OpenText Manager Reviews | Glassdoor

OpenText Manager Reviews

Updated February 26, 2017
53 reviews

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Manager

2.7
Star Star Star Star Star
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
30 Ratings

Employee Reviews

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Pros
  • Nice place to work,work life balance (in 105 reviews)

  • Work environment was great with a very modern design (in 50 reviews)

Cons
More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 8 years)

    Pros

    Corporate direction Future growth and career options

    Cons

    Lack of technical training for sales,

    Advice to Management

    Keep up the good work


  2. Helpful (2)

    "Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Gaithersburg, MD
    Former Employee - Project Manager in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Good people, generous leave, competitive pay.

    Cons

    Acquisition strategy changes focus constantly as new products must be integrated immediately so that they can be sold. Every acquisition results in hiring freeze and subsequent layoffs across the entire company no matter what level and/or years of service.

    Advice to Management

    Give employees a sense that the company is loyal to them and are not just a number that will be randomly let go in the regular acquisition layoffs.


  3. Helpful (3)

    "Who moved my cheese?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    Well, if you look to work for software company that is run like a bank and innovation is synonymous with a patchwork of technologies way past its prime, be my guest.

    Cons

    Everyone who's working there and at least has got some brain cells left should read the book "Who moved my cheese?" I am sure you are smart and will soon enough find out, that all the good cheese is gone and what's left behind, well you know what it is. Anyway you do not need to stay there, no one will show you gratitude if you do. So move on and enjoy the taste of new Cheese!

    Spend $12 on the book, read it and look around you and then make a smart decision or pay a multiple of that for the professional help of a psychiatrist.

    Advice to Management

    There's a saying, that you can't teach an old dog new tricks. Well, this company has grown into this old dog plagued by a bunch of fleas managing this company.


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  5. Helpful (16)

    "Tired of the Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    Do your job, and for the most part, management won't bother you

    Cons

    Politics - I'm really tired of management saying one thing in public during town hall and all-hands meetings, then behind closed doors the opposite. Don't preach thinking outside the box, helping sales, and going beyond your role if you are only going to shoot down every idea or slap someone on the wrist when try to go above and beyond to generate revenue.
    Compensation - No Bonus structure and pitifully small raise pool. If you are in a delivery role, don't expect to be rewarded for hard work. They instituted a program to acknowledge other employees, but management is scared to use it in fear they will be seen as spending too much money and breaking budgets. Make sure you ask for larger salary up front.

    Advice to Management

    Reduce middle management headcount and instill a culture where upper managers are not scared for their own job security any time they send an email. Too many upper managers are involved in day to day ops so they appear busy instead of running the organization properly.


  6. Helpful (2)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    No opinion of CEO

    Pros

    Interesting projects to work on

    Cons

    Not enough money or people to actually complete the projects

    Advice to Management

    Prioritize


  7. Helpful (21)

    "Campaign Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campaign Manager in Richmond, VA
    Former Employee - Campaign Manager in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Creative opportunities
    Highly skilled, very competent so-workers
    Excellent products

    Cons

    Because they grow by acquisition, OpenText isn't a stable environment. They are constantly in flux of forcing a new workforce into their fold. They also have a tendency to layoff people in leadership positions with the "holding company" and replace them with people from the acquired company. In my opinion, this is a destabilizing behavior.

    Advice to Management

    A company's CEO should not be involved in daily marketing operations and other tactical matters, especially when he has a limited understanding of the marketing sciences. In my opinion, this CEO and Chief Technology Officer, Mark Barrenechea is a chronic micro-manager who disrupts teams of people on a whim which I not only experienced but about which even members of his executive management team complained. OpenText has a great products but everyone shouldn't be required to change course every time Mark has a new good idea.


  8. Helpful (11)

    "Avoid if Possible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Ellicott City, MD
    Former Employee - Product Manager in Ellicott City, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Intelligent People who are really awesome to be around both in and out office. Cross-department collaboration is relatively flat.

    Cons

    Company literally grows through acquisitions, which means lay-offs, significant time spent on determining product parity, mindless painful eye-stabbing processes to get anything done, and constant fires from leadership that require all hands on deck for initiatives that never take off the ground. Working for a company that was acquired by OT, a lot of empty/broken promises made by leadership, benefits that were reduced and/or redacted once acquired, and loss of vacation days. A cost-cutting environment means the potential for lay-offs on any given day, so don't bank on any job security here.

    Advice to Management

    If you're going to have your employees run through fire-drills to create minimum viable products to address new markets, actually take the work and do something with it. Don't let people feel like their efforts and work are pointless. Think twice before pulling the trigger on making people burn countless hours for a task.


  9. Helpful (12)

    "Nice Body No Soul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product/Project Manager in Northville, MI
    Current Employee - Product/Project Manager in Northville, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Flexible for work hours, virtual positions, hands off, result oriented atmosphere.

    Cons

    no appraisals, bad salary, run by investors, disconnected culture, bad middle management, frequent layoffs.

    Advice to Management

    Keep an eye on whats going on across the company and not just HQ. Layoffs are mark of your failure and not the employee.


  10. Helpful (11)

    "OpenText to be next Blackberry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Chicago, IL
    Current Employee - Customer Success Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText (More than 10 years)

    Pros

    Good people, OT takes care of employees and works with you if you have issues and they are flexible.

    Cons

    Empire building especially in Waterloo office. Nepotism and cronyism is rampant. There are a lot of folks in Director positions that do not have the experience.

    Advice to Management

    Hire qualified people, not simply people in Waterloo that are inexperienced. If OpenText does not start improving they will go the way of Blackberry.


  11. Helpful (20)

    "You could be gone at any time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 5 years)

    Pros

    Some excellent people in pockets of the company.

    Cons

    Acquisition after acquisition after acquisition which means layoffs after layoffs after layoffs. The acquisitions mean that the company owns lots of software but seems like it struggles to actually develop anything itself. Profitable company but often little job stability.

    Advice to Management

    Give people a true opportunity to shine.