OneMain Financial Reviews | Glassdoor

OneMain Financial Reviews

Updated Jun 19, 2019

To filter reviews, or .

Found 1037 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
68%
Approve of CEO
Doug Shulman
39 Ratings
  1. "Good Pay and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Evansville, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain Financial full-time for more than 10 years

    Pros

    OneMain offers great benefits, vacation time, sick time, and competitive pay. Managers are approachable and understanding. Open door policy. OneMain offers a good work/life balance. OneMain is very big about promoting within the company and doesn't always require a degree to hire or promote. They value hard work and dedication and reward appropriately.

    Cons

    Can be stressful in a call center environment and many changes taking place as the company continues to grow.

    OneMain Financial2019-03-17

    OneMain Financial Response

    March 21, 2019Community Manager

    Thank you for sharing! We are happy to hear about your positive experience. The nature of our business requires us to be nimble and flexible. As we continue to evolve to meet our customer's needs, our work can often change, and we ask our team members to be open to these changes ...

    Show More
  2. "Sr Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OneMain Financial for more than 10 years

    Pros

    Providing a great service to customers in need by serving local communities

    Cons

    Only the old Springleafers appreciated and given opportunities for advancement

    Advice to Management

    Realize the talent you bought with OM and stop promoting with the good old boy philosophy and understand managements values before putting them over groups of people. Hopefully the new head of the organization realizes HOW the team in place was put there and that only a couple of the very talented OM leadership is around

    OneMain Financial2019-04-17

    OneMain Financial Response

    May 10, 2019Community Manager

    Thank you for your review. We appreciate your commitment to our customers. Our goal is to provide a positive work experience for all team members regardless of their associated legacy company. To accomplish this, we encourage open communication between team members and management ...

    Show More
  3. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PLS 
    Doesn't Recommend
    Negative Outlook

    I worked at OneMain Financial full-time for more than 3 years

    Pros

    Started out great...company changed to stressful nightmare

    Cons

    -favorites In the work place & if you’re not one it’s going to be tough. Certain staff members had ability to assign loans that came into our system to themselves if they were good. All Onemain cares about is insurance sales & car loans.so I was always given a person older than 71 so I couldn’t offer insurance too or a person without a car & if I did get a car loan it was like let’s refi your car loan from...

    Show More

    Advice to Management

    Bm never approved loans until person came in & made the process stressful& long.

    OneMain Financial2019-04-18

    OneMain Financial Response

    May 10, 2019Community Manager

    Thank you for bringing this to our attention. We are committed to responsible lending and would like to know more. You may provide information to hrsocialmedia@omf.com which will be shared with appropriate individuals. – M.S.

  4. "Not as great as they make themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OneMain Financial full-time for more than 10 years

    Pros

    Not a lot of good things

    Cons

    Everything from raising sales and delinquency goals monthly to adding more ways to reduce bonuses monthly.

    Advice to Management

    Management needs top come off the high horse and remember what is like to be a team member.

    OneMain Financial2019-03-26

    OneMain Financial Response

    March 28, 2019Sr. Social Media Community Manager

    Thank you for bringing this to our attention. We are committed to providing a positive and open work environment. Please reach out to your HR Business Partner or email hrsocialmedia@omf.com to review your details. - C.K.

  5. Helpful (7)

    "Stressful Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at OneMain Financial full-time for more than 3 years

    Pros

    Interacting with customers and being able to help them.

    Cons

    In my branch the competition is too much. I’m competing with a 20 year veteran who is not a team player, is greedy, and will steal business away so she can make her goals meanwhile leaving me struggling to meet goals and then receiving a needs improvement review. This company promotes a cut throat environment and I’m not comfortable with that. I am al for the success of the branch as a whole, but jot the success of my...

    Show More

    Advice to Management

    Make the bonus goals branch goals and jot personal goals. It creates a hostile work environment and makes employees feel unappreciated when they really want to grow and be successful

    OneMain Financial2019-02-26

    OneMain Financial Response

    March 4, 2019Community Manager

    Thank you for your review. We appreciate your commitment to our customers. Regarding your concerns, our branch team members take part in a variable incentive program (VIP) based on their individual branch sales goals. If you have concerns with the VIP program, we urge you to reach ...

