One Kings Lane 128 Reviews | Glassdoor

One Kings Lane Reviews

Updated January 27, 2017
128 reviews

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3.3
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128 Employee Reviews

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Pros
  • A very positive work environment (in 13 reviews)

  • Great people, and great culture (in 12 reviews)

Cons
  • extremely poor pay, bad hours and little to no recognition from superiors for hard work/a job well done (in 3 reviews)

  • Middle management: leeches on skin the CEO (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Pretty damn great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ops Director in New York, NY
    Current Employee - Ops Director in New York, NY
    Recommends
    Positive Outlook

    I have been working at One Kings Lane full-time (More than 5 years)

    Pros

    Passionate, kind co-workers. Dedicated, humble leadership. Palpable creative energy. Autonomy and freedom to get your work done where/how you wish as long as you accomplish your goals. Lateral and upward mobility. Competitive pay, great benefits and perks (solid health care plan, discretionary time off, summer Fridays). Transparent communication philosophy. Beautiful, inspiring office space.

    Cons

    Would like to see a stronger philanthropic offering and more continuous education/training opportunities.


  2. "Customer Care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at One Kings Lane full-time

    Pros

    Fun work environment with good coworkers

    Cons

    Poor leadership prior to sale


  3. "Terrible place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at One Kings Lane (More than a year)

    Pros

    None - doors are shutting. Do not work here!

    Cons

    Acquisition by bed bath and beyond means they're firing everyone in SF. Good luck.


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  5. Helpful (1)

    "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at One Kings Lane full-time

    Pros

    Really motivated and hard-working folks in the early days, tight-knit teams, strong corporate identity and sense of belonging, opportunity for middle-managers and below to step up and take charge of things.

    Cons

    Singular focus on growth, not on bottom-line health of business. Insulated management team who felt far removed from the day-to-day operations of the business.

    Advice to Management

    More regular all-team communication, transparency into corporate objectives, focus on healthy business economics.


  6. "New hire - seems like a cool time to be joining!"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at One Kings Lane full-time

    Pros

    Being new to the team after being acquired, it feels like the team is really retooling to do some cool stuff. As I've been getting started, the people couldn't have been nicer or more helpful. Seems like a good time to be joining.

    Cons

    I'm sure I'll find them, but haven't yet.


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Marketing Manager in San Francisco, CA
    Former Employee - Associate Marketing Manager in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at One Kings Lane full-time (Less than a year)

    Pros

    Amazing, intelligent and dedicated co-workers. Benefits are outstanding!

    Cons

    Pay could be a tad better.


  8. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at One Kings Lane full-time

    Pros

    One Kings Lane offers more employee perks than I've ever known at other corporations...between the happy hours and the discretionary time off and general commitment from the leadership team to create a positive culture is really unique.

    Cons

    You need to be comfortable with some ambiguity. They are going through a transition and while the future is bright, they don't have all the answers yet.


  9. Helpful (1)

    "Hopefully no one judges me by it being on my resume"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at One Kings Lane full-time (More than 3 years)

    Pros

    Good benefits. Some good cross functional partnerships, but not many. The teams I had the pleasure of working with were mostly good people. If you were trusted you could move up.

    Cons

    The company had an identity crisis between trying to be a tech startup or a furniture company. Not really a lot of collaboration between the design office and the tech center. Spending by some departments were outrageous. A lot of emphasis was placed on how things looked from the outside, without a care for how things actually were. Town Hall meetings were always nerve racking because it was either (another) round of layoffs or we were being fed information that wasn't accurate. Constantly quoting "EBITDA" instead of actual revenue and cost numbers to make employees feel as if we had a chance, when in hindsight we clearly didn't. If we did the selling price wouldn't have been so low.

    Advice to Management

    Well, I'm guessing upper management has it made as they are all either gone (after a buyout) or they were promoted.


  10. Helpful (1)

    "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Lunch on Wednesdays
    -Free Snacks
    -Full Time benefits
    -Cool people

    Cons

    I got this job through a a temp agency. I hated the position but the pay was good, so i took it. Turns out, I was right about the position. The customers were unhappy MOST of the time. OKL uses the term "transparency" But they can't be transparent with the members instead they stick to pre written scripts and feed the members BS. I tried to be transparent and honest to members one time... i got let go for it. Let's just say there's a reason why the company got bought out for 30 Million instead of the 900 Million dollars it was worth back in 2014. The company sucks, there's no consistency, just lies and BS.

    Advice to Management

    Please do something about the customer service department.


  11. Helpful (1)

    "Recently purchased"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    A company filled with great people.

    Cons

    Was recently acquired and culture and future seems unstable.



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