Ontario Teachers Insurance Plan Reviews | Glassdoor

Ontario Teachers Insurance Plan Reviews

Updated May 15, 2019

To filter reviews, or .

Found 45 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
91%
Approve of CEO
Vic Medland
25 Ratings
Pros
  • "I really enjoyed working at OTIP(in 6 reviews)

  • "Good Benefits but you have to pay for LTD which is around(in 5 reviews)

Cons
  • "Honestly, there are no downsides to working for OTIP(in 4 reviews)

  • "Upper management is out of touch with the realities of the business(in 3 reviews)

More Pros and Cons
  1. "It doesn't feel like "work""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Broker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontario Teachers Insurance Plan full-time for less than a year

    Pros

    Career in line with personal values, Competitive salary, Excellent benefits, Retirement plan match, 3 weeks vacation time, Career development opportunities and so much more!

    Cons

    Honestly, there are no downsides to working for OTIP

    Ontario Teachers Insurance Plan2019-05-10

    Ontario Teachers Insurance Plan Response

    May 13, 2019Human Resources

    Thank you for taking the time to leave a review. We are thrilled to read your positive comments and glad you are enjoying your time here at OTIP!

  2. Helpful (5)

    "Great benefits. Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ontario Teachers Insurance Plan full-time for more than a year

    Pros

    Exactly what the subject line says. Great benefit package. Decent coworkers.

    Cons

    Management. You have too many chiefs and losing your Indians. People are dropping like flies and looking to go to the labor board. HR is unprofessional, rude and very immature. Toxic environment all around. Very little room to grow as smaller environment. What was once a great company is now no better than working at McDonalds

    Advice to Management

    Send your managers to courses to see how to manage. Listen to your employees when suggestions are made.

    Ontario Teachers Insurance Plan2019-05-15

    Ontario Teachers Insurance Plan Response

    May 22, 2019Human Resources

    Thank you for taking the time to share this feedback with us. Your concerns will be communicated internally.

  3. Helpful (1)

    "Otip review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ontario Teachers Insurance Plan full-time

    Pros

    Room for growth Good pay Wanting to improve

    Cons

    Training not sufficient to be successful. Old interview style

    Advice to Management

    Bring in new interview style. Stop working employees too hard.

    Ontario Teachers Insurance Plan2019-04-20

    Ontario Teachers Insurance Plan Response

    April 23, 2019Human Resources

    Thank you for sharing this feedback on your experience working with us. Building a positive work environment is very important to us and we have shared your feedback internally. We wish you all the best moving forward. Human Resources Team

  4. "Manager, Business Development & Program Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ontario in Waterloo, ON
    Recommends
    Positive Outlook

    I have been working at Ontario Teachers Insurance Plan full-time for more than a year

    Pros

    Great environment/culture at Ontario Teachers Insurance Plan

    Cons

    Many Layers of Upper Management (CEO, Executives, Directors, Managers)

    Ontario Teachers Insurance Plan2019-02-19

    Ontario Teachers Insurance Plan Response

    February 22, 2019Human Resources

    Thank you for taking the time to share this feedback. Building a positive workplace culture is very important to us and we're glad you enjoy the environment at OTIP. We will share your comments internally.

  5. Helpful (3)

    "Great while I was there, Heard it when downhill after I left so check other reviews."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Broker in Waterloo, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ontario Teachers Insurance Plan full-time for more than a year

    Pros

    I really enjoyed working at OTIP. They hired me even though I didn't have experience in this particular industry. It was a great stepping stone and good salary. The benefits were also amazing. There WAS also a great monthly bonus incentive. My training and licensing was also paid for. There were numerous fun company get-togethers, and during summer, weekly treats (icecream, doughnuts, etc.) It was really a fun...

    Show More

    Cons

    Unfortunately, many of the perks that I were promised and started with, were removed. I left before even more of the perks were removed and before morale was really low. I left for personal reasons. When I left, I very much enjoyed working at OTIP and would have liked to stay. I only learned after I had left, that many of my colleagues quit because the environment had really changed for the worse. Bonus structure...

