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OpenText Engineer Reviews

Updated January 16, 2018
126 reviews

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Engineer

3.3
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
80 Ratings

Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 144 reviews)

  • Very flexible with Dress Code and work from home policies; (in 38 reviews)

Cons
  • Work/ life balance can be challenging (in 26 reviews)

  • Senior management rarely listen to criticism or implement real change to ongoing problems (in 33 reviews)

More Pros and Cons

  1. "Software QA Testing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Quality Assurance Engineer in Sunnyvale, CA
    Former Employee - Software Quality Assurance Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OpenText (More than 3 years)

    Pros

    I think it's an overall a good company to work for, provide many training courses, benefits for employees.

    Cons

    Didn't understand enough about company structure

    Advice to Management

    Communication


  2. Helpful (9)

    "not sure what this company's overall goals are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    decent office space - generous coffee selection -

    Cons

    lack of communication - real communication - they are great at presenting feel good stories - but forget about getting guidance and goals for the company. Seems like the acquisitions are buy it and forget it after thought. You know like all those trinkets you pick up at the local swap meet or flea market. never to be seen again. I believe Forbes said - slow death of 1000 cuts.

    Advice to Management

    when you have an acquisition, have a plan and communicate it to the people you are on boarding. Without it there is no hope for a good future.

  3. Helpful (2)

    "Great... for a lumbering giant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Scottsdale, AZ
    Former Employee - Software Engineer in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 8 years)

    Pros

    Relatively nice company to work for, generous time-off policy

    Cons

    Hostile work atmosphere allowed, a large giant that can move slowly

    Advice to Management

    It's not just about how talented someone is


  4. "Software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Mateo, CA
    Current Employee - Software Engineer in San Mateo, CA
    Approves of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    Stress free workload.
    Good mentors and great cross-functional collaboration scope.

    Cons

    Does not sponsor work visa.
    No free food :P.


  5. Helpful (18)

    "Directionless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant Engineer in Pleasanton, CA
    Former Employee - Consultant Engineer in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    None that I can think of

    Cons

    The management is directionless. The only goal is to increase yearly revenue to a number. That is done through acquisitions.
    No R&D whatsoever to speak off. Management wants to milk the legacy products that come through acquisitions.
    No value for employees. Regular layoffs.
    No one has any powers other than the CEO. Even a $300 expense has to be approves by EVP.

    Advice to Management

    Start the innovation engine. You have very good good products that would yield a lot of value in the long run. Only if you invest.


  6. Helpful (9)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Austin, TX
    Former Employee - Senior Network Engineer in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Some good people work here. Good access to a lot of technology. Company makes money.

    Cons

    Upper middle and senior management are poor at efficient operations. No stock options or bonus structure for peons and first line management. Compensation and benefits are sub-par. Little training and development.

    Advice to Management

    Improve your compensation and benefits to be competitive to attract top talent. Then further develop it.


  7. Helpful (11)

    "Not the worst company, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    A respect for work-life balance.

    That's probably it. Chances are if you're talented and working here it's because you're part of an acquisition and just tolerating the company to see how bad it gets over time. Hint: it gets pretty bad if you worked at a company you loved.

    Cons

    No innovation here. The company only makes moves in two ways: growth by acquisition and appeasing the whale customers. Even acquisitions are just the company aping bigger, more leading edge companies. There is no visionary here. No one at the top has any informed vision of the future of enterprise information management software. That fact is made painfully evident since the company is so staunchly top-down driven.

    Ideas have no upward mobility. If you have an idea for a new product/service/offering, be ready to spend your time and resources outside of work to work on it and build any proof-of-concepts. Even then, getting someone with the ability to recognize value and the courage to take a risk is nearly impossible.

    You may have respectable pay at the point in time your company is acquired, but that means you won't see a raise for years.

    I think there's one person staffing all of IT. File a ticket, and maybe you'll get a response in a month or two if you're lucky (I've waited over 6 months for a first non-automated response to a ticket).

    Once acquired, you'll see many roles that will never be filled in your office again because they can outsource 3 jobs overseas for the price of 1 here. Yes, that's even at their already low pay. And they are getting what they pay for both here and overseas.

    Advice to Management

    You have oil under your feet and you're letting it slip. Your pay rates aren't exactly bringing in any new talent, and you in no way enable the talented people working on the products you acquire to direct any technological growth.

    Empower your technical employees to be problem finders rather than just problem solving code monkeys. Foster innovation. Encourage a top-down approach where you don't just solicit ideas, but also enable their generation.

  8. Helpful (4)

    "Nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performance Engineer in Pleasanton, CA
    Current Employee - Performance Engineer in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    Nice people to work with

    Cons

    Need a better on-boarding system


  9. Helpful (32)

    "Managers in Gaithersburg MD office are racist and have no Idea how to function"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Executive (Sales Engineer) in Gaithersburg, MD
    Former Employee - Inside Sales Account Executive (Sales Engineer) in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time

    Pros

    you only work in that hell hole for 8 hours

    Cons

    The most unprofessional group of wannabee sales reps and managers in the business. the redneck managers have no human capital trainaing and it shows. Most current employees are children if past employees with no real world experience. Mark the CEO will burn that wole organization to the ground in 2 years max....best places to work?? hahaa that was comical. OpenText is the best place to put in your 2 week notice.

    Advice to Management

    good luck finding jobs in this competitive market trying to pass of GXS legacy products as if it was OpenText. Working at one firm for 25 years because daddy got you the job wont last for ever so revamp your resumes and good luck.


  10. Helpful (4)

    "Not bad - big company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Sales Engineer in New York, NY
    Former Employee - Pre-Sales Engineer in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 5 years)

    Pros

    Pays well, pre-sales engineers can make 200k pretty easily.

    Cons

    Tons of red tape, normally associated with large companies.

    Advice to Management

    Your systems for retaining people when their particular job ends could be tuned a bit, you do lose a couple of good people now and then. Also - not much incentives for top-performing flight risks to stick around.