Onlife Health Reviews | Glassdoor

Onlife Health Reviews

Updated February 26, 2017
26 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Danny Timblin
3 Ratings

26 Employee Reviews

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  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach
    Current Employee - Health Coach
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Onlife Health full-time (More than 3 years)

    Pros

    - Laid back/comfortable environment
    - Great mission of helping people,
    - Has grown and continues to grow & improve
    - Values dietitians and nurses, as health coaches and in other positions
    - Has the familiarity and closeness of a small company, as well as the resources and stability of a large company (Blue Cross Blue Shield)
    - Flexibility of being able to work remotely
    - A 'culture of wellness' is promoted. Really nice gym onsite.

    Cons

    - An expected potential for burn-out due to the nature of the job....can be repetitive
    - Not a huge amount of room for advancement if you are a health coach
    - New coaches are usually on the night shift for a while (1:30 - 10 PM)

    Advice to Management

    Continue to create more opportunities for health coaches to develop skills, otherwise turnover rate will increase


  2. "Health coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Experience Dedicated Health Coach in Nashville, TN
    Current Employee - Experience Dedicated Health Coach in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Onlife Health (More than 3 years)

    Pros

    Awesome coworkers. Culture is great!

    Cons

    Monotonous job. Terrible raises since Onlife is owned by Blue Cross. So, what you come in at is pretty much what you're stuck with. No incentive to work past what's asked of you. No room to move up if you're a health coach.

    Advice to Management

    Help health coaches in their career goals and let them see other parts of the company. Lobby for better raises.


  3. Helpful (3)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach in Brentwood, TN
    Current Employee - Health Coach in Brentwood, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Onlife Health full-time (More than 3 years)

    Pros

    In the past year, some big changes have been made that have affected almost every employee in some way. While adjusting to change is never easy, it seems that every change has been for the better, and has lead to much-needed improvement.

    Within the coaching center there are lots of friendly faces, and it really does feel like a work family. The team managers are very approachable and genuinely care about the staff that they manage. The benefits are wonderful, and there is a lot of flexibility with hours worked or taking PTO - also it's easy to work from home, or remotely in a different city.

    Another huge "pro" is the laid back atmosphere. Employees can dress up or dress down; the fitness center is easy to access & not intimidating; and there are plenty of places to enjoy a lunch break or step away for a phone call, etc.

    Cons

    Communication within the company has already improved by a LOT, and there is still some room for (more) improvement.
    As a health coach, there are not a whole lot of options for advancing or getting promoted. But if someone was very determined and driven, they could make it happen.

    Advice to Management

    Continue to invest in your employees and make them feel valued, while also creating plenty of opportunities for growth and development.


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  5. Helpful (1)

    "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Business Development in Nashville, TN
    Current Employee - Vice President Business Development in Nashville, TN
    Recommends
    Positive Outlook

    I have been working at Onlife Health full-time (Less than a year)

    Pros

    Great future and excellent strategy going forward. Infrastructure has been completely upgraded and building an excellent team!

    Cons

    It's a good culture to work in and great work-life balance.

    Advice to Management

    Keep moving the business forward and creating new innovation for the market.


  6. Helpful (1)

    "Onlife health"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    Pros

    People are great. They are fun and enthusiastic about wellness and health and it shows

    Cons

    Frequent changes in the c-suite make it difficult to stay focused and on track with long term corporate goals.

    Advice to Management

    None at this time


  7. Helpful (2)

    "Health Coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Coach in Brentwood, TN
    Former Employee - Health Coach in Brentwood, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    the coworkers are nice for the most part

    Cons

    poor communication, do not listen to employee suggestions, processes often do not make sense, focus on productivity over quality


  8. Helpful (3)

    "Incredible Future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brentwood, TN
    Former Employee - Anonymous Employee in Brentwood, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Onlife Health full-time (More than 3 years)

    Pros

    I worked here for a while and, honestly, they had trouble under past CEOs, but the company has drastically changed over the last 6-8 months for the better. The new CEO and the current leadership team have dramatically turned the company around and gotten rid of the personnel that was dragging the company down. I'm extremely confident that the company is in the midst of a growth phase and is going to be expanding by leaps and bounds over the next few years.

    My reasons for leaving were purely based on increasing the scope of my expertise and if I was able to gain those skills at Onlife I would have, but they just aren't in the CPG industry.

    The IT development is churning there now and they're seeing the innovation needed to heavily compete in a rapidly growing market. They're also being labeled as a disrupter so their outlook seems extremely bright.

    Cons

    The company still has some legacy issues they are working through that are the result of prior IT management and their are silos that are being broken down.

    For me they aren't a CPG company so that was a con for me, but I knew it was a services company when I went there.

    Advice to Management

    Stay the course. Keep working on breaking down silos and innovation and you'll see the fruits of your labor soon. Your employees are experts in what they do. Continue to trust them and invest in their growth.


  9. Helpful (2)

    "Not for the long haul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brentwood, TN
    Former Employee - Anonymous Employee in Brentwood, TN
    Doesn't Recommend

    Pros

    Health Benefits
    Tuition reimbursement
    Comfortable for short term needs

    Cons

    Non competitive pay
    Departments work in silos & dont respect each other's opinions
    Cliquey
    Little focus on quality
    Large pay gaps between departments
    Has great values but doesn't hire culture fits so message diluted

    Advice to Management

    Move towards a more collaborative and transparent work environment


  10. Helpful (5)

    "No future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Onlife Health full-time

    Pros

    Great parking, beautiful flower beds, office has good lighting with exceptional views, TVs (mostly working) are everywhere in the office so one can briefly escape the madness. Free coffee is available as well.

    Cons

    The blame game continues. This is been the problem at Onlife from day one. Unfortunately, the wellness market has flown by Onlife. The new mobile apps and cheaper, more robust, health tracking services in the industry will be the end for Onlife as they can't keep up with emerging technology. Management could never get it together, and they still have the same issues. I cant entirely blame local management as support from the mothership has been less than ideal by playing the CEO flip game on a 2 year average since company's existence. Also, getting a promotion at Onlife is like winning the lottery.

    Advice to Management

    Run, sell, bail, and make it fast before the current talent (whats left) catches on and leaves you high and dry. With all the current layoffs and not backfilling positions, its painfully obvious money is an issue, especially with the company having a zero growth rate. And please, stop creating your own positive views to improve your rating, its pathetic.


  11. Helpful (2)

    "if you want a career, don"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook

    Pros

    health benefits are pretty good

    Cons

    Blue Cross has no business trying to run a for profit company. Inept senior leadership with no regard for people, especially in finance in Chattanooga. When the going gets tough, they won't look in the mirror, which is where the problem really lies. No legitimate support at the mothership where passive aggressive behavior is the rule of the day. Blue Cross sales leaders undermine Onlife behind closed doors. Executives talk about each other like high school teens.

    Advice to Management

    sell the company so employees can work for people who actually care about the company and its people



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