OneAZ Credit Union Reviews | Glassdoor

OneAZ Credit Union Reviews

Updated February 7, 2017
17 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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David E. Doss
4 Ratings

17 Employee Reviews

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  1. "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Phoenix, AZ
    Current Employee - Senior Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time (More than 5 years)

    Pros

    Challenging work, good opportunities, competitive benefits, friendly collaborative work culture, excellent training for employees and career path focus

    Cons

    No real cons to share about the credit union. If you want to take up challenges this is the place for you.

    Advice to Management

    None


  2. "Needs better leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Phoenix, AZ
    Former Employee - Call Center Supervisor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    Most of the people are helpful and friendly. They do their best to look out for each other.

    Cons

    The technology and tools are not available to do your job efficiently!

    Advice to Management

    Don't micromanage your people! Let them do their thing, and your morale and productivity will increase!


  3. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good wellness program fun employee events

    Cons

    Not flexible, mgmt doesn't care about employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "AZSTCU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Phoenix, AZ
    Current Employee - Financial Services Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OneAZ Credit Union full-time (More than 3 years)

    Pros

    health coverage is amazing and cheap, great hours, occasional cash rewards. Great immediate managers that are understanding of life and your career goals.

    Cons

    Direction of credit union is leaning towards commercial banks, lack of knowledge by higher ups and other departments, advancement opportunities are rare unless you know someone really well (not what you know), its like the blind leading the blind, more executives and management than employees. Lack of salary compared to competition.

    Advice to Management

    Develop current employees for promotions or you will lose good employees. Review CREDIT UNION VALUES and re-evaluate your strategic plan to turn into a bank. You WILL lose associates and members (keep in mind, 90% of people already have a BANK).


  6. "An average place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OneAZ Credit Union full-time (More than 5 years)

    Pros

    Expectations are relatively low ... Just follow policies and work from 8 to 5 without upsetting routines

    Cons

    No advancement potential ...

    Advice to Management

    Be open to new ideas from your employees; communicate honestly and timely.


  7. Helpful (1)

    "It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    enjoyed my job / bankers hours M-F no Sat or Sun / sell incentives

    Cons

    hard to promote / inconsistency in procedures / rotten computer system

    Advice to Management

    Advance from within instead of hiring from outside. Update the computer system.


  8. Helpful (2)

    "Call Center Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    The associates on the team are great

    Cons

    The credit union is slowly becoming more like a bank and the sales goals for the call center are hard to obtain. Upper management refuses to see things from the perspective of the call center associate.

    Advice to Management

    Listen to your team. The call center should not revolve around sales, but member service. Members calling in are not concerned with sales, but with account balances and fee reversals.


  9. "A great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Phoenix, AZ
    Former Employee - Accountant in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Excellent training, flexible hours, relaxed climate.

    Cons

    Growth is limited. Basically waiting for people to retire before you can move up.

    Advice to Management

    Focus on growth opportunities. Listen to lower staff suggestions.


  10. Helpful (1)

    "Overall solid employer if you are adaptable."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union full-time (More than 3 years)

    Pros

    Great benefits, strong reputation, competitive products.

    Cons

    Changes in senior management, very high expectations.


  11. Helpful (1)

    "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time

    Pros

    Company really seems to care about employees. Through employee appreciation day, contests/giveaways and holiday extras they really seem to care which keeps morale high.

    Cons

    Technology is outdated and has glitches which can be frustrating at times. Also, unless you work near corporate there are not many opportunities for career advancement.

    Advice to Management

    Update technology and keep caring about employees! We appreciate it!



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