OpenTable Employee Reviews about "great people"

Updated Oct 20, 2020

To filter reviews, or .
3.9
71%
Recommend to a Friend
36%
Approve of CEO
OpenTable CEO Debby Soo
Debby Soo
5 Ratings
Pros
  • "Compensation is one of highest in Los Angeles area, work life balance amazing, technology is state of the art(in 49 reviews)

  • "Good Food Great People Just great(in 20 reviews)

Cons
  • "should spend more time addressing technical debt (though really most tech companies needs to do this)(in 11 reviews)

  • "Ever since OT merged with Kayak things went downhill(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "great people"

Return to all Reviews
  1. "Great job, good people."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenTable full-time for more than a year

    Pros

    Good Food Great People Just great!

    Cons

    None it is very Great indeed

    Continue reading
  2. Helpful (4)

    ""It's all abut the CULTure!""

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OpenTable full-time for more than a year

    Pros

    There's some great people working here. People who genuinely want to see you excel and grow professionally. Unfortunately, they're not the ones making the decisions.

    Cons

    The hourly rate is garbage for how much they expect you to do. Expect back to back calls for days before and after any holiday... which you will be working. Holidays are paid but if you're scheduled to work.. you'll be working. Their entire "review/raise" system is built to keep you at the lowest possible pay rate. They will tell you all through training "You'll never get a sup call! Everyone is nice to you!" Complete nonsense. Every call is either a customer angry about their rewards points or some restaurant angry about the software. Good luck. Also, good luck moving up.. if you're not in the right "friend group" you're not going anywhere. It's not like it matters anyway, the restaurant industry is in the toilet right now, they won't be hiring any time soon.

    Continue reading

  3. Helpful (5)

    "Complacent management in the way of progress"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at OpenTable full-time for less than a year

    Pros

    Work life balance, great people

    Cons

    Limited or zero career growth, difficult to make progress on goals due to lack of leadership, clustering around problems and indecisiveness can be frustrating, personal relationships dominate the culture

    Continue reading
  4. "Positive Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenTable full-time for more than a year

    Pros

    Great people and teams all around

    Cons

    None that I can think of

    Continue reading
  5. Helpful (8)

    "Not what it used to be"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenTable full-time

    Pros

    *It’s a fun industry to learn and be a part of. *Free snacks and drinks. *Remote offices seem to be doing well. *There are some great people that still work at OpenTable.

    Cons

    Here’s the truth. OpenTable is a 20 y/o company with not much going on. Do your research, you’ll see most of the reviews say very similar things. *Departments don't work well together. While there are only a handful of company objectives, teams seems to still have their own agenda and are not aligned. *It gets boring and redundant. You’re given specific things to work on and that’s all you do. It’s not scrappy, things do not move quickly. *There used to be fun happy hours and company events. These no longer exist. *Really bad leadership. There is a lack of creativity, inspiration, and empathy from leaders. This could be because they are not getting clear direction themselves, but this is a problem. *Limited growth (unless you’re really good at playing the political game) and few opportunities to learn new skills. *It’s very political. Whatever Kayak wants, Kayak gets. The OpenTable leaders will bend over backwards to make sure it happens. *Lack of excitement. Ever since the Kayak integration, there has been a big drop in morale. It’s been almost a year now, and the morale is still very low. *There is no OpenTable CEO currently. There are two OpenTable leaders who both report into the Kayak CEO. This could explain why Kayak is so highly favored and why many employees at OpenTable are in the dark.

  6. Helpful (15)

    "not what it used to be"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Approves of CEO

    I worked at OpenTable full-time for more than 5 years

    Pros

    still many great people there, but many of the original greats are long gone

    Cons

    stuck. stale. not innovative enough. too corporate now with the merging of booking holdings and kayak. The glory days are over. Saturated market with high pricing and lots of competition and not nimble enough to make changes necessary to be competitive. The amazing cultural vibe is not nearly as strong as it once was.

    Continue reading
  7. "SWE Intern"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Anonymous Intern 
    Recommends
    Approves of CEO

    I worked at OpenTable

    Pros

    Great people Work life balance A lot of freedom to do interesting projects

    Cons

    No free lunch Sometimes not enough hands in the company

  8. "Fun product and fun teams"

    4.0
     
    Approves of CEO

    I worked at OpenTable

    Pros

    Great people, great culture and fun cross-functional team interactions and outings.

    Cons

    There's a bit of turnover, which could just be a given because of the hot SF job market.

  9. "Fun company!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time for more than 3 years

    Pros

    Good culture and great people.

    Cons

    Company is going through a lot of changes right now. Sometimes things feel disorganized.

    Continue reading

    OpenTable Response

    August 23, 2015People & Culture

    Thanks for leaving us a review. Our culture is one of the things we value most about our company so this is great to hear! We appreciate your advice to management and are working to create better cross-functional communication with departments.

  10. "Passionate about food? Love building relationships?"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at OpenTable full-time for more than 10 years

    Pros

    Come join our team! I've been an employee for over 10+ years now, and I've yet to have a dull moment at work. Even as a remote employee the communication level has been on par as to if I was work in corporate. We have a great culture, with a team dedicated from top-down in leading with innovation in internal and external products, employee development, and ideas sharing. Every year we have many social events that bring employees together from around the world were we learn, share, suggest on new ways to advance our organization into the future. Oh and we have lots of fun while doing so. On a daily basis I get to meet new restaurant people, and I think they are the glue to our economy and are probably the hardest working people in any industry. Come and be a part in a company that has great technology, great people and great food for an ultimate well rounded employee experience.

    Cons

    Career advancement for a remote employee could be quicker

Viewing 1 - 10 of 20 English Reviews