OpenText Reviews | Glassdoor

OpenText Reviews

Updated May 24, 2017
808 reviews

Filter

Filter

Full-time Part-time

808 Employee Reviews

Sort: Popular Rating Date

Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 114 reviews)

  • Work from home option as and when needed (in 26 reviews)

Cons
  • Not great pay but trade off for work life balance (in 19 reviews)

  • Senior management do not have clear strategies around product roadmap - confusing with recent ECD acquisition (in 28 reviews)

More Pros and Cons

  1. Helpful (14)

    "Toxic, Stressful, Scary Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, TX
    Former Employee - Anonymous Employee in Addison, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time

    Pros

    I have worked with one of the biggest products in Addison, Texas. It was a pleasure working with some of the team members and other team's members. But its impossible to survive if you are not one of the incompetent, overpaid members in your manager's inner circle.
    Overall, demotivated workforce and culture of bad managers.

    Cons

    Lots of nepotism. A definite caste system. Regular employees are tolerated, overworked, underpaid, treated as inferior. Situation creates back stabbing among regular employees attempting to gain favor.

    People with no technical skills are in high technical positions for years because of a favoritism system running in the team. Employees with fake roles are also eligible for senior positions.

    Advice to Management

    Architects are forced to resign whereas DBAs with fake resumes reign either because management doesn't care or doesn't know how.


  2. "Not Bad palce to work on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Technical Support Specialist in Gaithersburg, MD
    Current Employee - Bilingual Technical Support Specialist in Gaithersburg, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than 5 years)

    Pros

    Opentext still needs a lot work to grow, acquisition of new company just makes the company loose it balance. too many process. they want you to do everything and anything without a proper Training, While I was under GXS everything was smooth and we were so happy. Now we feels more pressure lot of micro management beside 2 laid off happened for less than 2 years.

    Cons

    I only reason I'm still working on because it's Work from home if that is no longer an option for me I will definitely quit without hesitation.

    Advice to Management

    Care more about your employee, Encourage them Like we used to before GXS become OT. provide training for new products, f


  3. Helpful (9)

    "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time

    Pros

    They have consolidated enough marketshare in the legacy ECM space to be known.

    Cons

    no innovation. micro management from the very top down on everything. customers and employees should expect more.

    Advice to Management

    trust and hire smart people and innovate for customers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It's a job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText (More than a year)

    Pros

    Good place to work. Friendly people, good benefits. Generally seem to want to hire from within. Overall , I'll give it a three

    Cons

    Grow by acquisition. Marketing is lacking and thus name recognition is almost nonexistent. Biggest company people have never heard of.


  6. Helpful (1)

    "Top notch technology company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Intellectual Property Counsel in Norwood, MA
    Current Employee - Senior Intellectual Property Counsel in Norwood, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 5 years)

    Pros

    Flexibility, dynamism, quality of people, corporate mission

    Cons

    Long hours, work over vacations, lower than industry average salaries


  7. Helpful (3)

    "Nice place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performance Engineer in Pleasanton, CA
    Current Employee - Performance Engineer in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    Nice people to work with

    Cons

    Need a better on-boarding system


  8. Helpful (11)

    "Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Gaithersburg, MD
    Former Employee - Project Manager in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Good people, generous leave, competitive pay.

    Cons

    Acquisition strategy changes focus constantly as new products must be integrated immediately so that they can be sold. Every acquisition results in hiring freeze and subsequent layoffs across the entire company no matter what level and/or years of service.

    Advice to Management

    Give employees a sense that the company is loyal to them and are not just a number that will be randomly let go in the regular acquisition layoffs.


  9. Helpful (1)

    "Great Future with Opentext"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Integrator in Latham, NY
    Current Employee - Systems Integrator in Latham, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    OpenText has been growing really fast, and became a MAJOR leader in its field. With this comes great opportunity for everyone! I am happy to be along for the adventure!

    Cons

    Like other LARGER companies spread throughout the world, you may have people on your team working in different time zones, and communication may take a day. But that is the world we live!

    Advice to Management

    Keep the employees in mind when making decisions! It is not ALWAYS the bottom line that determines which way to choose.


  10. Helpful (11)

    "Who moved my cheese?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    Well, if you look to work for software company that is run like a bank and innovation is synonymous with a patchwork of technologies way past its prime, be my guest.

    Cons

    Everyone who's working there and at least has got some brain cells left should read the book "Who moved my cheese?" I am sure you are smart and will soon enough find out, that all the good cheese is gone and what's left behind, well you know what it is. Anyway you do not need to stay there, no one will show you gratitude if you do. So move on and enjoy the taste of new Cheese!

    Spend $12 on the book, read it and look around you and then make a smart decision or pay a multiple of that for the professional help of a psychiatrist.

    Advice to Management

    There's a saying, that you can't teach an old dog new tricks. Well, this company has grown into this old dog plagued by a bunch of fleas managing this company.


  11. Helpful (2)

    "Hard work is rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 10 years)

    Pros

    OpenText isn't too different from a lot of companies. When you find an opportunity to add value you need to take advantage of it. Don't pass up too many chances.

    Hard work with good results is rewarded.

    Cons

    Less opportunities are available in satellite offices.
    OpenText is a business driven rather than a technology driven company.


Showing 808 of 851 reviews
Reset Filters