Ooyala Reviews | Glassdoor

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Ooyala Reviews

Updated February 17, 2018
180 reviews

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3.0
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Ooyala CEO Jonathan Huberman
Jonathan Huberman
19 Ratings

180 Employee Reviews

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Pros
  • Free food in the office, ping pong, chill out zones and snacks and drinks on Friday afternoon (in 21 reviews)

  • Considerate of work life balance, WORK SMART (in 10 reviews)

Cons
  • Few managers hire a lot of people just for the team's headcount to account for their promotion than for the actual needs of the team (in 4 reviews)

  • With new management comes change, and change isn't for everyone (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Operations"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Endless smiles and great coworkers

    Cons

    Very tiring job at the company


  2. Helpful (3)

    "Good company - poor Management (Chennai)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Ooyala full-time

    Pros

    Excellent opportunity
    High learning curve
    Flexible timing
    Great team around the globe

    Cons

    Chennai Management is pathetic
    Salary for same role in and outside Chennai differs by miles

    Advice to Management

    You suck

  3. Helpful (2)

    "Great place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Mountain View, CA
    Former Employee - Recruiting Coordinator in Mountain View, CA
    Recommends
    Neutral Outlook

    I worked at Ooyala (More than 3 years)

    Pros

    Fun, cool, smart people and managers. Hard to get into the company so I knew I was with the best. Was inspired.

    Cons

    Not much training in some parts of the organization.

    Advice to Management

    None.


  4. Helpful (1)

    "Getting there...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ooyala full-time

    Pros

    The company has had recent leadership changes but seems to have a solid team now in place. Great products, good looking plan, many A players.

    Cons

    There are a few employees who probably need to go, who aren't onboard with the vision or leadership and create negative energy.

    Advice to Management

    Many believe, just keep pushing ahead....


  5. Helpful (4)

    "Poor planning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ooyala full-time (More than a year)

    Pros

    Free breakfast, lunch and dinner

    Cons

    Bad planning ALL the time
    Lack of good leaders

    Advice to Management

    Hire good talents who knows the industry and can execute


  6. Helpful (10)

    "Lacking performance BIG TIME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ooyala full-time

    Pros

    Free bagels, lunch & dinner. Free beer. Good people.

    Cons

    No future. All positive reviews that you read on glassdoor are given by HR to attract candidates. For past one year, it is no longer a product based or engineering based organization. Lot of blame game & throwing co-workers under the bus. No sales and renewals are diminishing. All good engineering talents have left the company. Last but not the least & the most pathetic, whenever an employee leaves the organization, the HR team becomes very hostile and act as if they are fairies who never switched companies before.

    Advice to Management

    Sell very high, we have brought stock options.


  7. Helpful (4)

    "Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ooyala full-time

    Pros

    Great benefits. Inspiring environment.

    Cons

    Too much focus on culture and not enough on product.

    Advice to Management

    Make product managers accountable for the release dates they promise.

  8. Helpful (17)

    "Make no mistake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in San Jose, CA
    Former Employee - Engineer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ooyala full-time (More than a year)

    Pros

    Flexible hours which allows time to search for new job. Plenty of parking. Free food to encourage you to work longer.

    Cons

    The company will be sold. The employees are still there only because they have not found another position yet. The new C level regime is grooming the company to look more attractive and ripe to be acquired. Sales team has not hit their numbers in the 2 years that I was there. HR lady is not helpful. Only seek employment at Ooyala if you are desparate. Engineering is outsourced to EPAM. Lots of engineers have left.

    Advice to Management

    sell high


  9. Helpful (18)

    "Whitewashing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SRE in San Jose, CA
    Current Employee - SRE in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ooyala full-time (More than a year)

    Pros

    Free food, capable engineering team and their leaders, unlimited PTO

    Cons

    Broken down system; management is trying to fix, but in the wrong way. New COO with dictatorship style in this day and age, so good talents are leaving across the globe. CEO cannot be seen in any of the offices and claims to be visiting customers, but unfortunately sales are still very poor. Useless products were built and now same engineers are rewarded to fix the products in 100 day effort. Plenty of whitewashing done externally, but internals are all in ruins.

    Advice to Management

    Don't continue to screw up full-time employees by assuming only contractors can do everything.


