OnDeck Reviews | Glassdoor

OnDeck Reviews

Updated February 23, 2017
126 reviews

Filter

Filter

Full-time Part-time

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
OnDeck CEO Noah Breslow
Noah Breslow
100 Ratings

126 Employee Reviews

Sort: Popular Rating Date

Pros
  • work life balance is great as i can work remotely from home when needed (in 10 reviews)

  • Incredibly space - love small businesses (in 18 reviews)

Cons
  • Its well worth the hard work though, everyone finds the work fulfilling (in 7 reviews)

  • As of late, coming to work was becoming a big chore that offered little in return, which is why I decided to leave this company (in 4 reviews)

More Pros and Cons

  1. "Great place to begin a corporate career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Advisor in Nyack, NY
    Former Employee - Loan Advisor in Nyack, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OnDeck full-time (More than a year)

    Pros

    Great startup culture with 4 fully stocked kitchens in nyc
    Great location that easily accessible
    Lots of friendly, smart people to work with
    Great/caring Vice President
    Flexibility
    Open work space

    Cons

    Typical large corporation biases.
    Too many sales people who do minimal work, miss quota for multiple months without issue yet still closing large deals. Just didn't make much sense.
    The environment can be very volatile and make you feel as bipolar as it is.

    Advice to Management

    Stop playing favorites and start training your teams.


  2. "It is what you make it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in New York, NY
    Current Employee - Inside Sales Representative in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OnDeck full-time (More than a year)

    Pros

    - Manage not afraid to switch it up
    - Hard work is recognized

    Cons

    - Not the most efficient

    Advice to Management

    - Cut out redundant roles
    - Have an anonymous peer evaluation in place


  3. Helpful (2)

    "Bad sales environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at OnDeck (More than 3 years)

    Pros

    There are some good people who you can learn from.

    Cons

    Disgusting favoritism on the sales floor.

    Subtle and passive aggressive bullying by sales management, creating an undercurrent of fear and anxiety.

    Many of the people in the sales management positions are in these positions only because of the time they have been with the company, not because of their talents or abilities as managers/ salespeople. This has resulted in many incapable people running the sales teams, and managing more talented and harder working people than themselves. It is very backwards, and has created an unhealthy, unsustainable and unfair environment.

    The "People Operations" department is more concerned with running aggressive PR campaigns to get OnDeck employees to vote for the company in "best places to work" polls. Receiving this superficial public recognition is much more important to People Ops dept. than the actual well being of their employees.

    Just a very superficial environment.

    Advice to Management

    Stop cowering to the people above you and stand up for what you believe in. Get your priorities straight. If you want to have success long term, be fair and honest with yourselves and your employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Lack of true Sr. leadership and direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OnDeck full-time (More than a year)

    Pros

    Work/Life Balance
    Benefits
    Casual Dress Code
    Some great people
    Cool office and great views

    Cons

    Sr/Executive Management don't seem to care about, or deal with any issues
    Lack of accountability
    Favorability
    Major lack of long term sustainability

    Advice to Management

    Please start to listen to those who raise concerns, issues, findings, etc. Those who are closest to the work, know what can, should, shouldn't change.
    Hold everyone accountable, don't play favorites.
    Retain talent by rewarding and praising, don't just brush great people and ideas under the rug.
    Long term sustainability is far more important than happy hours, trips, and parties. Culture is important, but so is effectiveness of the organization.
    Promoting people based on how much you like them and not their skills is very negative to morale and is certainly not what is best for the organization.


  6. "Challenging work, smart people, great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnDeck full-time (Less than a year)

    Pros

    I've been with OnDeck for almost a year now and am absolutely loving it. I come to work each day knowing I'll be challenged, but also supported by an awesome team. This allows me to stretch myself, and not be afraid to fail.

    The senior team is extremely open to feedback, and make it very easy for staff to give it. Noah is a great leader and is extremely approachable.

    The newly structured product team looks like it's making great strides in driving the business forward. I'm really excited by what we'll do next!

    Cons

    We're a listed company, and still not profitable. I think once we turn that corner, the market will react very positive.


  7. Helpful (2)

    "Company has no loyalty to employees or customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OnDeck full-time (More than 5 years)

    Pros

    Some really amazing and talented people working there

    Cons

    Massive layoffs while still having happy hours, fully stocked kitchen with beer, weekly seamless accounts and quarterly department outings. No loyalty to employees that have been there for years working hard to help a sinking ship. Don't believe the hype.

    Advice to Management

    Wake up and open your eyes. Stop giving power to management that do not know what they are doing. Everything is hurry up and fail. .


  8. Helpful (5)

    "Came in with such high hopes. Quickly realized it's a big bank disguised as a startup / tech company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OnDeck full-time (More than a year)

    Pros

    Work / life balance
    Convenient work location
    Happy hours on Wednesdays
    Snacks (as long as you get to them first)
    Helping small business!

    Cons

    Senior management is out of ideas
    COO, Head of Product, Head of Risk, CTO all gone within 3 months
    High turnover
    Lack of product vision
    Tech is slow and outdated
    International strategy is missing
    Office Wi-Fi goes down all the time
    Security on laptop is so tight it takes 5 minutes to boot

    Advice to Management

    Hire amazing engineers and product talent
    Get rid of 75% of marketing team; they aren't producing anything of shareholder value
    Get rid of people who are "riding it out"
    You have 20 product managers and no online product!


  9. "Overall a good job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OnDeck full-time

    Pros

    Friendly working environment. Unlimited vacation is nice. WFH whenever you need it. Best location (5-7 minutes to Times Square, Penn station, Port Authority, and Grand Central). Great perks and events.

    Cons

    Get-thing-done first, numbers, and metrics kind of culture.

    Advice to Management

    There is nothing that I hate about this company.

    OnDeck Response

    Feb 8, 2017 – CEO

    I am glad you're enjoying your time here! But please always feel welcome to reach out via our various feedback channels if you see places where we can improve.


  10. Helpful (6)

    "Anywhere but Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OnDeck full-time

    Pros

    For the most part, smart people that you can respect work here.
    The office is in a nice location in New York.
    You get free food, although there is less of that now.
    Your colleagues are usually very friendly and respectful.

    Cons

    The company is in a very poor position now, which has everyone on edge now. The senior executives are running for the exits, and everyone else is left wondering what is going on.
    The company has started to reduce benefits, which is definitely adding to the angst.

    The company is ethically challenged in certain respects. When it comes to negative reviews, they are very aggressive about removing them, whether it is on Glassdoor, TrustPilot, Facebook, or Yelp.

    As of late, coming to work was becoming a big chore that offered little in return, which is why I decided to leave this company.

    Advice to Management

    Be honest about the state of the company and don't sugar coat everything. Stop having people put up overly positive fake reviews.


  11. Helpful (5)

    "Not in it's prime, better than most"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Smart people, laid back work environment, perks (although in decline).

    Cons

    No exciting product roadmap towards innovation, same growth story that will never be satisfied.

    Advice to Management

    The few early talented senior leaders who's hands on direction of technology, data and product positioned OnDeck as the leader have moved on from running the execution and it shows.



Showing 126 of 127 reviews
Reset Filters