OpenText Manager Reviews | Glassdoor

OpenText Manager Reviews

Updated April 11, 2017
54 reviews

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Manager

2.7
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
30 Ratings

Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 110 reviews)

  • Work from home option as and when needed (in 23 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "OpenText SC Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting Solutions Manager in San Diego, CA
    Current Employee - Consulting Solutions Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than 5 years)

    Pros

    Great rewards programs and spiffs, decent salary.

    Cons

    A ton of systems and policies and make progress slow and a painful churn.

    Advice to Management

    Clean up processes. Risk management is one thing, but employees are not risk alone.


  2. Helpful (10)

    "Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Gaithersburg, MD
    Former Employee - Project Manager in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Good people, generous leave, competitive pay.

    Cons

    Acquisition strategy changes focus constantly as new products must be integrated immediately so that they can be sold. Every acquisition results in hiring freeze and subsequent layoffs across the entire company no matter what level and/or years of service.

    Advice to Management

    Give employees a sense that the company is loyal to them and are not just a number that will be randomly let go in the regular acquisition layoffs.


  3. Helpful (9)

    "Who moved my cheese?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    Well, if you look to work for software company that is run like a bank and innovation is synonymous with a patchwork of technologies way past its prime, be my guest.

    Cons

    Everyone who's working there and at least has got some brain cells left should read the book "Who moved my cheese?" I am sure you are smart and will soon enough find out, that all the good cheese is gone and what's left behind, well you know what it is. Anyway you do not need to stay there, no one will show you gratitude if you do. So move on and enjoy the taste of new Cheese!

    Spend $12 on the book, read it and look around you and then make a smart decision or pay a multiple of that for the professional help of a psychiatrist.

    Advice to Management

    There's a saying, that you can't teach an old dog new tricks. Well, this company has grown into this old dog plagued by a bunch of fleas managing this company.


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  5. Helpful (22)

    "Campaign Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campaign Manager in Richmond, VA
    Former Employee - Campaign Manager in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Creative opportunities
    Highly skilled, very competent so-workers
    Excellent products

    Cons

    Because they grow by acquisition, OpenText isn't a stable environment. They are constantly in flux of forcing a new workforce into their fold. They also have a tendency to layoff people in leadership positions with the "holding company" and replace them with people from the acquired company. In my opinion, this is a destabilizing behavior.

    Advice to Management

    A company's CEO should not be involved in daily marketing operations and other tactical matters, especially when he has a limited understanding of the marketing sciences. In my opinion, this CEO and Chief Technology Officer, Mark Barrenechea is a chronic micro-manager who disrupts teams of people on a whim which I not only experienced but about which even members of his executive management team complained. OpenText has a great products but everyone shouldn't be required to change course every time Mark has a new good idea.


  6. Helpful (11)

    "Avoid if Possible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Ellicott City, MD
    Former Employee - Product Manager in Ellicott City, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Intelligent People who are really awesome to be around both in and out office. Cross-department collaboration is relatively flat.

    Cons

    Company literally grows through acquisitions, which means lay-offs, significant time spent on determining product parity, mindless painful eye-stabbing processes to get anything done, and constant fires from leadership that require all hands on deck for initiatives that never take off the ground. Working for a company that was acquired by OT, a lot of empty/broken promises made by leadership, benefits that were reduced and/or redacted once acquired, and loss of vacation days. A cost-cutting environment means the potential for lay-offs on any given day, so don't bank on any job security here.

    Advice to Management

    If you're going to have your employees run through fire-drills to create minimum viable products to address new markets, actually take the work and do something with it. Don't let people feel like their efforts and work are pointless. Think twice before pulling the trigger on making people burn countless hours for a task.


  7. Helpful (12)

    "Nice Body No Soul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product/Project Manager in Northville, MI
    Current Employee - Product/Project Manager in Northville, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Flexible for work hours, virtual positions, hands off, result oriented atmosphere.

    Cons

    no appraisals, bad salary, run by investors, disconnected culture, bad middle management, frequent layoffs.

    Advice to Management

    Keep an eye on whats going on across the company and not just HQ. Layoffs are mark of your failure and not the employee.


  8. Helpful (12)

    "OpenText to be next Blackberry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Chicago, IL
    Current Employee - Customer Success Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText (More than 10 years)

    Pros

    Good people, OT takes care of employees and works with you if you have issues and they are flexible.

    Cons

    Empire building especially in Waterloo office. Nepotism and cronyism is rampant. There are a lot of folks in Director positions that do not have the experience.

    Advice to Management

    Hire qualified people, not simply people in Waterloo that are inexperienced. If OpenText does not start improving they will go the way of Blackberry.


  9. Helpful (21)

    "You could be gone at any time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 5 years)

    Pros

    Some excellent people in pockets of the company.

    Cons

    Acquisition after acquisition after acquisition which means layoffs after layoffs after layoffs. The acquisitions mean that the company owns lots of software but seems like it struggles to actually develop anything itself. Profitable company but often little job stability.

    Advice to Management

    Give people a true opportunity to shine.


  10. "essentially positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Boston, MA
    Former Employee - Project Manager in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    lots of new technology via acquisitions

    Cons

    too big and anonymous teams

    Advice to Management

    need more rank and file communications from senior mgmt


  11. Helpful (19)

    "Awful company to be a sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Chicago, IL
    Current Employee - Regional Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Sorry I cannot think of any.

    Cons

    Terrible leadership, zero focus on product innovation or integrating all the legacy products in the stack via acquisition, and the EIM thing is not a vision but a pipe dream that is totally divorced from the reality of the company's product portfolio. Halfway through this fiscal year, over 2/3 of the sales reps had sold less than $100K in total revenue and less than 10 reps were on pace to make quota. Yet somehow, the company keeps reporting earnings growth. Virtually every rep in the entire company is currently interviewing elsewhere.

    Advice to Management

    Please explain how the company continues to report record earnings while over 90% of the sales force is under quota.