OneWest Bank Reviews | Glassdoor

OneWest Bank Reviews

Updated October 19, 2017
55 reviews

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Pros
  • Great work environment in my department (in 10 reviews)

  • Nice work-life balance, no micromanagment (in 5 reviews)

Cons
More Pros and Cons

  1. "Staff accountant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OneWest Bank full-time

    Pros

    Good benefits, generous vacation time, nice convenient location, lots of good places to eat, close to metro train station, reasonable parking cost

    Cons

    Poor downward communication between management and staff, long hours during month-end, quarter end and year-end. Building and Furnishing are some good old.

    Advice to Management

    Provide more communication and updates to workers. Make your own processes and reviews more user-friendly. Update computers and laptops.


  2. "VP Relationship Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OneWest Bank full-time (More than 5 years)

    Pros

    Customer Service to our clients

    Cons

    Leadership Senior Managers and Executives

    Advice to Management

    Motivate and Retain your Employees

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OneWest Bank full-time

    Pros

    Worked hard but enjoyed my time prior to the acquisition by CIT

    Cons

    Company culture drastically changed for the negative after acquisition by CIT.


  4. Helpful (1)

    "OneWest Bank Has Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at OneWest Bank (More than a year)

    Pros

    Opportunity to work in different departments and get an overall view of the various facets of mortgage banking.

    Laid back atmosphere.

    A great entry to those who are interested in mortgage banking but little to no experience in the field.

    Cons

    Long periods of downtime with no work.

    Management not always clear on direction of projects.

    Attitude of "I have a job" instead "I work for a great company" is off putting.

    Advice to Management

    Get clear on direction of bank.


  5. "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at OneWest Bank full-time (More than 3 years)

    Pros

    Small bank feel. Training good. Plenty to do to stay busy

    Cons

    Comany runs "promotions" with same list over and over. Goals always go up by a lot. Expectation in no less than 3million per quarter. Pay low for whats expected. Must be able to provide company with prospect clients consistently and perform at high level constantly

    Advice to Management

    All managers are different. Hopefully you get a good one.


  6. "Woirk Place Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company is dedicated to safety, security and comfort in the workplace environment.

    Cons

    Many midlevel managers do not communicate adequately with staff causing uncertainty and lack of stability within work force. Senior managers do not push down communications and lower level mangers are therefore uninformed, causing issues with every day staff.

    Advice to Management

    Expand and promote open informative communication at all levels of managementy


  7. Helpful (1)

    "OneWest is a good company to learn the ins and outs of the retail banking industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Associate in Santa Monica, CA
    Current Employee - Relationship Associate in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OneWest Bank full-time (More than a year)

    Pros

    The company matches your 401(k) contributions 100% up to 4%. The company is relatively small which offers a lot of opportunity to get recognized.

    Cons

    The company places too much emphasis on sales campaigns as opposed to the deepening of client relationships. The latter is stated to be their primary motivation, but weekly prospect and sales goals tend to overwhelm and override this as a realistic endeavor.

    Advice to Management

    Less emphasis on campaigns and more on deepening meaningful relationships. Quarterly growth measures stellar short-term performance, but offering more products, especially on the mortgage and business side which are currently lacking, will ensure long-term durability for the bank, prolonged customer satisfaction, and a more diverse work environment for retail employees.

  8. "Good company to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Foreclosure Analyst in Austin, TX
    Former Employee - Foreclosure Analyst in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OneWest Bank (More than 3 years)

    Pros

    Good place to gain default mortgage industry experience for those new to the industry.
    I found it quite easy, at the time, to progress in a career path at OWB.

    Cons

    Uncertain future throughout the sale process.

    Advice to Management

    Management has changed at this point, so I can't offer anything particularly useful.


  9. "Escalation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook

    Pros

    The people I worked with where driven to succeed. They were very helpful and we always looked out for each other. This made work enjoyable

    Cons

    Being laid off. Well I actually wasnt laid off but I was contract. My renew also were only one month at a time due to company wide lay offs.

    Advice to Management

    Learn how to interact with other departments. If you don't the company will continue to stay on the same path.


  10. "Branch / Relationship Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President/Relationship Center Manager in Fullerton, CA
    Current Employee - Vice President/Relationship Center Manager in Fullerton, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at OneWest Bank part-time (More than 3 years)

    Pros

    Great opportunity for entry into banking or banking management. The people are generally nice to work with. Better culture than the big banks.

    Cons

    Some of the systems, technologies and processes are antiquated. A constant challenge is staffing. The company constantly struggled to have the right branch staffing which would impact the client experience and the employee experience as meal break were difficult to manage with short staffing issues. Limited room for growth once you are a VP as there aren't many opening at the next level.

    Advice to Management

    Place a greater value on employee satisfaction. Empower the branches to hire the right staffing needs ad measure against a true P&L versus a scorecard that doesn't paint a clear picture of profitability.


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