OpenText Reviews in Chicago, IL | Glassdoor

OpenText Chicago Reviews

5 reviews

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Chicago, IL Area

2.1
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
4 Ratings

5 Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 110 reviews)

  • Work from home option as and when needed (in 23 reviews)

Cons
More Pros and Cons

  1. Helpful (12)

    "OpenText to be next Blackberry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Chicago, IL
    Current Employee - Customer Success Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText (More than 10 years)

    Pros

    Good people, OT takes care of employees and works with you if you have issues and they are flexible.

    Cons

    Empire building especially in Waterloo office. Nepotism and cronyism is rampant. There are a lot of folks in Director positions that do not have the experience.

    Advice to Management

    Hire qualified people, not simply people in Waterloo that are inexperienced. If OpenText does not start improving they will go the way of Blackberry.


  2. Helpful (11)

    "Ask pointed questions in interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    OK benefits, and good vacation/time off. Some good products and people.

    Cons

    Has gone from a company that values employees to a bring in the next group culture. A jumble of overlapping technologies and responsibilities. If you aren't field sales, you don't matter.

    Advice to Management

    Get the company and technology back to where it is relevant, current, and not so dependent on SAP to carry it. Have you heard of marketing your products?


  3. Helpful (5)

    "Organized Chaos with Interesting People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 8 years)

    Pros

    Working from is great but that means lots of travel. The work changes often so there are constant new challenges; you never get comfortable and feel you can stay there. That can be either bad or good depending on your personality. Get to work with some really great people across the globe. Most colleagues are smart, competent, fun and engaged. Most everyone has a entrepreneurial attitude.

    Cons

    Never comfortable with employment status. Too many other companies purchased causes duplication of roles. Lack of quality communication causes uneasiness.

    Advice to Management

    Work on better communication and provide stability in the workplace.


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  5. Helpful (19)

    "Awful company to be a sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Chicago, IL
    Current Employee - Regional Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Sorry I cannot think of any.

    Cons

    Terrible leadership, zero focus on product innovation or integrating all the legacy products in the stack via acquisition, and the EIM thing is not a vision but a pipe dream that is totally divorced from the reality of the company's product portfolio. Halfway through this fiscal year, over 2/3 of the sales reps had sold less than $100K in total revenue and less than 10 reps were on pace to make quota. Yet somehow, the company keeps reporting earnings growth. Virtually every rep in the entire company is currently interviewing elsewhere.

    Advice to Management

    Please explain how the company continues to report record earnings while over 90% of the sales force is under quota.


  6. Helpful (2)

    "Who will save us ?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Chicago, IL
    Current Employee - Product Manager in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Laid back work environment, freedom to learn.

    Cons

    limited resources to actually perform / achieve any goals. Always seem to hit the wall early in projects. Never seem to quite get it done.

    Advice to Management

    Focus focus focus.


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