OnTrac 76 Reviews | Glassdoor

OnTrac Reviews

Updated March 11, 2017
76 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Robert E. Humphrey, Jr.
26 Ratings

76 Employee Reviews

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Pros
  • Good people- company actually cares about employee moral (in 4 reviews)

  • No unreasonable demands and generally good, down to earth work environment (in 4 reviews)

Cons
  • Upper management does not treat people right (in 6 reviews)

  • long hours due to inefficient warehouse system (in 4 reviews)

More Pros and Cons

  1. "Corporate training coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coach in Chandler, AZ
    Current Employee - Coach in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice group and building. Management is very supportive and invested to help you get to your goals. I worked for less than a year there before I was on pave for a promotion. I was approached for the advancement for having a great attitude and good work ethic. It is so refreshing to have a company acknowledge the employee that works hard for them.

    Cons

    There is always a bad egg in he bunch but shouldn't discourage anyone from working here. It does get crazy during Christmas but after all we are a shipping company.... Presents are mailed.


  2. "OnTrac"

    Star Star Star Star Star
    Former Employee - Customer Care Advocate in Phoenix, AZ
    Former Employee - Customer Care Advocate in Phoenix, AZ

    I worked at OnTrac (More than a year)

    Pros

    Great work environment, friendly supervisors

    Cons

    Horrible time off policy, Rare OT possibilities


  3. "Down to earth management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook

    I worked at OnTrac full-time (More than 3 years)

    Pros

    Management is great and easy to work with. No unreasonable demands and generally good, down to earth work environment.

    Cons

    Employees sometimes take advantage of the laid back atmosphere and contractor culture.

    Advice to Management

    None that I can think of at the moment. I'm sure there's something that can be done better, but I can't think of it right now.


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  5. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Chandler, AZ
    Former Employee - Support Specialist in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OnTrac full-time

    Pros

    Leadership team works with you to help get the position on track. Multiple shifts available. Internal jobs given weekly with opportunities for advancement. On the bus line but only if working the late shift to 12 or 1am in the morning. Annual review based on achievement and raises given according to how well you do the job.

    Cons

    Hard to make goals. If taking the bus be aware that they arrive very close to the time you would start your shift. If you are late due to the bus you will lose points on a daily basis and will not retain employment for long. The company does offer fmla to it's employees with disabilities or serious illnesses (eg kidney disease).


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good overall environment to work in

    Cons

    some people in management don't understand the meaning of contractor

    Advice to Management

    "you get what you pay for"


  7. "Coming back home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preload Manager in Concord, CA
    Current Employee - Preload Manager in Concord, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnTrac full-time (Less than a year)

    Pros

    The ability to come back to the industry I started in

    Cons

    I don't have any cons to speak of, I enjoy my job. It is what I am good at


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Advocate in Chandler, AZ
    Current Employee - Customer Care Advocate in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnTrac full-time

    Pros

    Good pay
    Overtime always available
    Days goes by fast
    Great management

    Cons

    I can't think of one. Even theor point attendance point system is great!

    Advice to Management

    Keep up the good work. Let's try to hire more reps to lower down the hold time.


  9. Helpful (3)

    "Excellent company with excellent employees just simply run by simpletons."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Jose, CA
    Former Employee - Senior Manager in San Jose, CA
    Recommends
    Positive Outlook

    I worked at OnTrac full-time (More than 8 years)

    Pros

    Ontrac has a great company business model, excellent growth over the last three years. Have proven to be a viable regional overnight delivery service. Very dedicated employees,

    Cons

    Upper Management wants lackies not leaders, if you are not kissing butt you are expendable. Too many poor managers are promoted because they belong to a good ole boy network.

    Advice to Management

    Stop being fooled by the BS, Many of the Upper management team in both Operations and Sales our wat over their heads


  10. Helpful (2)

    "This is an okay Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courier in Omaha, NE
    Current Employee - Courier in Omaha, NE
    Recommends
    Neutral Outlook

    I have been working at OnTrac full-time (More than 5 years)

    Pros

    Decent pay and good management.

    Cons

    Long hours, little to no advancement.


  11. "Data Entry Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Clerk in Chandler, AZ
    Former Employee - Data Entry Clerk in Chandler, AZ
    Recommends

    I worked at OnTrac (Less than a year)

    Pros

    Very independent worker. Always busy so time always flew by

    Cons

    Couldn't get more hours then part time so therefore no benefits. Hard to move up in the company.



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