    Show More

    Advice to Management

    If the company is in debt because it grew too fast, it shouldn't take it out on the employees. Make a plan to payback those debts through streamlining, not racing to the bottom. By removing parties, benefits, you lower morale and lose existing talent. Any savings you had by cancelling benefits, you lose to turnover / additional training. Ensure that managers aren't micro-managing too much. Give employees some...

    Show More
    Ontario Teachers Insurance Plan2019-01-12

    Ontario Teachers Insurance Plan Response

    January 17, 2019Human Resources

    Thank you for sharing your feedback. We’re glad to know that you had a positive experience working with us. We also appreciate you sharing feedback from your former OTIP colleagues. Building and maintaining a positive workplace culture is very important to us, especially as we grow ...

    Show More
  6. Helpful (2)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ontario Teachers Insurance Plan full-time for more than a year

    Pros

    -Good Benefits -Decent pay -Offer entry level jobs to gain industry experience - When I started here I would have given it a 4 but it has consistently moved downhill since

    Cons

    - Absolutely terrible salary review program, managers are only allowed to increase your salary by a tiny percentage, and spread it equally amongst peers who will do half the work you do. Top talent will continue to leave since they are not appreciated and the company prefers to spend all their money on the benefits side. - recently dropped company bonuses from 6% to 3% - lots of cuts to activities and spending - Management...

    Show More

    Advice to Management

    Overall a good place to work if you are new to the industry and just looking to gain some experience. The morale has gone downhill in the last two years and everyone will continue to leave until managers stop playing favourites and everyone is treated equally. 90% of the newer hires do not last more than 2 years in this role for a reason.

    Ontario Teachers Insurance Plan2019-01-20

    Ontario Teachers Insurance Plan Response

    January 24, 2019Human Resources

    We appreciate that you have taken the time to share this feedback. Building a positive workplace culture is very important to us. Please be assured that we track these reviews weekly and feedback is shared internally. We will take the feedback you have shared and continue to improve. ...

    Show More
  7. "Good organisations to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Group Benefits Customer Service Representative in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontario Teachers Insurance Plan

    Pros

    Benefits. salary and incentives are good. I have been working full time for more than a year. Good support from management.

    Cons

    Lots of information to learn but they give you good ressources.

    Ontario Teachers Insurance Plan2018-11-19
  8. Helpful (3)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ontario Teachers Insurance Plan full-time

    Pros

    Employees are friendly, compensation is good, benefits are fantastic. Lots of vacation time, paid sick days (including paid personal days). When I first worked there morale was high, lots of little perks to remind the employees they are valued.

    Cons

    Upper management is out of touch with the realities of the business. Unrealistic expectations towards employees. Technology is very outdated, there were several days where the whole system shut down. Once the systems were back up and running the customer service representatives took all the heat from furious members. Systems would also freeze on a daily basis making it awkward while talking to members who were already...

    Show More

    Advice to Management

    Take a serious look at the feedback you receive from employees. Ask yourselves why turnover is so high and make real changes to reflect the needs of your employees.

    Ontario Teachers Insurance Plan2018-11-19
  9. Helpful (2)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontario Teachers Insurance Plan full-time

    Pros

    - Employer paid benefits from 1st day - Great company culture and regular ongoing fun activities - Flexible work hours - Management and coworkers are great - Free hot beverages - No parking fees

    Cons

    Nothing negative about my department

    Ontario Teachers Insurance Plan2018-10-25
  10. "Underwriting Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ontario Teachers Insurance Plan full-time

    Pros

    Lots of opportunity for learning. Autonomy to make decisions

    Cons

    Systems did not support business

    Advice to Management

    Listen to your employees and not just your members

    Ontario Teachers Insurance Plan2018-11-12
Found 45 reviews