OpenText Reviews in New York City, NY | Glassdoor

OpenText New York City Reviews

Updated October 18, 2016
15 reviews

Filter

Filter

New York City, NY Area

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
10 Ratings

15 Employee Reviews

Sort: Popular Rating Date

Pros
  • Nice place to work,work life balance (in 105 reviews)

  • Work environment was great with a very modern design (in 50 reviews)

Cons
More Pros and Cons

  1. Helpful (48)

    "Sick company, worst CEO on the planet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Management in New York, NY
    Former Employee - Sales Management in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 3 years)

    Pros

    Many good quality people in the trenches. They tolerate and or ignore the CEO's micro management and ego. It is survival of the fittest. If you suck up you could survive, but have fun trying to sleep at night.

    Cons

    CEO and his team of first line managers. A sick man professionally and personally. He has no personal life and it is noticed by the employees. Has the Canadians thinking he is one of them.... Pure joke. Has a board of Directors who are clueless puppets that the CEO sucks up to, so he can manipulate. Most of the CEO's direct reports cannot personally tolerate him, but they do so to keep a job. In 3 years this company has flushed all but one of the executive leaders, including 3 SVP's of HR, 2 sales leaders and others. Many people from the CEO's Oracle background laugh that he is now a CEO. A pure tech head, clueless of real innovative business and people skills. It is amazing Wall Street tolerates.

    Advice to Management

    Simple, Mark and his direct report team need to go if you want to keep the company as Open Text, especially as a Canadian company . Founder and board wake up, you know what is really happening. Yes the share price is $60 again, but it could be $200 with a real innovative CEO leading the company.


  2. "System Analyst"

    Star Star Star Star Star
    Current Employee - Systems Analyst in Long Branch, NJ
    Current Employee - Systems Analyst in Long Branch, NJ
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText (More than 3 years)

    Pros

    Great people to work with..

    Cons

    nothing to add at this time


  3. Helpful (9)

    "Middle Management offers Zero equity dead end"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText (More than 3 years)

    Pros

    Plenty of work. OpenText is acquiring companies at an unsustainable pace and has not staffed up to support the model........house of cards.

    Cons

    No options or equity stake for Manager & Director level. ESSP offers no value.
    Middle management does all the work. VP level and above are poorly aligned across functional teams and cannot make decisions.

    Advice to Management

    An equity program for Manager and Director level should be rolled out before everyone leaves.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Lots of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Current Employee - Anonymous in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 10 years)

    Pros

    Very successful and growing company. Multiple acquisitions each year provides plenty of opportunities to learn many different types of software.

    Cons

    Drive for very high margin leaves some parts of the business under-staffed. This in turn increases levels of stress on staff.


  6. Helpful (1)

    "SYSadmin Contract"

    Star Star Star Star Star
    Former Contractor - Advanced IT Systems Consultant in Wayne, NJ
    Former Contractor - Advanced IT Systems Consultant in Wayne, NJ

    I worked at OpenText as a contractor (More than a year)

    Pros

    Great work/life balance. People are very friendly.

    Cons

    Project Management and LAN/Network OPS has little sense of urgency in the face of growing capacity issues.

    Advice to Management

    Get stakeholders in on your PM calls - break through your levels of beaureaucracy.


  7. Helpful (4)

    "Not bad - big company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Sales Engineer in New York, NY
    Former Employee - Pre-Sales Engineer in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 5 years)

    Pros

    Pays well, pre-sales engineers can make 200k pretty easily.

    Cons

    Tons of red tape, normally associated with large companies.

    Advice to Management

    Your systems for retaining people when their particular job ends could be tuned a bit, you do lose a couple of good people now and then. Also - not much incentives for top-performing flight risks to stick around.


  8. Helpful (26)

    "Unless you want to be a prisoner avoid at all costs!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Consultant in Brooklyn, NY
    Former Employee - Solutions Consultant in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paycheck
    The remaining Pros that were once there have now been wiped out by the current ELT

    Cons

    Workload - used to be OK, but now with a recent history of Riff's the workforce has been reduced to a level where the remainder are expected to work more - work weeks of 60-100 hours are not uncommon.

    Salary - Salary increases are minimal at all if any based on merit (less than 1% for an excellent review). Excuse given is there is no money to give bigger increases. Interesting as the company is constantly increasing its dividend to shareholders and not paying more to staff. If you do really want an increase you need an offer in hand from another company - OT will then match this.

    Healthcare - Benefits used to be excellent with a large pool of in network providers. OT chose to move providers, this has resulted in higher costs, with less choice. The company is also trying to push employees to a HSA model with less coverage. For those that do still opt for the 100/50 coverage the personal out of pocket increases significantly each year. The only winner here is the company that is obviously trying to reduce its cost of healthcare.

    Travel - In most positions you are expected to travel. Expect travel to be around 75-100% higher than the job description describes. Having spoken with a friend who still works there they now enforce mandatory hotel selection (Mandatory hotel is Candlewood Suites unless their is an office close by). Also implemented is a policy of maximum $60 per day for employees meals. This is fine if the employee only works 8 hours per day but when days turn to 16 to 20 hours the company simply refuses to pay any more - note this is not a per Diem it is a limit! This amount also is the same whether you are working in the middle of nowhere or Manhattan / LA etc.

    Ethics Training - this is a mandatory annual course, which is actually quite good. However the code is not enforced on executives. There are multiple examples of conflicts of interest which is if it is being carried out by upper management is simply ignored even if reported.

    Work Life Balance - Per the above is non existence. When signing up with OT you are now expected to sign up to a work work balance.

    Management point of view is along the lines if you are not a sales guy you are not important. If you decide to work here then get used to it.

    Advice to Management

    Take care of your employees - they are what made the company great, Think of the years of knowledge in these people, knowledge which once lost would be difficult or impossible to replace. In addition as morale drops so does your employees enthusiasm for your company, products and customers.


  9. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at OpenText (More than a year)

    Pros

    Good Benefits and great people to work with.

    Cons

    Not much room for growth.


  10. Helpful (13)

    "This company does not care about their employees. It's all about the Executives making more money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None that I can remember.

    Cons

    Too many hours, too little pay, huge egos on the Executive Team, turning into CA, it's all about who you are buddies with and not what you contribute. Don't miss it there one bit.

    Advice to Management

    Move on and let others who truly care about the employees make the decisions.


  11. Helpful (23)

    ".Befuddled by too many acquisitions too fast, cronyism and geographic dispersion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Consultant in New York, NY
    Current Employee - Senior Technical Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Immediate management are thoughtful and considerate.
    Reasonable salary and benefits.
    Flexible working conditions and hours (to some extent).
    Considerate of life outside of work.

    Cons

    Senior management has absolutely no regard for the many years experience the staff of their acquisitions have. They toss them aside without thought and needlessly waste valuable assets.
    No one in our local office has enough understanding of what is happening strategically in the rest of the company other than boilerplate emails. There is little or no chance to ask serious questions of management.
    Goals seem to constantly be shifting negating much hard work already done.
    Senior management has brought in an excessive number of buddies from previous roles that don't have a clue about our core business.

    Advice to Management

    Learn how to do effective two way communication. Large town hall meetings is not good communications. All managers need to spend more face time with those that report to them. Before laying of employees realistically consider the value of their years of accumulated experience and not just the numbers on the spreadsheet.



Showing 15 of 779 reviews
Reset Filters