    Show More
  6. Helpful (5)

    "Rights are Wrong but Wrongs are Right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OneMain Financial full-time for more than 5 years

    Pros

    The pay was good The schedule is fair 830-530, Tues 830-7 I loved my peers (BM)

    Cons

    * Seems the Company is Turning into title loan company because they want vehicles in every loan and if you don’t get a certain percentage you will get wrote up. Scare tactics. Example: Deals like unsecured $5000 at 25% but a $2000 auto refinance at 24%. Best believe that AUTO BETTER BE SOLD! It’s ALMOST like your forced to mislead the customer, but they say it’s your selling skills if you didn’t. “You didn’t sell it...

    Show More

    Advice to Management

    Upper management advice would be to Respect the managers and team members. We are the people on the frontlines. You can’t talk disrespectfully to us. You can’t bully us. However, you can support us and be there with us! We are the money makers that pay the salaries. Celebrate the wins and let them know they are appreciated. (Not with just a pizza party or lunch) Appreciate our feedback and don’t use it against us!

    OneMain Financial2019-02-27

    OneMain Financial Response

    March 15, 2019Community Manager

    Thank you for bringing this to our attention. We are committed to responsible lending and would like to know more. You may provide information to hrsocialmedia@omf.com which will be shared with appropriate individuals. – M.S.

  7. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain Financial full-time for more than 3 years

    Pros

    Pay benefits management Flexibility

    Cons

    Policy in underwriting is always changing

    OneMain Financial2019-03-08

    OneMain Financial Response

    March 11, 2019Community Manager

    Thanks for your review! We are glad to hear you enjoy our Benefits and Pay. The nature of our business requires us to be nimble and flexible. As we continue to evolve to meet our customer's needs, our work can often change, and we ask our team members to be open to these changes ...

    Show More
  8. Helpful (2)

    "Sucked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in Aberdeen, SD
    Doesn't Recommend
    Negative Outlook

    I worked at OneMain Financial full-time for more than 5 years

    Pros

    Customer's... I met some great customers and helped them.

    Cons

    Poor management... They don't help you get ahead and lie about moving up the ladder.

    Advice to Management

    Don't lie to your employees and actually listen.

    OneMain Financial2019-04-09

    OneMain Financial Response

    April 12, 2019Community Manager

    Thank you for your feedback and commitment to our customers. Advancement opportunities are key to the overall development of OneMain Team Members and we strive to provide as many as possible. We encourage team members to reach out to their managers for additional information on ...

    Show More
  9. Helpful (4)

    "Beware of the commission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Loan Specialist in Sherwood, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OneMain Financial full-time for more than a year

    Pros

    Mon-fri most weeks, health benefits not too bad.

    Cons

    Commission structure is terrible. You can lose up to 75 percent of your earned bonus if the branch does not collect on enough accounts and the company is ok with that.

    Advice to Management

    Fix the commission structure

    OneMain Financial2019-03-16

    OneMain Financial Response

    March 21, 2019Community Manager

    Thanks for your review! We are glad to hear you enjoy our Benefits. Regarding your concern, our branch team members take part in a variable incentive program (VIP) based on their individual branch sales goals. If you have concerns with the VIP program, we urge you to reach out to ...

    Show More
  10. "Not the same anymore"

    StarStarStarStarStar
      Current Employee - Collections Specialist 

      I have been working at OneMain Financial full-time

      Pros

      None at this time

      Cons

      Everything is changing. You are just a number

      OneMain Financial2019-03-20

      OneMain Financial Response

      March 28, 2019Sr. Social Media Community Manager

      Thank you for your review. We're sorry to hear this, as we believe that all team members should be acknowledged for their achievements and successes. You are encouraged to speak with your manager or HR Business Partner to share your feedback. You may also email feedback to hrsocialmedia@omf.com. ...

      Show More
    Found 1037 reviews