OneMain Reviews | Glassdoor

OneMain Reviews

Updated October 16, 2017
466 reviews

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2.8
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Recommend to a friend
Approve of CEO
OneMain President and Chief Executive Officer Jay N. Levine
Jay N. Levine
80 Ratings

466 Employee Reviews

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Pros
  • Good benefits (health insurance/time off/401k (in 46 reviews)

  • great environment to work at, great benefits, lade back position (in 38 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (13)

    "Personal loan specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Loan Specialist in Sherwood, OR
    Current Employee - Personal Loan Specialist in Sherwood, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain full-time (Less than a year)

    Pros

    If you are motivated, it's amazing. I personally love my job. Recommended to several friends. They are currently in the hiring process

    Cons

    It you lack motivation the cons will be bigger, paperwork does take time. The management is good. Again it takes the right person. If you want to make good money and work hard. Apply.

    Advice to Management

    Thanks for a good job! Can't wait to move forward

    OneMain Response

    Sep 25, 2017 – Social Media Intern

    We're happy to see your feedback and appreciate your support! - M.S.


  2. "Overall a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer
    Current Employee - Loan Officer
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at OneMain full-time (More than a year)

    Pros

    The money is not bad we get quarterly bonuses
    Generally the people you work with are nice
    The company at least TRIES to care
    There are a lot of opportunities for advancement
    They recently introduced "flex time" so we can flex our hours to work less overtime but I feel like they secretly dropped that idea somewhere along the line already and now back to 45-50 hours a week
    Used to have free breakfast wednesdays as a mid week cool-down, no more, your lucky if you get donuts once a month or a costco pizza

    Cons

    Internal competition, you are against your co-workers and everyone in the company to be the best which makes it hard to feel like a team
    No commission, we get bonuses but they are quarterly and compounded so if you miss one months goals bye bye bonus
    The extreme about of stuff we do: collection calls, outsourcing literally having to drive around to different auto shops and banks begging them to refer people with bad credit to you. We do title loans as well so be prepared to get familiar with dmv business as well. Insurance sales, taking payments, handling customer complaints and reporting them to corporate. Then FINALLY and most important the ridiculous loan goal standards, 8 hours pshh good luck. We do like 5 peoples jobs every day and what do we get in return? No commission for our hard work, maybe a friendly email, followed with more stuff to do.

    Advice to Management

    Calm down and let us have some breathing room, hire a DMV department help and maybe send out letters to businesses telling them they have a local lending office instead of wasting my time and gas.

    OneMain Response

    Oct 17, 2017 – Community Manager

    We appreciate your feedback. Our branch team members take part in a variable incentive program (VIP) based on their individual branch sales goals. The VIP plan is monitored on a regular basis and... More

  3. "Senior Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Minneapolis, MN
    Current Employee - Senior Underwriter in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OneMain full-time (More than 3 years)

    Pros

    Great management styles. Positive work environment with a focus on Great Place to Work. Room to grow your career and skills.

    Cons

    Some lack of communication between mid management and senior Underwriter. Significant lack of communication between marketing and the field. Benefits are just ok.

    OneMain Response

    Oct 11, 2017 – Social Media Strategist

    We're sorry to hear this. We strive to provide a positive work experience for all of our team members and we solicit feedback as we continually look to improve. We encourage our team members to... More


  4. "Good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at OneMain full-time (More than 10 years)

    Pros

    It is a good place to work

    Cons

    Very fast paced environment that is not suitable for everyone.

    Advice to Management

    Slow down on the aggressive underwriting. Outrunning the DLQ is not the right answer.

    OneMain Response

    Oct 11, 2017 – Social Media Strategist

    Thank you for the feedback. The nature of our business requires us to be nimble and flexible. As we continue to evolve to meet our customer's needs, our work can often change and we ask our team... More


  5. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OneMain full-time (Less than a year)

    Pros

    Great incentives for bonus if you work in a busy location

    Cons

    Too much is required of you for the pay

    OneMain Response

    Oct 11, 2017 – Social Media Strategist

    Thank you for your feedback. Our branch network receives a base rate of pay that is supplemented by a variable incentive program. We encourage our team members to discuss their concerns with their... More


  6. Helpful (2)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at OneMain full-time (More than 3 years)

    Pros

    You will enjoy the face to face interaction with customers. You are able to help customers financial needs.

    Cons

    This is a fast pace and long business hours life style. There is little free time for a personal life.

    Advice to Management

    Each branch could use an employee specifically for secretarial work.

    OneMain Response

    Oct 10, 2017 – Social Media Strategist

    Work life balance is important to us. As this is personal for each individual, we encourage our team members to discuss their concerns with their direct managers or HR Business Partner. -B.D.


  7. "just started"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    training is awesome very engaging

    Cons

    have not ran into anything yet

    OneMain Response

    Oct 10, 2017 – Social Media Strategist

    We appreciate your feedback and we're happy to see your comment regarding training opportunities. We're committed to developing our team members and providing them with growth opportunity throughout... More

  8. Helpful (2)

    "Personal Loan Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain full-time

    Pros

    Working at OneMain helps polish your customer service skills, sales skills, and multi tasking. It has very good rewards for doing well as well which is good incentive to going to work every day.

    Cons

    Tough to learn the system and could be more efficient in the way that they do things, lose many customers because slow process or tough policies but you are lending money. You also do collections so have to make time everyday to get your collections in since you want to grow as a branch and do loans but cant do bad loans and have customers that wont make payments and have a high DQ.

    Advice to Management

    seperate the sales from the collections that way branches can focus solely on one thing and not have to worry about both.

    OneMain Response

    Oct 10, 2017 – Social Media Strategist

    Thank you for the feedback. We strive to provide a positive work experience for all of our team members and we solicit feedback as we continually look to improve. We encourage our team members to... More


  9. "Senior Personal Loan Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Loan Specialist in Indianapolis, IN
    Former Employee - Senior Personal Loan Specialist in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OneMain full-time (More than 8 years)

    Pros

    Paid time off was good. Loved the branch employees I worked with. The branch I was in felt like a family.

    Cons

    I was originally a OneMain employee and the buy out from Springleaf changed my view on the company. The goals became unattainable and a stressful work environment.

    Advice to Management

    Too many branches now in the same area at least in Indiana. Marketing stinks for the original OneMain branches.

    OneMain Response

    Oct 11, 2017 – Social Media Strategist

    Thank you for your comment. Our goal is to provide a positive work experience for all team members regardless of their associated legacy company. We encourage open communication between team members... More


  10. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Everyone I work with is amazing. The people that work there teach you a lot

    Cons

    The Company should not have interns

    OneMain Response

    Sep 25, 2017 – Social Media Intern

    We believe in people, and our team members are our most valuable asset. Thank you for sharing your experience and your feedback. - M.S.


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