One Medical Group Reviews | Glassdoor

One Medical Group Reviews

Updated September 12, 2017
113 reviews

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3.3
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Tom X. Lee
75 Ratings

113 Employee Reviews

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Pros
  • great first job experience, great work life balance with the right manager (in 10 reviews)

  • Company culture, Supportive management, Opportunities to grow in position and move up (in 9 reviews)

Cons
  • They are also growing VERY fast and going through a lot of growing pains and culture changes (in 9 reviews)

  • High turnover due to low pay, bad managers, etc (in 6 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at One Medical Group full-time

    Pros

    fun, positive company culture. most all team members are positive

    Cons

    disorganized sales team- with poor leadership.


  2. Helpful (1)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at One Medical Group full-time

    Pros

    Great inexpensive health insurance for employees and family!

    Cons

    Inexperienced managers, junior high style cliques, low pay, unacceptable behavior from patients calling in to include being threatened and cussed at, illegally accept insurance from patients that the company is not in contract with.

  3. "admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at One Medical Group part-time

    Pros

    good team building
    good training
    good IT team and product development

    Cons

    lack of holidays
    lack of budget
    leadership changes

    Advice to Management

    aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa


  4. "Senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at One Medical Group full-time

    Pros

    Mission, people, challenge, opportunity for growth.

    Cons

    Pay disparity, adversarial/competitive, poor communication across departments, fear-based management, people are treated as disposable.


  5. "Changing environment, lots of opportunities to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse
    Current Employee - Nurse
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at One Medical Group part-time (More than a year)

    Pros

    Flexibility to swap schedules with co-workers, work from home, evening and weekend options, opportunities to work extra, good clinical leadership, equipment is paid for, option to work in-office where space available, co-workers are based nationally, benefits are good if you can get 24+ hours, lots of flexibility, great for students.

    Cons

    Pay is poor (30% below standard), clinical teams are understaffed, patients can be very demanding and entitled, things change very quickly and constantly, few opportunities for raises or career ladder.

    Advice to Management

    Work on internal information, protocols, expand scope of practice before growing more offices and teams.


  6. Helpful (2)

    "Not worth your time, which they won't pay you for anyway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at One Medical Group full-time (More than 3 years)

    Pros

    - Some fun/nice coworkers, a mostly younger team.
    - Semi-flexible schedules, decent work-life balance.
    - 401(k) matching

    Cons

    - No career path options unless you are an admin and want to be an office manager.
    - VERY low pay. No (or minimal) raises upon promotion or review and no title changes. No process outside of yearly review to even ask for a raise/title change.
    - No internal training or mentorship. The company expects you to work like it's a scrappy start-up environment, but it's actually a large company (8 cities, 1000+ employees). Processes are not established or change without warning/consultation of all affected parties.
    - Horrible management. The managers are only out for themselves and are not trained to be managers. They don't recognize hard work and are quick to criticize, but cannot take feedback themselves.
    - Sexism (e.g., telling female employees to smile as part of their yearly review)
    - No bonuses of any kind, ever.
    - Confused company vision with no internal alignment.
    - Internal teams have different, and often conflicting, goals and will occasionally sabotage each other.
    - Lack of transparency.
    - Bad health insurance plans considering this is a health care company.
    - Managers make it hard for you to take PTO/penalize you when you do and your sick days come out of your PTO, so most of the employees just come to work sick. This is bad for both employee health and morale.
    - High turnover due to low pay, bad managers, etc.

    Advice to Management

    - Train your managers and replace those that are unqualified/not doing their jobs.
    - Add mentorship and training programs.
    - Recognize hard work (positive feedback is nice, but so is a raise).
    - Pay market rate salaries .


  7. Helpful (1)

    "Admin experience - get the right manager, learn to say no, good resume builder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in San Francisco, CA
    Current Employee - Administrative in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at One Medical Group full-time (More than a year)

    Pros

    -great first job experience, great work life balance with the right manager
    -young culture, good network of people
    -opportunity for special projects, roles for resume

    Cons

    -you work with most coworkers virtually
    -management will take advantage of admins who don't say no
    -no accountability of shared admin responsibilities
    -growth within operations much more obtainable than in corporate.
    -minimally staffed, max effort expected but not rewarded for performance.

    Advice to Management

    -more structure, clearer expectations
    -be less concerned with feelings and more concerned with clear and fair allocation of duties
    -specialty roles should be compensated appropriately

  8. Helpful (1)

    "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Current Employee - Anonymous in New York, NY
    No opinion of CEO

    I have been working at One Medical Group full-time (More than a year)

    Pros

    -Great offices
    -Up to date technological features
    -Company gatherings
    -Cool employees (for the most part)

    Cons

    Management should all be replaced except for maybe 2-3 people. People in important roles here are not human-centric at all! Even down to human resources, these people will see you everyday and still walk right past you. The providers here will pretend to be team players, yet some of them seem miserable as well.

    Some of these NY offices are literally falling apart, mostly due to unqualified managers, most of them are in their twenties with minimal experience.

    The district managers are not personable at all, or maybe they don't realize how transparent they are? Not the good kind of transparency either.

    Advice to Management

    Please hire managers with experience! Holiday bonuses would be nice.


  9. Helpful (1)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in San Francisco, CA
    Current Employee - Administrative Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at One Medical Group full-time (More than a year)

    Pros

    Company culture, Supportive management, Opportunities to grow in position and move up.

    Cons

    Compensation is way too low.

    Advice to Management

    Support your admins and create projects for them within the office that will help growth of admin and office.


  10. Helpful (2)

    "Love it here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at One Medical Group full-time (More than a year)

    Pros

    Positive work environment, amazing company mission, daily gratification when helping patients, constant teamwork within the office, managers care about your career development, great benefits, beautiful office in a nice, central location. Annual company trip, out of state.

    Cons

    The only negative that I have experienced is the delay in follow up during the interview process. I applied for a position, made it to the 3rd interview, and was not contacted regarding the position for almost 2 weeks. I had to hear from another colleague that an external hire was brought on.


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