OneAZ Credit Union Reviews | Glassdoor

OneAZ Credit Union Reviews

Updated August 2, 2017
20 reviews

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3.5
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David E. Doss
4 Ratings

20 Employee Reviews

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  1. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Phoenix, AZ
    Current Employee - Senior Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneAZ Credit Union full-time (More than 5 years)

    Pros

    Challenging work, good opportunities, competitive benefits, friendly collaborative work culture, excellent training for employees and career path focus

    Cons

    No real cons to share about the credit union. If you want to take up challenges this is the place for you.

    Advice to Management

    None


  2. "Ask questions about employee turnover during your job interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Positive Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    Growing company with opportunities for advancement. Outstanding benefits. There are many excellent leaders with thriving departments at this organization.

    Cons

    There are some ineffective and negative leaders who have high turnover in their departments. In your job interview, be sure to ask about the turnover in the department. This is a small credit union with a very formal hierarchical leadership structure. Technology lags behind the rest of the industry.

  3. Helpful (1)

    "Mostly good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OneAZ Credit Union full-time

    Pros

    My immediate co-workers were great and we made a great team. Luncheons, treats, incentives were nice.

    Cons

    Upper management was horrible. They began to forget about the members and only cared about profit.

    Advice to Management

    Don't forget what separates a credit union from a bank.


  4. "Needs better leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Phoenix, AZ
    Former Employee - Call Center Supervisor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    Most of the people are helpful and friendly. They do their best to look out for each other.

    Cons

    The technology and tools are not available to do your job efficiently!

    Advice to Management

    Don't micromanage your people! Let them do their thing, and your morale and productivity will increase!


  5. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good wellness program fun employee events

    Cons

    Not flexible, mgmt doesn't care about employees


  6. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Specialist in Phoenix, AZ
    Current Employee - Senior Marketing Specialist in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at OneAZ Credit Union full-time (More than 3 years)

    Pros

    - Great at career advances
    - Competitive pay
    - PTO and Holiday advantages

    Cons

    - Little communication between departments


  7. Helpful (2)

    "AZSTCU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Phoenix, AZ
    Current Employee - Financial Services Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OneAZ Credit Union full-time (More than 3 years)

    Pros

    health coverage is amazing and cheap, great hours, occasional cash rewards. Great immediate managers that are understanding of life and your career goals.

    Cons

    Direction of credit union is leaning towards commercial banks, lack of knowledge by higher ups and other departments, advancement opportunities are rare unless you know someone really well (not what you know), its like the blind leading the blind, more executives and management than employees. Lack of salary compared to competition.

    Advice to Management

    Develop current employees for promotions or you will lose good employees. Review CREDIT UNION VALUES and re-evaluate your strategic plan to turn into a bank. You WILL lose associates and members (keep in mind, 90% of people already have a BANK).

  8. "An average place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OneAZ Credit Union full-time (More than 5 years)

    Pros

    Expectations are relatively low ... Just follow policies and work from 8 to 5 without upsetting routines

    Cons

    No advancement potential ...

    Advice to Management

    Be open to new ideas from your employees; communicate honestly and timely.


  9. Helpful (1)

    "It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    enjoyed my job / bankers hours M-F no Sat or Sun / sell incentives

    Cons

    hard to promote / inconsistency in procedures / rotten computer system

    Advice to Management

    Advance from within instead of hiring from outside. Update the computer system.


  10. Helpful (2)

    "Call Center Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OneAZ Credit Union full-time (More than a year)

    Pros

    The associates on the team are great

    Cons

    The credit union is slowly becoming more like a bank and the sales goals for the call center are hard to obtain. Upper management refuses to see things from the perspective of the call center associate.

    Advice to Management

    Listen to your team. The call center should not revolve around sales, but member service. Members calling in are not concerned with sales, but with account balances and fee reversals.


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