OneMain Financial Senior Personal Loan Specialist Reviews | Glassdoor

OneMain Financial Senior Personal Loan Specialist Reviews

Updated Jun 18, 2019

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Found 39 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
76%
Approve of CEO
Doug Shulman
5 Ratings
  1. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain Financial full-time for less than a year

    Pros

    The company has some great opportunities to advance. They do not limit you to a position based on a time frame. When you are ready your ready. Also uncapped monthly commission potential.

    Cons

    You are in control of your branch client book which includes collection calls. Along side with that some days you will have to work a weekend or two to meet delinquency goals.

    Advice to Management

    Continue to push those who want it and explain the vision and the why.

    OneMain Financial2018-10-05

    OneMain Financial Response

    October 5, 2018Community Manager

    We appreciate you reaching out to let us know how you feel. Work life balance is important to us. As this is personal for each individual, we encourage our team members to discuss their concerns with their direct managers or HR Business Partner. Our goal is to help everyone be successful ...

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  2. Helpful (1)

    "Overworked and Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OneMain Financial full-time for more than a year

    Pros

    Overall good benefits and time off. Good medical, dental and benefit package. Decent 401K options with match up to a percentage.

    Cons

    Time off is only based on seniority and holidays are usually not available. Typically, branches are understaffed, long hours little or no life-work balance. Bonus depends on collections. Most customers at branch have poor to bad credit and difficult to meet quotas. Micromanaging is the usual manger practice.

    Advice to Management

    Listen, help , motivate and take care of your employees, their contributions are an important part of your salary.

    OneMain Financial2019-06-18
  3. "Good Company, difficult goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain Financial full-time for more than a year

    Pros

    Good benefits, good pay, decent schedule, good time off

    Cons

    sales goals can be very hard to hit when traffic is slow, they are very particular on what they want as far as numbers. See a lot of movement and turn over as well.

    OneMain Financial2019-05-22

    OneMain Financial Response

    May 31, 2019Community Manager

    We appreciate your feedback. Our branch team members take part in a variable incentive program (VIP) based on their individual branch sales goals. If you have concerns with the VIP program, we urge you to reach out to your Manager or HR Business Partner to discuss further. – M.S.

  4. Helpful (7)

    "Stressful Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at OneMain Financial full-time for more than 3 years

    Pros

    Interacting with customers and being able to help them.

    Cons

    In my branch the competition is too much. I’m competing with a 20 year veteran who is not a team player, is greedy, and will steal business away so she can make her goals meanwhile leaving me struggling to meet goals and then receiving a needs improvement review. This company promotes a cut throat environment and I’m not comfortable with that. I am al for the success of the branch as a whole, but jot the success of my...

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    Advice to Management

    Make the bonus goals branch goals and jot personal goals. It creates a hostile work environment and makes employees feel unappreciated when they really want to grow and be successful

    OneMain Financial2019-02-26

    OneMain Financial Response

    March 4, 2019Community Manager

    Thank you for your review. We appreciate your commitment to our customers. Regarding your concerns, our branch team members take part in a variable incentive program (VIP) based on their individual branch sales goals. If you have concerns with the VIP program, we urge you to reach ...

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  5. "great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OneMain Financial full-time for more than a year

    Pros

    benefits, hours, earn vacation time fast

    Cons

    micro managed, could use more time to develop

    OneMain Financial2019-03-05

    OneMain Financial Response

    March 15, 2019Community Manager

    Thanks for your review! We are glad to hear you enjoy our Benefits. Regarding your concerns, we're committed to providing training and resources to our leaders to empower all team members to take charge of their personal growth and development. You are encouraged to speak with your ...

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  6. Helpful (4)

    "Declining company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Loan Specialist in South Bend, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OneMain Financial full-time for more than 3 years

    Pros

    Small office, team environment, PTO, vacation

    Cons

    Benefits and pay decreasing every year I worked there. Took away bonus opportunities, insurance commission rates and raised heath insurance played by employees

    Advice to Management

    Pay your employees what they're worth and they will stick around. Saw lots of good branch managers quit because they were able to find better paying jobs elsewhere.

    OneMain Financial2019-03-16

    OneMain Financial Response

    March 21, 2019Community Manager

    We appreciate and read through all of our reviews, both positive and constructive. We strive to keep our pay rates competitive with our industry and geographic locations. We will share your feedback with our compensation review team. – M.S.

  7. "Good with the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Loan Specialist 
    Recommends
    Neutral Outlook

    I worked at OneMain Financial full-time for more than 8 years

    Pros

    Some of the people, Some of the skills learned

    Cons

    Upper Management, politics, "Boys club"

    OneMain Financial2018-10-19

    OneMain Financial Response

    November 12, 2018Community Manager

    Thank you for your feedback. Please provide details to hrsocialmedia@onemainfinancial.com for review. – M.S.

  8. Helpful (3)

    "Varies by Branch, District, and State."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Mobile, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OneMain Financial full-time for more than a year

    Pros

    Breakfast meeting every Wednesday, Flexibility to choose when to comp time for Tuesday late night. Work on 1 Saturday a month. Benefits.

    Cons

    Collections are ignorant. They want us to meet DQ targets but let the customers do what they want and pay when they want with no consequences. 75% of bonus cut when you don’t hit target for the month. Ex: $100 bonus after penalty is $25 and then they tax it separately so the bonus is a joke when DQ isn’t in line so don’t expect it.

    Advice to Management

    Promote from within. You obviously have some employees that know the business and tolerate the daily harping from upper management. Find better ways to manage DQ. Don’t tell employees to hard collect for your BM’s to turn around and let the customer slide. Have the DM’s that care and are reliable.

    OneMain Financial2018-10-07

    OneMain Financial Response

    October 26, 2018Community Manager

    We appreciate your feedback. Collection duties are part of the primary duties for individuals including branch and call center staff members. It is important that OneMain protects its loan portfolio and collects on accounts that have become delinquent. We strive to work with our ...

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  9. Helpful (4)

    "Run the other way!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Loan Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OneMain Financial full-time for more than a year

    Pros

    Hard to find any positives in comparison to what else is out there-

    Cons

    Company really gives way too much power to the local offices in regards to loan decisions- there is a lot of unfair practices, discrimination and inconsistencies that happen on a regular basis. Pretty scary that even now people are still being treated unfairly and only offered less favorable terms to make it harder to qualify or qualify for way less than their counterparts- Work life balance here is a myth- pressure...

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    Advice to Management

    Spot check your branches loans/terms that are being booked and actually hold people accountable for unethical practices-Regulate assignment of applications so managers can’t play favorites and spoon feed deals that are auto approved -

    OneMain Financial2018-11-09

    OneMain Financial Response

    November 16, 2018Community Manager

    Thank you for bringing this to our attention. We are committed to responsible lending and would like to know more, so we encourage you to contact the Ethics Hotline to provide details. You may also provide information to hrsocialmedia@omf.com which will be shared with appropriate ...

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  10. Helpful (2)

    "Horrible! Springleaf was a great company but unfortunately Onemain took over and it all went downhill."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Loan Specialist 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OneMain Financial full-time for more than 5 years

    Pros

    Pay was good although bonus was unattainable.!

    Cons

    Everything! Don't recommend at all!

    Advice to Management

    Appreciate your employees! Stop stealing the bonuses!

    OneMain Financial2018-09-26

    OneMain Financial Response

    October 5, 2018Community Manager

    We appreciate your feedback. Our branch team members take part in a variable incentive program (VIP) based on their individual branch sales goals. The VIP plan is monitored on a regular basis and adjusted as needed. – M.S.

Found 39 reviews