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OnDeck

Part of Enova
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OnDeck

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OnDeck Reviews

Updated Oct 5, 2022

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Found 341 of over 353 reviews
3.7
64% Recommend to a Friend
OnDeck CEO David Fisher
69% Approve of CEO

Found 341 of over 353 reviews

3.7
64%
Recommend to a Friend
69%
Approve of CEO
OnDeck CEO David Fisher
David Fisher
20 Ratings

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Finance

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of OnDeck and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Review

    Jul 31, 2022 - Marketing Coordinator in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great sense of community and culture

    Cons

    Honestly there are none! The company is great.

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 1 year

    Fine until it wasn't

    Oct 5, 2022 - Anonymous Employee in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Upwards mobility Steady workflow

    Cons

    OnDeck was amazing until the Enova acquisition. Once acquired the team and company culture drastically changed and the management team was not the same.

    1 person found this review helpful
  3. Join the OnDeck team
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  4. 5.0
    Current Employee

    5

    Jun 23, 2022 - Software Development Engineer In Test (SDET) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good company, good company culture To be able to work as Automation Engineer in an

    Cons

    good company, too small, To be able to work as Automation Engineer in an environment friendly organization where my 6+ years’ experience as Automation Engineer and my vast exposure to the same will be helpful in providing quality service to the company

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Former Employee, less than 1 year

    Great company

    Aug 20, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    10/10 would recommend you working here.

    Cons

    Could be a bit more fun, but hey it is work.

    Be the first to find this review helpful
  6. 4.0
    Current Employee

    nice company

    Aug 19, 2022 - Software Development Engineer In Test (SDET) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    i liked everything about this place

    Cons

    cant find anything i didnt like

    Be the first to find this review helpful
  7. 3.0
    Former Employee

    Nice coworkers

    Aug 10, 2022 - QA Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are smart, nice and easy to work with

    Cons

    Compensation a little low comparing to other fintech

    Be the first to find this review helpful
  8. 3.0
    Former Employee, more than 3 years

    Well- Functioning until Enova Buyout

    Mar 24, 2022 - Customer Facing Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Helping Small Business Customers - Good training, initially - Good healthcare benefits, initially

    Cons

    - Lack of accountability on individual teams, leading to individual burnout and uneven distribution of responsibilities - Favoritism among leaders, so bad employees get shuffled around to teams instead of being held accountable for not contributing - Buyout ushered in a wave of new management that wouldn’t learn about the teams or people they were taking over and nothing was communicated to any existing customer-facing OnDeck employees who help the business together - Lack of executive decision transparency and communication

    1 person found this review helpful
  9. 2.0
    Former Employee

    Continuous Layoffs

    Jun 16, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworkers Work with small businesses

    Cons

    Bought by Enova Multiple layoffs

    Be the first to find this review helpful
  10. 5.0
    Former Employee

    Great working environment, nice colleagues and lots of room to grow

    Feb 17, 2022 - Anonymous Employee in Arlington, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall it's a nice working environment with some great people. Relaxing, fun, with room to grow.

    Cons

    Poor documentation and internal governance

    Be the first to find this review helpful
  11. 4.0
    Former Employee, more than 5 years

    Great before merger

    Jan 11, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for- Good camaraderie and culture

    Cons

    Merger did change the culture

    1 person found this review helpful
Viewing 1 - 10 of 341 Reviews
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OnDeck Reviews FAQs

OnDeck has an overall rating of 3.7 out of 5, based on over 353 reviews left anonymously by employees. 64% of employees would recommend working at OnDeck to a friend and 46% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, OnDeck employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at OnDeck. This rating has decreased by -5% over the last 12 months.

64% of OnDeck employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated OnDeck 3.3 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at OnDeck to be senior leadership, career development, benefits and the cons to be workplace, compensation, management.

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Glassdoor has 353 OnDeck reviews submitted anonymously by OnDeck employees. Read employee reviews and ratings on Glassdoor to decide if OnDeck is right for you.