One Call Care Management Reviews | Glassdoor

One Call Care Management Reviews

Updated February 23, 2017
172 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Joseph Delaney
64 Ratings

172 Employee Reviews

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Pros
Cons
  • VERY CLICKISH especially in upper management on the MSC side (in 10 reviews)

  • zero training, and not much room for growth (in 5 reviews)

More Pros and Cons

  1. "Human Resources"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at One Call Care Management full-time

    Pros

    Competitive wages for management; good benefit package

    Cons

    Very low percentage for yearly merit increases


  2. "There are better places to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in West Hills, CA
    Former Employee - Patient Care Coordinator in West Hills, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at One Call Care Management (More than 3 years)

    Pros

    Friendly people and good benefits and end of the year bonus.

    Cons

    You are overworked, what you do is never enough, some people think pay is ok until you see the amount of work they expect from you and are never satisfied.

    Advice to Management

    The amount of employees on workers comp should tell you something, funny and ironic because thats the company does, help schedule workers comp tests.


  3. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at One Call Care Management full-time (More than 3 years)

    Pros

    Teamates helpful
    Benefits good
    Cafeteria availavle
    River View

    Cons

    Over-worked
    Stressful
    Management not knowledgeable about positions they oversee


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  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at One Call Care Management full-time

    Pros

    Co-workers, Activities,
    Jobs, Location, View
    Cafeteria

    Cons

    Management
    Low compensation
    Excessive hours


  6. "No Longer A Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Parsippany, NJ
    Former Employee - Project Manager in Parsippany, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at One Call Care Management full-time (More than 8 years)

    Pros

    Not many - there are still a few people in the company who are good to work with.

    Cons

    Restructuring chaos - position titles, employees, departments change or are eliminated at a moment's notice. Many managers are inexperienced and poor communicators; a lot of them are only watching out for their own jobs, it's not just low level employees that are being let go. Upper management is out of touch sacrificing experience and knowledge for money even if it weakens the company or means less service to the customers.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at One Call Care Management full-time (Less than a year)

    Pros

    * Benefits are good
    * Pay is at or above market ranges
    * Career advancement opportunities

    Cons

    * Company could introduce more employee activities, events, team building opportunities, etc.

    Advice to Management

    I'm excited about the future of One Call and look forward to your continued leadership.


  8. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Parsippany, NJ
    Current Employee - Team Leader in Parsippany, NJ

    I have been working at One Call Care Management full-time (More than a year)

    Pros

    Room for growth
    Great benefits
    Can be fun atmosphere

    Cons

    Cut throat attendance rules
    Statistical Slaves

    Advice to Management

    More realistic expectations
    More entry level employee friendly


  9. "Heartless company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary and yearly increases

    Cons

    Clickish and dog eats dog environment.

    Advice to Management

    Never lay off a pregnant woman again. The is the lowest form of being a human being.


  10. "One Call"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Jacksonville, FL
    Current Employee - Account Manager in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at One Call Care Management (More than 3 years)

    Pros

    Great benefits to all employees. Entry level positions with the ability to work your way up the ladder.

    Cons

    Off-shore outsourcing for some departments.


  11. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at One Call Care Management full-time (More than 5 years)

    Pros

    Excellent company structure, benefits, and potential for growth

    Cons

    None - Wish I could still be with them, the office relocated



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