  10. Helpful (24)

    "A great company that forgot to take care of itself."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ooyala full-time (Less than a year)

    Pros

    - Ooyala has a refreshed executive management team that's hyperfocused on customer satisfaction, completely and entirely. This is actually unlike the previous three executive management teams that were hyperfocused on golf scores and securing personal credentials as viable C Level Corporate Hobiests for their next gigs while the business burned to cinders at their feet.

    - Ooyala offers a fantastic opportunity to work with outsourced IT vendors brought in to shore up gaps created by persistent brain-drain in the wake of poorly throughout and executed layoffs by an inept, insensitive interim management team.

    - Tons of parking at the company's new, smaller yet still seemingly empty headquarters office located within stumbling distance of the San Jose International Airport!

    - A very inclusive environment fostered by sales and marketing quietly cracking inappropriate jokes in the break room or near the bathrooms or wherever they just happen to be standing at the time. Want to know about all to fun stuff the sales and marketing teams team gets up to at trade shows? Don't worry, you'll learn it pretty quickly. The company loves to talk about its sales and marketing teams. (Other teams? Well, aren't you happy the sales bros have such an awesome time on the company's nickle?)

    - Fantastic facilities chosen for cost over comfort. The most lush, sound damped portions of the office have been given over to sales, marketing, and upper management while the rest of the company lives in an unfinished industrial open-office squalor. Don't like working through deafeningly loud grinding, clanking, hammering, and drilling? Wear headphones. Two months after moving into the new San Jose office construction is still a daily, on-going thing.

    - A constant march of new and improved but really downgraded perks for working at the company. Lunches are at least still free and there are way more bananas in the break room that you could ever want. The coffee is bad but there's a Starbucks just a short walk away which is great because the office is such a horrible place to try to get work done.

    Cons

    - Crushing technical debt from years absent of competent supervision, especially in customer satisfaction and engineering. Lacking clear direction or priority whatsoever apart from an obsessive campaign of cost cutting, improvements or innovation to all of the company's platforms were swept out the door as talented engineers left seeking challenges more significant than polishing rapidly tarnishing brass.

    - The great sense of morale the company once had has largely been replaced by a low-level thread of cynicism, especially among technical staff. Successively bad decisions during and following a 14% laying off (that included the entire engineering team responsible for one of the core products), disruptive hyper-focus on cost reduction in favor of customer satisfaction, negligence in allocating resources toward maintaining critical internal infrastructure, and ever growing technical debt have sapped away most of the optimism the company once had.

    -There has been zero visible attempt made to stop the exodus of the company's talent, good employees are jumping ship out of frustration. This has been so persistent it's not uncommon for somebody to ask you--with absolutely no note of irony, humor, or sarcasm--if it's your last day when you walk from one end of the office to the other carrying a small box. More than once a day.

    - Zero technical hiring in the Silicon Valley office if there's actually any direct technical hiring happening at all anywhere within the company. All technical back-fill appears to be funneled to outsource vendors.

    - For individual contributors there are no career paths at Ooyala. With the seeming freeze in hiring there's no expansion to any of the teams with direct hires and thus no opportunity to shift among teams or to move up within either individual contributor or management tracks.

    - Ooyala has lost anything resembling a culture of any kind. People used to hang out around the office on their time off to work on projects because they enjoyed being at the company working with the people at the desk across from them.  Ooyala used to host technical meetups for open source communities and host regular hackathons. In the last nine months this has completely evaporated. There's no longer a sense of value or reward in being connected to the people you work with in any way deeper than the 9-to-5 clock. The company has completely lost it's sense of fun.

    Advice to Management

    To be fair, the current management team isn’t trying to save a ship with a few leaks, they’re trying to save a Florida party boat that'd been run aground, set on fire, raided for it's copper plumbing fixtures, and set on fire again. They've made good motions to salvage customer satisfaction and grow revenue, all the good things. That's come at a cost to the company in that what made Ooyala a unique and exciting place to work is gone.

    Corrections to the crippling choices made over the past couple of years have been agonizing slow in coming, quite possibly too late to save the Ooyala that was. It’s clear that middle management has beep painting an imperfect picture of the company's day-to-day operational health to upper management . That blindness has literally driven awesome technical resources out of the company.

    Fix the transparency issues.


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