OpSec Security Group Reviews | Glassdoor

OpSec Security Group Reviews

Updated July 10, 2017
25 reviews

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1.9
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OpSec Security Group CEO Richard Cremona
Richard Cremona
3 Ratings

25 Employee Reviews

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  1. Helpful (1)

    "Feed Back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pennsylvania in Lancaster, PA
    Former Employee - Pennsylvania in Lancaster, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fair Benefits for all employees

    Cons

    Politics runs rampant throughout the company

    Advice to Management

    Promote secession plan from within


  2. Helpful (5)

    "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Robbinsville, NJ
    Former Employee - Customer Service in Robbinsville, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at OpSec Security Group full-time (More than 8 years)

    Pros

    Good solid products. Good customers.

    Cons

    No employee loyalty. Management not truthful to empoyees.

  3. Helpful (7)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at OpSec Security Group full-time

    Pros

    location-downtown boston, very convenient especially when living around the city

    Cons

    disengaged and unhappy employees
    poor leadership
    no engagement
    product offering not great

    Advice to Management

    need to focus on creating a better working environment for employees


  4. Helpful (3)

    "Poor Communication/Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpSec Security Group full-time

    Pros

    Boston location in the city

    Cons

    I worked at OpSec in Boston. Nothing special here with this company. Management isn't transparent with their employees. Company hides information. Leadership team, managers, and HR aren't too helpful. You're stuck with figuring stuff out on your own. Communication and expectations are poor.

    Advice to Management

    Get new management


  5. "Engineering Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Technician in Hamilton, NJ
    Former Employee - Engineering Technician in Hamilton, NJ

    I worked at OpSec Security Group full-time (More than 10 years)

    Pros

    Utilized my various skill sets until the operations transfer was complete

    Cons

    When Opsec purchased my job site in 2012, my responsibilities did not change but it was known that ultimately they would be transferring operations to their pre-existing location


  6. Helpful (1)

    "Opsec Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Boston, MA
    Former Employee - Data Analyst in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company is full of some really smart and talented people, specifically in the brand protection division. The leadership is very committed to the employees success and works hard to achieve both unit and individual success. A pleasure to work with and learn from the members of the brand protection team.

    Cons

    The direction of the company as a whole seems to shift with the wind. Divisions within the company can be very focused but the overall vision of the company lacks clear direction from an everyday employees point of view.

    Advice to Management

    Broaden the understanding of company plans and vision for product development, placement and future. The divisons within the company often times seem segregated.


  7. Helpful (1)

    "Opsec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    New Management and Vision looks promising

    Cons

    Lack of accountability. Swim on your own

  8. Helpful (1)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None that I can really think of right now!

    Cons

    lots to many to mention

    Advice to Management

    listen to the people they know what they are talking about


  9. Helpful (5)

    "Very dysfunctional and poorly managed company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office in Lancaster, PA
    Current Employee - Office in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpSec Security Group full-time (Less than a year)

    Pros

    There are no "Pros" to working at OpSec Security. I only wish I had heeded the negative reviews of OpSec Security before I had accepted a position at their Lancaster PA location. I had thought the negative reviews were simply disgruntled employees at the Robbinsville, NJ location, which is being closed down and operations moved to Lancaster, PA. However, I quickly learned, although too late, all of the negative reviews of OpSec Security (Lancaster) are absolutely correct.

    Cons

    OpSec Security is the most unprofessional, dysfunctional, chaotic and poorly managed company I have ever worked for. Management positions are filled with persons who lack the required skill set, knowledge and leadership abilities to be in a management role. Many management positions are filled by older employees who were given a management role simply due to seniority with the company, not based on knowledge and leadership.

    As others have reviewed, management at OpSec Security rules by fear and intimidation, often compiling extensive lists about other employees and mistakes they might have made, doing so in hopes to get the employee fired. Do not expect to ever receive any recognition for hard work and dedication given to the company. There are many production and office employees that are working long hours trying to make the disastrous "Freedom Road Project" work, however clueless people in management have made poor decisions, have not provided the proper equipment or training to employees, which has caused them to fail or make mistakes. Management will not take the blame, however they put all the blame on the employees and list all the failures and mistakes of the employee (the lists to get them fired). Do not expect to be treated professionally or with any respect by management, as they will only bark orders and commands at employees and publicly humiliate them for any mistakes. Regardless of your degree, certificates, and years of experience, management will often disagree with suggestions and ideas from employees, telling them "I think you are wrong" and "we have always done it this way".

    As one reviewer stated "If you are not accepted by the right "group" you might as well just leave." That statement is 100% correct. The office is full of cliques who "suck up" to management and are always looking to set up another employee and stab them in the back. Fighting and finger pointing is rampant, not only between different departments, but also with in departments.

    OpSec Security will most likely lose their two biggest and most profitable customers, the Visa and MasterCard business that was done in the Robbinsville location. The outlook for the company does not look very promising.

    Unless you are desperate for a job (job, as you will never have a career at OpSec), heed the warnings and never accept a position at OpSec Security. I wish I had heeded the negative warnings and never accepted a position with OpSec Security.

    Advice to Management

    OpSec Security is owned by a United Kingdom company, so my advice to the parent company in the U.K., quickly hire real managers with leadership and knowledge, otherwise you will continue to see all of the good employees leaving OpSec Security in Lancaster.

    My advice to current employees (production and office), organize and then everyone just walk off the job. OpSec Security needs a wakeup call that people should never be treated in the demeaning and harassing manner they are now.

    OpSec Security Group Response

    Aug 10, 2015 – HR DIRECTOR

    OpSec welcomes, and takes seriously, all employee input (both positive and negative). We strive to create an open, honest, safe, rewarding, and clean working environment. We offer competitive wages... More


  10. Helpful (4)

    "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at OpSec Security Group full-time

    Pros

    Interesting products and services. Lots of opportunities for improvements. A lot of hardworking people putting in long, long hours. Telecommuting from home office is supported.

    Cons

    Not enough process to be efficient and then in areas way too much for a 450 person company. Not enough people for the breadth of products the company has. Need to staff-up or trim the least profitable products and customers. HR is a non-entity that hardly services the employees. Tiny raises every few years wont be enough to retain the best employees. Average benefits.

    Advice to Management

    Hold people accountable and get rid of the underperformers.. Pay people at market rate. Employees are willing to go the extra mile, if its going to be recognized, but will only wait for so long. The employee survey done in 2014 has a lot of good obvious answers. Follow them.


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