OpenText Reviews in Waterloo, ON | Glassdoor

OpenText Waterloo Reviews

Updated September 19, 2017
114 reviews

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Waterloo, ON (Canada)

3.2
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
65 Ratings

114 Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 123 reviews)

  • Work from home option as and when needed (in 30 reviews)

Cons
More Pros and Cons

  1. "Waterloo Leader in Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Talent Acquisition Advisor in Waterloo, ON (Canada)
    Current Employee - Senior Talent Acquisition Advisor in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    -Flex time
    -Casual attire
    -Nice office including cafeteria
    -Great onboarding program
    -Welcoming culture
    -Good compensation and benefits when full-time

    Cons

    Being a company that grows through acquisitions means that you need to be able to pivot quickly. Entire projects or initiatives can be halted or implemented overnight and some people struggle to operate in an environment like that. This is the nature of M&A

    Advice to Management

    none


  2. "Software QA Specialist /Automation Tester"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Waterloo, ON (Canada)
    Current Employee - QA Analyst in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    company culture is good and I like it

    Cons

    no good benefit and not much room for career development

    Advice to Management

    more flexible and respect the employer

  3. Helpful (1)

    "Stubborn boring company with no innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Developer in Waterloo, ON (Canada)
    Former Employee - Mobile Developer in Waterloo, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    - Job stability
    - Can get paid a lot to do little

    Cons

    - No innovation
    - Stubborn executives
    - No vision
    - Generally a boring company
    - Biggest innovation was changing their logo


  4. "Professional and Rewarding Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Technical Support in Waterloo, ON (Canada)
    Former Intern - Technical Support in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText as an intern (More than a year)

    Pros

    - professional well managed office
    - clear expectations
    - lots of fun events & office culture (OctoberFest!)
    - Diverse staff

    Cons

    - lots of acquisitions means things change quickly\
    - a lot of products to manage


  5. Helpful (1)

    "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Low Level Manager in Waterloo, ON (Canada)
    Current Employee - Low Level Manager in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 5 years)

    Pros

    I have enjoyed working with upper level management.
    Flex hours, work from home.
    Offices are lovely and coffee is great,

    Cons

    Headcount is a problem. We need additional people resources to meet workload, but can not get approval to hire. Always a battle.
    Raises are rare even with excellent reviews.
    Through the years HR has announced large projects of great value to staff, bit these have never seemed to meet projected results to the staff, or the projects get altered or shelved.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Waterloo, ON (Canada)
    Current Employee - Manager in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 5 years)

    Pros

    CEO has vision and loves his company - the passion filters throughout

    Cons

    not really any cons exist

    Advice to Management

    keep doing what your doing


  7. Helpful (3)

    "Review of OpenText"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Waterloo, ON (Canada)
    Current Employee - Senior Manager in Waterloo, ON (Canada)
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than 10 years)

    Pros

    Life and Balance, location of the company

    Cons

    Internal career advancement and progression in the company

  8. Helpful (6)

    "TestManageent, Agile profefssional, Certified Scrum Master"

    StarStarStarStarStar
    Current Employee - Principal QA Engineer in Waterloo, ON (Canada)
    Current Employee - Principal QA Engineer in Waterloo, ON (Canada)

    I have been working at OpenText (More than a year)

    Pros

    Flexible timings.

    Good coworkers.

    Friendly work culture.

    Helpful manager.

    Cons

    Bad leadership and bad CEO.

    Throwing out employees.

    Simply acquiring companies.

    No great hikes.

    No recognition for hard work.

    Advice to Management

    Instead of simply keep on acquiring companies, have skilled employees . Just becoze company is not doing good, its not a good idea to simply acquire companies.


  9. "Good First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tool Support Specialist in Waterloo, ON (Canada)
    Former Employee - Tool Support Specialist in Waterloo, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people, Nice Office, Not asked to stay late

    Cons

    Office Mentality, a bit slow at times, wish there was more programming


  10. Helpful (17)

    "Get the Salary you want at the start, and don't look ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Analyst in Waterloo, ON (Canada)
    Current Employee - Senior Technical Analyst in Waterloo, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than 5 years)

    Pros

    Group Benefits are unmatched, The people on a personal level are great. You feel like you are apart of a family. There are some flexibility when it comes to appointments and family commitments. If you work at Headquarters, you get an awesome Oktoberfest and also a half decent Holiday Party. OpenText's Offices are nice, there is definitely a good mix of young, old, minorities, etc.. although only company wide, not department wide.

    Cons

    CEO thinks he is immortal and untouchable, hires his former Oracle Buddies who simply just split his workload. Company is growing through acquisitions where products go to die. Acquisitions happen for Sales avenues only, no consideration is made to customers when they kill those products right after acquisition and force them to move to a Flagship product without any migration path or proper support to do it. The Pay you start with will be the Pay you leave with, as raises and bonuses are nickles and dimes a year. Don't be surprised after 5 years when new people start at a higher Salary than you. There are no defined pay scales to protect you, you just get what you get. Doing the bare minimum keeps you the job, which is a con for people who actually care about their jobs.

    Advice to Management

    Management are tightly knit circles of friendships that need to be broken in order to increase their effectiveness. There are too many Managers who don't provide any value, who perform useless "exercises" on why things aren't getting done when the main reasons are you don't have enough people on the front line and you think transitions are easy, and offloading knowledge can be done instantaneously. Stop buying companies for sales ventures to your dated flagship product.


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