Ontraport Reviews | Glassdoor

Ontraport Reviews

Updated September 12, 2018
86 reviews

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4.7
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Ontraport CEO Landon Ray
Landon Ray
73 Ratings

86 Employee Reviews

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Pros
  • "Breakfast and lunch everyday but Friday, because Fridays are" (in 14 reviews)

  • "great people and fun work environment" (in 9 reviews)

Cons
  • "Praise always seems like an odd thing to complain about, but I sometimes feel like it can be lacking depending on the situation" (in 2 reviews)

  • "It seems like upper management can SOMETIMES be a bit more concerned with discipline than praise" (in 2 reviews)

More Pros and Cons

  1. "Incredible growth opportunities and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Santa Barbara, CA
    Current Employee - Senior Account Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time (More than 3 years)

    Pros

    ONTRAPORT is truly an incredible company, staffed with a phenomenal team and a meaningful mission. If you love working with small businesses, day in and day out, helping turn their dreams into reality with technology, you will love working in a client facing role at ONTRAPORT. If you want to work at a company with amazing upwards mobility, based on a meritocratic system, you will love working at ONTRAPORT.

    Cons

    Every company has it's pro's and con's but nothing major for me to note here.

    Advice to Management

    Keep investing and believing in your team and rewarding those who put their hearts and souls in to this thing. You are doing an incredible job.


  2. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ontraport part-time

    Pros

    Amazing and inclusive culture
    Free breakfast and lunch

    Cons

    More transparency with upper management

  3. "Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time (More than 3 years)

    Pros

    If you clearly define your career path with your manager, it’ll happen.

    Cons

    Catered lunch sounds great, but healthy is not in its description.


  4. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Backend Engineer in Santa Barbara, CA
    Current Employee - Backend Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time (More than a year)

    Pros

    ONTRAPORT is a company that allows a lot of room for growth and autonomy. My manager has been a great mentor, I like my coworkers and enjoy my work. I have been continually impressed by the willingness management has to address issues and make this a place employees want to go to work.

    My salary is competitive and the benefits are great. My favorites are free breakfast, lunch and snacks, free onsite childcare (yes, I said free), unlimited PTO, and half day Fridays. There is also an active and effective internship program. This is a company where everyone is expected to work hard but work/life balance is encouraged.

    Cons

    Most of the issues I would have listed as cons have been resolved over the last year. 30 minute lunch makes it a little difficult to run errands, but I usually just do that on my free Friday afternoons. There have been times processes and interdepartmental communication have been unclear, but again, these are some issues that are being actively addressed and have made headway. I have no major complaints; this is by far the best employer I have ever worked for and any gripes I have would be nitpicking.

    A few complaints I have heard in other reviews that I think should be addressed:
    1) Not enough food: In the year or so I have worked here, there have only been a handful of occasions where we ran out of free lunch. Generally there is plenty of food for everyone.
    2) People complain about the President: I would take this with a grain of salt. This is often the kind of feedback you get about women in upper management who have strong personalities.
    3) Pay is not competitive: My salary is equal to or better than what I would receive in my position with my experience at another tech company in Santa Barbara.

    Advice to Management

    Keep doing what you are doing. It is a pleasure and a privilege to work here.


  5. Helpful (1)

    "Amazing Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Developer in Santa Barbara, CA
    Current Employee - Front End Developer in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time (More than 3 years)

    Pros

    - Amazing work culture
    - Engaged management team that actually listens
    - Competitive pay
    - Tangible and impactful
    - Great opportunities for personal and career growth

    Cons

    Honestly the only bad thing is that we don't do company trips anymore. Lets bring those back!


  6. Helpful (1)

    "Backend Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back End Engineer in Santa Barbara, CA
    Current Employee - Back End Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time (More than 5 years)

    Pros

    People are awesome, location couldn't be better, not a lot of micro managing and a lot of room for growth and learning

    Cons

    I guess there are some in upper management that maybe shouldnt be there and it seems like performance is mostly based on peer reviews but that is the extreme minority.

    Advice to Management

    Keep it up :)


  7. Helpful (1)

    "Opportunity and Creativity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time (More than 3 years)

    Pros

    ONTRAPORT has the benefit of being more mature than a brand new startup while still being agile and willing to shift priorities and resources to be effective.
    Ample opportunity for growth.
    Personable Management
    Quarterly Meetings
    Annual Reviews and quarterly check ins
    Fair Compensation

    Benefits:
    Team Building Days
    Unlimited PTO
    Breakfast and Lunch (also potentially a con if you eat too much bacon and all of a sudden your pants are fitting a bit too tight... perhaps speaking from personal experience.)
    Free Medical Insurance
    Tuition Reimbursement
    Volunteer Days!
    Half Day Fridays

    Cons

    See breakfast comment above.
    30 minute lunch (but traded for 1/2 day Friday) You win some you lose some.
    Not a pet friendly office.
    Unmatched 401k - boo hoo open a Roth IRA.

    Advice to Management

    A few of the managers let the role go to their heads even though they mean super well. Overall, management is great and far better than other companies I have worked for.

  8. Helpful (1)

    "So Many Opportunities for Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time (More than a year)

    Pros

    - If you communicate your career goals to your supervisor, ONTRAPORT is amazing at making them happen. You have to be motivated and want to do the work to get there, but they for sure hold up their end of the bargain and more.
    - The 1/2 day Fridays make it feel like a three-day weekend every week
    - Catered breakfast, lunch and snacks save so much time and money every day
    - The location is amazingly beautiful
    - They hire some of the nicest people you'll ever meet
    - They listen to feedback and do what they can to constantly improve

    Cons

    - Salaries are improving for sure, but still sometimes feel a little low (balanced out by all the benefits, though)
    - No dogs


  9. Helpful (1)

    "Little tech resort by the beach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ontraport full-time

    Pros

    - AMAZING benefits (including free meals)
    - Everyone's friendly
    - Beautiful location (ocean views, scenic courtyard, rose garden)
    - Lots of feedback channels
    - Room for career growth
    - Half-day Fridays
    - The CEO is the coolest guy you'll ever meet
    - Great work ethic environment
    - Unlimited PTO
    - They adjust to your work style (independent worker? Great. Love to collaborate? Great.)
    - Lots of resources available for employees to learn and grow

    Cons

    - They don't use the Oxford comma
    - 30 minute lunches
    - No dogs in the office


  10. Helpful (5)

    "Rub the shine off and it's not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ontraport full-time

    Pros

    Lots of energy and talk, and actually a lot of work getting done.
    Very supportive work environment as long as you're trying.
    Good for younger/new employees.

    Cons

    Benefits were mediocre:
    Health ins was miserable.
    No retirement contribution.

    Career-wise, not good for those with more experience. CEO only allows projects that come from his brain, outside ideas are not welcome, even though you are expected to come up with them. If your project idea isn't exactly in line with his, it will be killed. Very frustrating experience.

    As a company, it's probably not going anywhere. Too much competition and although Ontraport tech is good, it's impossible to stand out in the crowd.

    The President isn't a terrible person, but she has no positive impact on the company and has a history of running off women she perceives as a threat to her. Nobody knows what she does, and the CEO constantly has to remind employees she is worthy of the position.

    Because a majority of the employees are younger, there is a prevalent party culture (some might view that as a Pro, I guess).

    Advice to Management

    Trust upper-level employees to move the product forward, you don't need to control every aspect of it.


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