OneWest Bank Reviews | Glassdoor

OneWest Bank Reviews

Updated July 3, 2017
55 reviews

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3.0
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Ellen Alemany
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55 Employee Reviews

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Pros
  • Great work environment in my department (in 10 reviews)

  • Nice work-life balance, no micromanagment (in 5 reviews)

Cons
  • Senior management was knowledgeable but not great leaders (in 9 reviews)

  • No technology and poor leadership and upper management (in 9 reviews)

More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at OneWest Bank (More than a year)

    Pros

    Flexible work hours; flexibility to utilize personal time and vacation times when needed; company also promotes volunteerism within the community.

    Cons

    No leadership development opportunities; very little opportunities to move up in the company; communication between management and team members is slow and minimal.


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Austin, TX
    Former Employee - Analyst in Austin, TX

    I worked at OneWest Bank full-time (More than a year)

    Pros

    Good colleagues, a few opportunities, learn something new all the time.

    Cons

    Bad management team, company culture is not that good.

  3. "Potential killed by short-sightedness and inability to invest in future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at OneWest Bank full-time (More than a year)

    Pros

    Benefits, Location, Coworkers, Office building, parking

    Cons

    Disorganized, Senior Management was not grounded in goals and objectives

    Advice to Management

    Listen to your employees and realize your deficiencies


  4. Helpful (1)

    "OneWest Bank Has Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at OneWest Bank (More than a year)

    Pros

    Opportunity to work in different departments and get an overall view of the various facets of mortgage banking.

    Laid back atmosphere.

    A great entry to those who are interested in mortgage banking but little to no experience in the field.

    Cons

    Long periods of downtime with no work.

    Management not always clear on direction of projects.

    Attitude of "I have a job" instead "I work for a great company" is off putting.

    Advice to Management

    Get clear on direction of bank.


  5. Helpful (1)

    "OneWest is a good company to learn the ins and outs of the retail banking industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Associate in Santa Monica, CA
    Current Employee - Relationship Associate in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OneWest Bank full-time (More than a year)

    Pros

    The company matches your 401(k) contributions 100% up to 4%. The company is relatively small which offers a lot of opportunity to get recognized.

    Cons

    The company places too much emphasis on sales campaigns as opposed to the deepening of client relationships. The latter is stated to be their primary motivation, but weekly prospect and sales goals tend to overwhelm and override this as a realistic endeavor.

    Advice to Management

    Less emphasis on campaigns and more on deepening meaningful relationships. Quarterly growth measures stellar short-term performance, but offering more products, especially on the mortgage and business side which are currently lacking, will ensure long-term durability for the bank, prolonged customer satisfaction, and a more diverse work environment for retail employees.


  6. "Good company to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Foreclosure Analyst in Austin, TX
    Former Employee - Foreclosure Analyst in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OneWest Bank (More than 3 years)

    Pros

    Good place to gain default mortgage industry experience for those new to the industry.
    I found it quite easy, at the time, to progress in a career path at OWB.

    Cons

    Uncertain future throughout the sale process.

    Advice to Management

    Management has changed at this point, so I can't offer anything particularly useful.


  7. "Escalation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook

    Pros

    The people I worked with where driven to succeed. They were very helpful and we always looked out for each other. This made work enjoyable

    Cons

    Being laid off. Well I actually wasnt laid off but I was contract. My renew also were only one month at a time due to company wide lay offs.

    Advice to Management

    Learn how to interact with other departments. If you don't the company will continue to stay on the same path.

  8. "Branch / Relationship Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President/Relationship Center Manager in Fullerton, CA
    Current Employee - Vice President/Relationship Center Manager in Fullerton, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at OneWest Bank part-time (More than 3 years)

    Pros

    Great opportunity for entry into banking or banking management. The people are generally nice to work with. Better culture than the big banks.

    Cons

    Some of the systems, technologies and processes are antiquated. A constant challenge is staffing. The company constantly struggled to have the right branch staffing which would impact the client experience and the employee experience as meal break were difficult to manage with short staffing issues. Limited room for growth once you are a VP as there aren't many opening at the next level.

    Advice to Management

    Place a greater value on employee satisfaction. Empower the branches to hire the right staffing needs ad measure against a true P&L versus a scorecard that doesn't paint a clear picture of profitability.


  9. Helpful (1)

    "Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Pasadena, CA
    Former Employee - Systems Analyst in Pasadena, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at OneWest Bank full-time (More than 5 years)

    Pros

    OWB gave me great opportunity to grow as an individual by allowing me to take on new projects. I was surrounded by a great team where we all helped each other.

    Cons

    Started off with a great culture but towards the end of the merger, the team fell apart and great people started leaving or were let go. Things may change perhaps after the merger.

    Advice to Management

    Its understandable that a business is there to make money but senior management could make the effort to spend more time to get to know individuals. You can also make your company grow if you send employees off to training.


  10. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OneWest Bank full-time (More than 3 years)

    Pros

    Fast pace, a lot of things to learn.

    Cons

    Low salaries, a bit of micromanagement, employees seemed defensive within the company, maybe these are the nature of a bank.


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