life.

    Cons

    Poor leadership from CEO down.


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