Ooyala Reviews | Glassdoor

Ooyala Reviews

Updated August 13, 2018
194 reviews

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2.8
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Ooyala CEO Jonathan Huberman
Jonathan Huberman
31 Ratings

194 Employee Reviews

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Pros
  • "Considerate of work life balance, WORK SMART" (in 12 reviews)

  • "Free food in the office, ping pong, chill out zones and snacks and drinks on Friday afternoon" (in 21 reviews)

Cons
  • "Management is clueless about the industry and HR is only there to terminate employees who know the business and disagree with the new management" (in 7 reviews)

  • "Few managers hire a lot of people just for the team's headcount to account for their promotion than for the actual needs of the team" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Operations"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Endless smiles and great coworkers

    Cons

    Very tiring job at the company


  2. "CSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ooyala full-time (More than a year)

    Pros

    Interesting technology, it a very dynamic and fun landscape. Have the ability to work with smart fun people and companies.

    Cons

    Organization and direction could be better, but understandable when the market you work in is constantly adapting

  3. Helpful (8)

    "Only 2 people really matter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ooyala full-time

    Pros

    Exciting industry to be in
    At least one good product in Flex

    Cons

    Only 2 people really matter at this company - the self important, invisible CEO and his vicious little lap dog COO. If you are reading this and that is not going to be your title then move on - nothing to see here. Seriously - do yourself a favor and keep looking.

    To be fair they took over this company when it was on it's last breath due to complete mismanagement by it's parent company Telstra , it's weak board of directors, and an inexperienced senior management team that were blind to certain people/practices. They have at least managed to stop most of the rot but at the cost of multiple lay offs, complete culture destruction, and the fostering of just a plain nasty management style where everybody feels at risk all of the time and there is no trust.

    For friends i left there i hope there is a future for Ooyala but i for one am very glad that i am no longer part of it. My new company has restored my previously held belief that execs don't have be be arrogant, self centered *****!


  4. Helpful (6)

    "Squandered potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ooyala full-time

    Pros

    - Good location for commuting in South Bay
    - Free daily lunches
    - Free gym facilities

    Cons

    Ooyala had the potential to be a dominant player in video platform market. They had a strong product offering and excellent talent. In the last few years that has been completely squandered away, largely through action and inaction of incompetent senior management.
    Entire engineering talent (both senior and junior) have ran off long ago, along with every competent engineering manager. Technology has stagnated for years.
    Senior management, which has changed multiple times, is not capable of developing any effective business goals and objectives, because of their lack of knowledge of video platform industry as well as incompetence in enterprise software engineering in general. Instead the senior managers decided that they know how do develop software better than engineers and dictate from the top which software technologies should be used in what context. The results have been predictably disastrous.

    Advice to Management

    Transition the company to a department of the parent company and replace CEO with a General Manager who has a lot of experience in video industry. Stop selling crappy products. Stop pushing more money into bad investments. Admit those investments have failed. Focus on catering to needs of the parent company.


  5. Helpful (7)

    "Company for yes men only!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ooyala full-time (More than 3 years)

    Pros

    None they all went away because they are not making $. They can't even reimburse employee expenses timely and will screw you if they can. Sad this use your be an awesome company to work for but the new managers only care to steal ideas and increase their own salaries. They promised raises so people wouldn't leave but they never got them and then fired employees after complaining.

    Cons

    Management is clueless about the industry and HR is only there to terminate employees who know the business and disagree with the new management. They will not help resolve any issues. Many people were let go for not being yes men.

    Advice to Management

    Learn the business and be kind to those who know it before Telstra realizes the money pit you have created with your lack of knowledge.


  6. "Interesting company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ooyala full-time

    Pros

    - Great teammates
    - Exciting challenges
    - Good opportunities

    Cons

    - Challenging bureaucracy
    - Long work hours

    Advice to Management

    - Listen to our user's feedback, and please reduce long meetings.


  7. Helpful (6)

    "Good company - poor Management (Chennai)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Ooyala full-time

    Pros

    Excellent opportunity
    High learning curve
    Flexible timing
    Great team around the globe

    Cons

    Chennai Management is pathetic
    Salary for same role in and outside Chennai differs by miles

    Advice to Management

    You suck

  8. Helpful (13)

    "Very Little Hope Left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ooyala full-time

    Pros

    - Excellent work/life balance
    - Great people that you enjoy working with every day, including a particularly strong legal team with fast response times to client queries
    - Strong health care benefits for individuals + commuter benefits
    - An exciting product, Flex, that could pivot the company away from its OVP and ad product issues
    - Delicious snacks, coffee, and food in regional offices (daily lunches in HQ!)

    Cons

    The company has stumbled over the past 2 years under the leadership of 4 different CEOs. Because of the lack of leadership and direction, the video product has suffered and client retention has plummeted. Purchasing Videoplaza has proven to be an expensive acquisition that was not able to compete against better-known ad tech companies in the US market. Some of the best, longest-lasting employees have fled over the last few months or been mysteriously let go. Every day, employees come into work wondering if their team or product will disappear.

    There is no documentation on how to service clients and no management leading the charge to change this. The last group of middle management that set up any processes was laid off. Therefore, whenever a client-facing employee leaves the company (which is happening in droves these days), all client and product knowledge is lost with that person, leading to further client unhappiness and departures. There are no career paths or new hire training for Ooyala employees. HR (what’s left of that department) has done away with quarterly performance reviews and the quarterly employee recognition awards.

    Advice to Management

    Be transparent. Upper management should hold company-wide updates regularly and start implementing career tracks and bi-annual reviews. Give employees a reason to believe their jobs are safe, that they actually have career growth at Ooyala, and why they should stick with the company during a turbulent time.


  9. Helpful (2)

    "Great place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Mountain View, CA
    Former Employee - Recruiting Coordinator in Mountain View, CA
    Recommends
    Neutral Outlook

    I worked at Ooyala (More than 3 years)

    Pros

    Fun, cool, smart people and managers. Hard to get into the company so I knew I was with the best. Was inspired.

    Cons

    Not much training in some parts of the organization.

    Advice to Management

    None.


  10. Helpful (1)

    "Getting there...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ooyala full-time

    Pros

    The company has had recent leadership changes but seems to have a solid team now in place. Great products, good looking plan, many A players.

    Cons

    There are a few employees who probably need to go, who aren't onboard with the vision or leadership and create negative energy.

    Advice to Management

    Many believe, just keep pushing ahead....


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