OnTrac Reviews | Glassdoor

OnTrac Reviews

Updated May 19, 2017
85 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Robert E. Humphrey, Jr.
29 Ratings

85 Employee Reviews

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Pros
  • Good people to work with in local area (in 5 reviews)

  • No unreasonable demands and generally good, down to earth work environment (in 5 reviews)

Cons
  • Upper management does not treat people right (in 6 reviews)

  • Long hours low pay lack of concern from management (in 4 reviews)

More Pros and Cons

  1. "Like a gym membership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OnTrac part-time (More than 3 years)

    Pros

    Pay is above average, there are many nice people to work with and some down time between trucks arriving. The automatic conveyer belts are much more useful

    Cons

    Physically strenuous, sometimes boxes are over 100 pounds and there is no time too stop and ask for help due to the automatic belts


  2. "PM sorter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PM Sorter in Reno, NV
    Current Employee - PM Sorter in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OnTrac full-time (More than a year)

    Pros

    You can get hours if your want to & you can move up in the company.

    Cons

    start times, end time & plans for the day can go out the window real quick!

    Advice to Management

    Step up the employee appreciation way more!

  3. "So far pretty good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - AM Pa in Denver, CO
    Current Employee - AM Pa in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OnTrac part-time

    Pros

    good starting pay
    good work environment
    great employees
    good morning hours

    Cons

    hours are definitely part time


  4. "Company has Tough Workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Package Handler in Commerce, CA
    Former Employee - Package Handler in Commerce, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OnTrac full-time (More than a year)

    Pros

    The work is great for fitness and your immune system goes up, and the people are great to work with, even though they can be annoying sometimes. But a lot of the sorters I know are tough enough to deal with the pain of their bosses beating them up, metaphorically speaking. But in the end, you have a family who would have your back through thick and thin, and they would even sell their souls for you as long as you are good to them and as long as you don't cross them.

    Cons

    The job may not last long if you do not go by the book, follow it to the T.

    Advice to Management

    Don't punish others for one person's mistake. If one doesn't take responsibility, then don't take it out on others. Like a wide person once said, you got to think of everyone. And don't take everything so seriously. Listen under the words because some people can be extremely sarcastic.


  5. "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Advocate in Chandler, AZ
    Current Employee - Customer Care Advocate in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OnTrac full-time (Less than a year)

    Pros

    Pay is decent and team leaders are ok. That is all I can really say that's good about this place.

    Cons

    This company is a joke. There is so much information thrown at you in training that your are completely exhausted by the end of it. That is if you make it to the end. What they don't tell you during the hiring process is that you have to pass all the quizzes the first time you take them or they walk you out. They have no problem at all doing that. At least they give you 2 chances to pass the final. If not, then you're gone. The newly revised attendance policy is absolutely ridiculous. If you have health issues don't bother working here. You'll never be allowed to go to the dr once you run out of sick time. Also, prepare to be micromanaged!! It's unbelievable!!

    Advice to Management

    You need to take a look at how you treat your employees and change a lot of your policies.


  6. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Chandler, AZ
    Current Employee - Customer Service in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OnTrac full-time (More than 3 years)

    Pros

    it is an easy job

    Cons

    Not much room for advancement


  7. "Former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Merced, CA
    Former Employee - Delivery Driver in Merced, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OnTrac full-time (More than a year)

    Pros

    Independent and personal was good

    Cons

    Pay was not connected to actual work load

    Advice to Management

    Respect your driver's and supply vehicles

  8. "Great service and placement for jibs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Sparks, NV
    Current Employee - N/A in Sparks, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OnTrac (Less than a year)

    Pros

    Because the staff n and employees are great to work around and with.great customer service and excellent customer rating.

    Cons

    When it's slow and are hours cut

    Advice to Management

    Great job .keep doing what your doing to continue hiring great people .


  9. "Preload Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Preload Operations Manager in Seattle, WA
    Former Employee - Preload Operations Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at OnTrac full-time (More than 3 years)

    Pros

    Fairly young company lets you manage any way you want, within reason

    Cons

    Upper management and HR lack integrity, don't care about the manual labor workers

    Advice to Management

    Give more incentive to your warehouse workers and focus more on retention of better workers


  10. "Call Center Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Chandler, AZ
    Former Employee - Call Center Representative in Chandler, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at OnTrac full-time (Less than a year)

    Pros

    The training for the job was fairly easy.

    Cons

    The hours you get assigned are horrible. Since you are new to the company you don't really get to pick your hours.


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