OneAZ Credit Union Reviews | Glassdoor

OneAZ Credit Union Reviews

Updated June 14, 2018
27 reviews

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3.5
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David E. Doss
7 Ratings

27 Employee Reviews

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  1. "Better than most other Financial Industries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time (More than 3 years)

    Pros

    Very fair compensation. You do need to ask for it though. Reasonably priced benefits. Flexible rules where appropriate. Challenging goals. Advancement opportunities, again you need to ask.

    Cons

    Sometimes communication could be better between departments.

    Advice to Management

    Stay the course.


  2. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    Always free food and you get an hour lunch.

    Cons

    No more monthly incentives, no room for advancement, need to stop out sourcing card services or close that dept. Need to catch up with times in terms of online banking and work systems.

  3. "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time

    Pros

    The company cares a lot about their employees lives; personal and professional. They thrive on knowing that happy members come from happy employees.

    Cons

    Not a lot of room for growth within the company.


  4. "Corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at OneAZ Credit Union full-time

    Pros

    Cheap benefits and free candy in break room.

    Cons

    Upper management is not knowledgeable and run off any employees that have more knowledge than them. Their culture is extremely stuffy and has not grown with the times.

    Advice to Management

    Remove your manager's that are stuck in a culture where talent isn't utilized.


  5. "Bank teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union part-time

    Pros

    The working environment was positive. My supervisor and the bank managers were always respectful and encouraging.

    Cons

    Little work schedule flexibility. Pressure to engage in sales of products. A downside if you don't mind counting numbers but don't do well in selling things to people. The company should include some sales pitch trainning.


  6. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Phoenix, AZ
    Current Employee - Underwriter in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OneAZ Credit Union full-time (More than 3 years)

    Pros

    Location, company perks, work hours

    Cons

    No authority, sales runs the show, zero respect

    Advice to Management

    Management should respect the authority earned by uws they have hired to make decisions instead of removing all credibility by overriding every decision made.


  7. Helpful (1)

    "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union full-time

    Pros

    Great work culture and benefits. Management is very people oriented overall and recognizes individual as well as team performance . Good work to personal life balance.

    Cons

    Relatively small IT staff with limited opportunities for advancement. Pay is below market rate considering the scope of work / expectations. Teams and systems are somewhat siloed, which creates significant challenges and "single points of failure" at times.

    Advice to Management

    Keep putting people first and the the Credit Union's success will grow moving forward. Encourage better communications / interactions between teams to facilitate timeliness and efficiency.

  8. "Ask questions about employee turnover during your job interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Positive Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    Growing company with opportunities for advancement. Outstanding benefits. There are many excellent leaders with thriving departments at this organization.

    Cons

    There are some ineffective and negative leaders who have high turnover in their departments. In your job interview, be sure to ask about the turnover in the department. This is a small credit union with a very formal hierarchical leadership structure. Technology lags behind the rest of the industry.


  9. Helpful (1)

    "Mostly good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union full-time

    Pros

    My immediate co-workers were great and we made a great team. Luncheons, treats, incentives were nice.

    Cons

    Upper management was horrible. They began to forget about the members and only cared about profit.

    Advice to Management

    Don't forget what separates a credit union from a bank.


  10. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Phoenix, AZ
    Current Employee - Senior Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time (More than 5 years)

    Pros

    Challenging work, good opportunities, competitive benefits, friendly collaborative work culture, excellent training for employees and career path focus

    Cons

    No real cons to share about the credit union. If you want to take up challenges this is the place for you.

    Advice to Management

    None


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