OpenText Manager Reviews | Glassdoor

OpenText Manager Reviews

Updated November 30, 2017
69 reviews

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Manager

3.1
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
39 Ratings

Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 140 reviews)

  • Very flexible with Dress Code and work from home policies; (in 38 reviews)

Cons
  • Work/ life balance can be challenging (in 26 reviews)

  • Senior management rarely listen to criticism or implement real change to ongoing problems (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Mateo, CA
    Current Employee - Project Manager in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Supportive management
    Awesome coworkers
    Collaborative environment
    Leading technology
    Ongoing investment in technology

    Cons

    Work/ life balance can be challenging
    The typical internal IT challenges associated with a large company
    Clients are often not prepared to initiate work on projects. Shortcuts in sales process can lead to misalignment of customer expectations.

    Advice to Management

    Investment in pre-sales consulting process will help tee up more successful implementation projects and help build greater customer satisfaction.


  2. Helpful (1)

    "Regional SLED Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional SLED/PubSec Sales Manager in Chicago, IL
    Former Employee - Regional SLED/PubSec Sales Manager in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than 3 years)

    Pros

    Broad tech product portfolio

    Cons

    Growth through acquisition focused on 'milking' maintenance revenue from expiring product portfolio.

    Advice to Management

    More focus

  3. Helpful (8)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 5 years)

    Pros

    Work from home, technology, holiday schedule

    Cons

    Autocratic, low employee engagement, employees treated like chattel

    Advice to Management

    Listen to employees and let them know you considered their ideas.


  4. "Sr. Product Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Marketing Manager in Remote, OR
    Current Employee - Senior Product Marketing Manager in Remote, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    The company is experiencing high growth - it's an exciting time.

    Cons

    High volume acquisitions creates high turn over of good people and silo'd internal infrastructure


  5. Helpful (4)

    "Acquired Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Open Text is becoming the leader in Enterprise Information and Content Management through acquisition. With the acquisition of EMC Enterprise Content Division (ECD) they now have a broad portfolio to offer to customers.

    Cons

    Management seems more focused on the customer base which is acquired with each acquisition, than on the staff that is brought over with the acquisition. People are what makes a company a success and need to be a higher priority.

    Advice to Management

    Don't talk down to the staff you acquired. Many of the folks in companies being acquired are as capable as you are and as knowledgeable in how to do something, we just need to understand how Open Text does it.


  6. Helpful (12)

    "Run don't walk!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Alpharetta, GA
    Former Employee - Manager in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Working Remotely and Beautiful office space!

    Cons

    Everything else plus management is not mature!

    Advice to Management

    Stop buying companies and make sure the companies that were already bought come together!


  7. Helpful (2)

    "OpenText SC Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting Solutions Manager in San Diego, CA
    Current Employee - Consulting Solutions Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than 5 years)

    Pros

    Great rewards programs and spiffs, decent salary.

    Cons

    A ton of systems and policies and make progress slow and a painful churn.

    Advice to Management

    Clean up processes. Risk management is one thing, but employees are not risk alone.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 8 years)

    Pros

    Corporate direction Future growth and career options

    Cons

    Lack of technical training for sales,

    Advice to Management

    Keep up the good work


  9. Helpful (11)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Gaithersburg, MD
    Former Employee - Project Manager in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Good people, generous leave, competitive pay.

    Cons

    Acquisition strategy changes focus constantly as new products must be integrated immediately so that they can be sold. Every acquisition results in hiring freeze and subsequent layoffs across the entire company no matter what level and/or years of service.

    Advice to Management

    Give employees a sense that the company is loyal to them and are not just a number that will be randomly let go in the regular acquisition layoffs.


  10. Helpful (14)

    "Who moved my cheese?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    Well, if you look to work for software company that is run like a bank and innovation is synonymous with a patchwork of technologies way past its prime, be my guest.

    Cons

    Everyone who's working there and at least has got some brain cells left should read the book "Who moved my cheese?" I am sure you are smart and will soon enough find out, that all the good cheese is gone and what's left behind, well you know what it is. Anyway you do not need to stay there, no one will show you gratitude if you do. So move on and enjoy the taste of new Cheese!

    Spend $12 on the book, read it and look around you and then make a smart decision or pay a multiple of that for the professional help of a psychiatrist.

    Advice to Management

    There's a saying, that you can't teach an old dog new tricks. Well, this company has grown into this old dog plagued by a bunch of fleas managing this company.