OpenText Reviews | Glassdoor

OpenText Reviews

Updated August 9, 2017
187 reviews

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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
145 Ratings

187 Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 121 reviews)

  • Work from home option as and when needed (in 27 reviews)

Cons
More Pros and Cons

  1. Helpful (8)

    "Run for the hills!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time

    Pros

    Good work/life balance. Good if you have no desire to just put your head down and do what people say without questioning or any input - no more, no less.

    Cons

    Zero opportunity for growth. No bonuses. No voice. Layoffs without any insight to impact to team or business, seemingly only based on salary and/or job title. Top talent either leaves or gets laid off.

    Advice to Management

    Top down management style needs to be adjusted to give employees a voice. Need to find a way to keep top talent


  2. Helpful (7)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time

    Pros

    Work life balance is good, no micro management, benefits are ok, time off is good.

    Cons

    most managers are remote so it is hard to get good manager/employee communication. Management does not care one iota about longevity or allegiance to the company......hard to move up once you are in one role, you are basically stuck. Compensation is below average in my area for my position.

  3. Helpful (12)

    "3rd World Catastrophe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at OpenText full-time

    Pros

    Work from home flexibility used to be nice, but that's been changing
    Benefits were great when it was GXS, before the acquisition

    Cons

    Some of the worst management you'll ever encounter. The incompetence and backstabbing is unbelievable. They spend most of their day trying to figure out how to best shield themselves from accountability, instead of trying to improve the environment. Completely spineless.
    Expected to work at all hours of the day, every day
    No career trajectory, just be a good slave and apply band-aids

    Advice to Management

    You may as well shut down the Gaithersburg, MD office. Management there has failed on every level, and has continued to


  4. Helpful (19)

    "Heartless Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    Good resources and popular software

    Cons

    No salary raises, promotions based on popularity, understaffed departments, constant North American employment positions being sent overseas, heavy workload placed on employees, North American offices closing to balance expense costs of new companies and zero job security even after 10+ years.

    Advice to Management

    Instead of terminating loyal hard working employees to justify your top executive quarterly bonuses, use your hearts and invest within existing hard working employees. The greed of top executives is the greatest weakness of OpenText.


  5. Helpful (12)

    "Directionless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant Engineer in Pleasanton, CA
    Former Employee - Consultant Engineer in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    None that I can think of

    Cons

    The management is directionless. The only goal is to increase yearly revenue to a number. That is done through acquisitions.
    No R&D whatsoever to speak off. Management wants to milk the legacy products that come through acquisitions.
    No value for employees. Regular layoffs.
    No one has any powers other than the CEO. Even a $300 expense has to be approves by EVP.

    Advice to Management

    Start the innovation engine. You have very good good products that would yield a lot of value in the long run. Only if you invest.


  6. Helpful (9)

    "Run don't walk!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Alpharetta, GA
    Former Employee - Manager in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Working Remotely and Beautiful office space!

    Cons

    Everything else plus management is not mature!

    Advice to Management

    Stop buying companies and make sure the companies that were already bought come together!


  7. Helpful (22)

    "RUN if your company is being acquired by Open Text"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Absolutely none. I have to enter 5 words minimum here to submit this review...

    Cons

    I was part of the Dell EMC ECD acquisition. It has been a horrible experience.

    1. Open Text lies. When the acquisition was announced, Open Text stated that everyone would receive an offer letter. Well, many people did not receive an offer letter. None of the senior management were offered a position. Even worse, many people who accepted the offer were let go within 1 week of the acquisition close date, leaving them with a worse severance package and less lead time to find a job.

    2. Nickel and Dimers. They created un-achievable goals to avoid paying variable compensation. Many of my colleagues are effectively getting a 20% pay cut.

    3. Benefits are substandard and they make it impossible to calculate or understand.

    4. Poor vision and leadership. Absolutely no integration plan even after 6 months.

    5. Open Text Employees are still treating us like the competition. They only want to hire and sell Open Text.

  8. Helpful (13)

    "Only work here as a last resort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Consultant
    Current Employee - Technology Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 10 years)

    Pros

    Any pros are completely outweighed by persistent and what appear to be random, quarterly layoffs.

    Cons

    A life of constant layoffs. Your knowledge and experience in the job will not make any difference.

    If you decide to work here, assume you will eventually be cut and save your money.

    Advice to Management

    No point to advise management. A google search will show this is how they have been operating for years. Regardless of any statements make about a high tech future for they company, their true objective is to acquire new software companies and squeeze out as much cost to boost profitability on maintenance revenue. Wall Street sees revenue growth, but it mostly comes for acquisition, not necessarily expanded sales on existing products.


  9. Helpful (13)

    "Megalomaniac at the helm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    Learning a lot about how NOT to run a business

    Cons

    CEO is a megalomaniac and a micromanager. He recently used a major acquisition as justification to can his President, claiming a "streamlined" organization. How does adding to your company portfolio and employee base mean you need a smaller leadership team? He just couldn't stand not having all the power to himself.

    He is also incapable of generating organic growth; only knows how to grow by acquisition. In other words, he doesn't know how to sell anything, only buy. Knows nothing about Cloud business, outside of hosted software. Listening to him speak incorrectly about Cloud is a giveaway.

    Advice to Management

    Get rid of this guy ASAP. Eventually there will be no more failing companies to snatch up to maintain the illusion of growth. By then he'll be out with his golden parachute anyway.


  10. Helpful (20)

    "very top down, nickel and dimming organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Ramon, CA
    Current Employee - Anonymous Employee in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    hard to find any... seriously...

    Cons

    very top down, admin heavy, weak management (left today, right tomorrow), feels like a 150,000 employees company, process heavy, ridiculous nickel and dimming...

    Advice to Management

    Growth by M&A is meaningless... we have dozens of VPs who do nothing but regurgitate what the CEO says, hundreds of sr. directors that waste budget on useless initiatives instead of focusing one fewer ones, fund them better and do them proper...


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