OneAZ Credit Union Reviews | Glassdoor

OneAZ Credit Union Reviews

Updated February 18, 2019
32 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
David E. Doss
11 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Phoenix, AZ
    Former Employee - Technical Support Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OneAZ Credit Union full-time (More than 3 years)

    Pros

    Everything! Amazing HR staff, game room, candy wall, great benefits and amazing associates to work with.

    Cons

    Cannot think of anything that I did not absolutely love about working there. IT department was amazing, management was completely dedicated to making sure that everyone gets promoted, that knowledge was transferred from the engineers and that everyone was treated fairly and ethically.

    Advice to Management

    Just keep doing what you are doing. You are amazing!!!


  2. "Ethical, loyal and hard working employees not wanted!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OneAZ Credit Union full-time (More than 10 years)

    Pros

    nice building, covered parking, candy wall and game room (if that matters to you)
    Most employees care about the company and membership

    Cons

    Unable to earn decent pay unless hired from outside in, tenured employees typically earn less than their less experienced peers
    Executive team cannot be trusted and they cannot stand each other
    Unethical
    They don't do the right thing for their employees
    Good old boys club mentality
    CEO is never there, he's always out of the country on either vacation or paid work trip
    Board needs to be more involved, they have no clue what is happening there

    Advice to Management

    Advice to board- completely overhaul 4th floor, they are damaging the image of OneAZ, the employee relationships and trust, as well as, the market relationships (dealers, realtors, etc.)

  3. Helpful (1)

    "Going Nowhere Fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OneAZ Credit Union full-time (More than 8 years)

    Pros

    Coffee. Water bottles. Location. Candy.

    Cons

    Zero advancement
    Culture lacking everything
    HR not trustworthy, not for employees. OneAZ needs an outside HR firm so issues are treated fairly. CEO vehicle never in parking lot. Explains a lot right there!

    Advice to Management

    Executive management needs a complete overhaul. Stale ideas.


  4. "No Work Life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OneAZ Credit Union full-time

    Pros

    Great medical benefits, discounts on already great loan rates

    Cons

    Back office jobs continually pushed to branches causing extreme work load and employee burn out. Constant staff shortages and turn over. Recently more focused on sales results than the Member Experience.

    Advice to Management

    Before moving tasks to branches, take the time to find out the actual process and the time it takes. Stop moving all processes to the branch staff and expect them to meet goals while doing jobs that are typically done in a back office support area at other financial institutions. Be more aware of the branch expectations and how it affects the members.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time

    Pros

    OneAZ Credit Union is excellent at training their staff. So long as you have a good team, the work flies by.

    Cons

    Must have worked in current position for six months before you can move to another one in the Credit Union.


  6. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    Always free food and you get an hour lunch.

    Cons

    No more monthly incentives, no room for advancement, need to stop out sourcing card services or close that dept. Need to catch up with times in terms of online banking and work systems.


  7. "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time

    Pros

    The company cares a lot about their employees lives; personal and professional. They thrive on knowing that happy members come from happy employees.

    Cons

    Not a lot of room for growth within the company.

  8. "Corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at OneAZ Credit Union full-time

    Pros

    Cheap benefits and free candy in break room.

    Cons

    Upper management is not knowledgeable and run off any employees that have more knowledge than them. Their culture is extremely stuffy and has not grown with the times.

    Advice to Management

    Remove your manager's that are stuck in a culture where talent isn't utilized.


  9. "Better than most other Financial Industries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time (More than 3 years)

    Pros

    Very fair compensation. You do need to ask for it though. Reasonably priced benefits. Flexible rules where appropriate. Challenging goals. Advancement opportunities, again you need to ask.

    Cons

    Sometimes communication could be better between departments.

    Advice to Management

    Stay the course.


  10. "Bank teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union part-time

    Pros

    The working environment was positive. My supervisor and the bank managers were always respectful and encouraging.

    Cons

    Little work schedule flexibility. Pressure to engage in sales of products. A downside if you don't mind counting numbers but don't do well in selling things to people. The company should include some sales pitch trainning.