OpenText Reviews in Waterloo, ON | Glassdoor

OpenText Waterloo Reviews

Updated February 8, 2017
97 reviews

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Waterloo, ON (Canada)

3.1
Star Star Star Star Star
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Approve of CEO
OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
53 Ratings

97 Employee Reviews

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Pros
  • Nice place to work,work life balance (in 105 reviews)

  • Work environment was great with a very modern design (in 50 reviews)

Cons
More Pros and Cons

  1. "Software Developer Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Software Developer in Waterloo, ON (Canada)
    Former Intern - Software Developer in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText as an intern (Less than a year)

    Pros

    Great place to start your career as a Developer.

    Cons

    Free food only every 2 weeks on Friday :)


  2. Helpful (9)

    "Positive environment, very little incentives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)
    Recommends
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    The HQ office in Waterloo has a positive and friendly environment. Benefits are good, and the option of working from home is a huge bonus. There is also a bus that goes from the Richmond Hill office every Tues/Thurs, so this is great for commuters and attracting talent outside of the Kitchener-Waterloo area.
    3 weeks vacation to start (but maxes out at 4).

    Cons

    Salaries never increase. Even when someone gets a big promotion, HR will say they can't afford to increase the salary, so people will take the jobs for experience but are not compensated for the difference in their role and responsibilities.
    Too many meetings - counter productive. Most meetings could be summed up into a two sentence email.
    Everyone is encouraged to take on more and more work with all the endless projects/acquisitions, but there is no reward or financial incentive.
    Performance reviews are a joke - it is unheard of to get a 5/5. We are constantly told a 3 is great, and get no feedback on how to improve. They do this to keep people from proving they deserve raises. Overall, the company is extremely cheap. Nice place to work, but negotiate a salary you're happy to keep forever when you get in.

    Advice to Management

    Provide real performance feedback. Be more attentive, and take notice when someone is not being a team player, there are often people who pick up the slack for others.


  3. Helpful (1)

    "Sr Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Waterloo, ON (Canada)
    Current Employee - Senior Account Executive in Waterloo, ON (Canada)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    Market Leader according to Gartner and Forrester for Enterprise Information Management.

    Cons

    Executive Leadership is very Technology focused, not as focused on Sales.

    Advice to Management

    OpenText owns the best technology in the industry, its time to focus on Sales & Marketing


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  5. "Great Company in Waterloo's Tech Hub"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at OpenText full-time (Less than a year)

    Pros

    Great work/life balance.
    Competitive compensation and benefit plan.
    Awesome environment and culture.

    Cons

    Poor retirement savings plan-- not competitive enough
    Structure is very vertical


  6. Helpful (9)

    "My experience in OpenText"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Waterloo, ON (Canada)
    Former Employee - Software Engineer in Waterloo, ON (Canada)
    Doesn't Recommend

    I worked at OpenText (More than 3 years)

    Pros

    Good for someone to get started in the industry

    Cons

    Not much growth in the company


  7. Helpful (17)

    "Career guidance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Waterloo, ON (Canada)
    Former Employee - Executive Director in Waterloo, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText (Less than a year)

    Pros

    none that i know of

    Cons

    low moral
    no direction
    no management guidance
    no appreciation
    employees are let go via a phone call

    Advice to Management

    before you decided to let people go, look at why you hire them, the promises you made and the damaging impact you are making to them and their family.


  8. Helpful (20)

    "Great Team - Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Waterloo, ON (Canada)
    Current Employee - Developer in Waterloo, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    -work with great people
    -pay is average
    -decent benefits
    -good location

    Cons

    -morale is low
    -management does not understand employees concerns
    -lose many good employees
    -employees are not valued
    -understaffed for the work required

    Advice to Management

    stop bragging about how this is the best place to work and work on responding to the concerns of employees. also - stop getting hr to put positive reviews up to improve ranking.


  9. Helpful (1)

    "Great place to grow - and you can have a life outside of work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    The biggest draw is the nature of the work here. There is a lot of challenging and diverse work to be done, so it doesn't get monotonous. Things are well-organized and have just enough structure. In my experience, there is no micro-management - I've clearly established and worked towards my own goals throughout the year, which is a really good environment in for people who are goal-driven. Further, you're recognized for the efforts you put in. There's a great award program called OpenText Champions that gives you points towards different gift cards and prizes in reward for outstanding work.

    There are also lots of opportunity to learn and collaborate with experienced colleagues in different departments. It's fun to be part of a global organization and have the chance to interact and collaborate with people around the world.

    The culture is also great - it's pretty low-key but also values and rewards high performance. In my experience and in my department (HR) it's a very 9 am - 5 pm culture, with no pressure to email/work on weekends or weeknights. The Waterloo office has a relaxed atmosphere. The HR department is filled with supportive and friendly people and there are no set in stone hours of arrival/departure.

    Cons

    Cons are that there's not a lot of food options nearby. You have to drive about ten minutes, or the only other option is the caf which has reasonable prices but not a lot of variety (menu rotates over time).

    Things are slower moving than at a smaller company, because there are, of course, layers of approval and stakeholders to keep involved on every component of a project


  10. Helpful (9)

    "Great place to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Waterloo, ON (Canada)
    Former Employee - Software Developer in Waterloo, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText (More than 3 years)

    Pros

    Had a lot of time to learn web development

    Cons

    Poor pay and management of products

    Advice to Management

    Evaluate potential new software solutions using best practices. Tempo Social is an effing joke (techwise but the business idea is sound) .


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Waterloo, ON (Canada)
    Current Employee - Sales in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Love my team!

    Cons

    No cons with this company

    Advice to Management

    You're doing great!



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