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OpenText Employee Reviews about "work environment"

Updated Oct 27, 2021

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Found 149 of over 2,975 reviews

3.7
68%
Recommend to a Friend
78%
Approve of CEO
OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
1,673 Ratings
Pros
  • "Provides excellent work life balance(in 485 reviews)

  • "Good company ,good work environment(in 149 reviews)

  • Cons
  • "Came here to achieve work/life balance which has not happened(in 79 reviews)

  • "Not every upper management hires are a good fit for the company(in 51 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "work environment"

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    1. 5.0
      Former Employee, more than 10 years

      Overall a good company

      Jun 20, 2016 - Administrative in Gaithersburg, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pleasing work environment, flexible schedule, variety of assignments, diverse group of associates.

      Cons

      OpenText constantly acquires new companies, so it seems we were always in a state of change; reductions, job changes, and reinventing technology.

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      2 people found this review helpful
    2. 4.0
      Former Employee, more than 1 year

      Bigger, stable, efficiency focused company.

      Jun 30, 2021 - Senior Director, Revenue Operations in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have very disciplined expense practices which is admirable and it's a very smart and stable company. The leadership team is very strong. If you are looking for a stable, predictable, balanced work environment, this is the place for you.

      Cons

      If you are looking for fast moving, fast growing, and accelerated raises/promotions, this isn't the place for you.

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    3. 3.0
      Current Employee, more than 5 years

      Great Products dysfunctional processes

      Aug 31, 2021 - Senior Account Executive in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good People, good work environment

      Cons

      Poor process management. single points of failure in process

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      3 people found this review helpful
    4. 4.0
      Current Employee, more than 1 year

      Strengths and Weaknesses (Much rambling ahead)

      Nov 19, 2020 - Professional Services in Carbondale, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment Very fine coworkers An "all in this together" attitude that keeps morale high during stressful times So far, corporate as not engaged in any frustrating corporate fads like forcing employees to go to culty company pride/team building events. Speaking only for my own position in my own office, my manager gives his employees privacy and space. He depends on self-motivation and well built performance and accountability metrics to ensure work performance rather than falling into the trap of micromanagement or being overbearing and applying unneeded pressure. Overall I feel like I'm allowed to do my best on my own terms within obvious limits of pragmatism and company policy.

      Cons

      Corporate decisions often come without much explanation or forewarning. Many coworkers were laid off when COVID was projected to affect profits and these coworkers were picked seemingly without consultation of their managers or anyone that works directly with them. Our office lost a legacy system veteran with almost a decade of experience and knowledge before he was done fully training a new hire to replace him. Many new hires were laid off within months of their start dates, some of which were very promising and well performing. Salaries in more remote offices are as low as they can get away with while still getting skilled applicants. They don't pay what you think you're worth, they pay what they think you'll settle for. While this makes sense from a short-term profit standpoint, when hiring for high skill positions, I think providing high salaries makes employees less stressed, more productive, more likely to put in extra effort, and take more pride in their work and the company they represent. You can't perform maximally when you're paid minimally and you're constantly debating whether or not you should take that other job that pays $2k less a year and requires half the work and stress. You don't want your employees wondering whether the stress of the job is worth the pay. It hurts morale. Like most jobs, the benefits are merely par for the course. If you want a luxury insurance plan, you won't find it here. You don't end up homeless if you need to go to the ER, but you won't be eating take out for a few months.

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      15 people found this review helpful
    5. 3.0
      Former Employee, more than 1 year

      Great place to work; legacy processes

      Jul 11, 2021 - Director of Sales in San Mateo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment and people

      Cons

      Prehistoric management philosophy; rule of 40 doesn't apply to software as a service companies

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      2 people found this review helpful
    6. 2.0
      Current Employee, less than 1 year

      Heavy on metrics.. making money/bringing deals in ... not so much

      Oct 8, 2019 - Inside Sales Representative in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Standard work environment. Insurance is good... a little pricey

      Cons

      Lack of empowerment to allow sales reps to provide incentives to customers to seal the deal. Marketing dept struggles to make the brand a known player in the industry. No WFH option.

      5 people found this review helpful
    7. 3.0
      Current Employee, more than 10 years

      This company funds its growth on the back of its employees

      Nov 12, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New Technology, Good People, flexible work environment(tele-commute, dress, hours).

      Cons

      very poor HR department, very poor pay raises, focus on executive compensation over worker-bee compensation. This company's strategy is "growth by acquisition". They do not invest in on-going operations. They have annual layoffs and appear to be moving to an 60% or greater off-shore employment strategy. The CEO is a micro manager and still seems to think he is leading a startup company. They freeze business travel every year, but the CEO still flies on chartered jets and uses private drivers. This is a burn out shop, so be prepared for the expectation of 10+ hour days plus weekend work.

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      29 people found this review helpful
    8. 4.0
      Current Employee, less than 1 year

      Great place to start in the Enterprise software industry!

      Sep 29, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Customers are always happy, which in turn creates a more positive work environment...... 2. Coworkers are smart, open minded and EXTREMELY helpful! Haven't come across a "bad attitude" yet and I actually like to come to work every day..... 3. Benefits are also great (especially compared to those of most US companies).... 4. Salary is ok.... 5. Management is always open to suggestions and is very "fair".... 6. I can go to dr's appointments, go on vacation, etc. without negative pressure from management. They actually encourage us to use our vacation, instead of making us feel bad about taking off.

      Cons

      1. Compensation could be better..... 2. Middle management doesn't seem too involved in growth sometimes...... 3. As someone else mentioned there wasn't a great process for performance review, however this has started changing in the past month or so.... 4. Also the company tends to acquire more than they produce native applications, but again this seems to be changing as we make a shift towards cloud offerings..... 5. On board training needs more structure.... 6. Doesn't seem like many opportunities exist to move up, at least from a sales perspective

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    9. 2.0
      Former Employee, less than 1 year

      Lack of vision for new, cutting edge products, growth mainly accomplished by gobbling up small companies.

      Jan 23, 2014 - Technical Analyst in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      At my local site, management and co-workers are a good bunch of people. Friendly and professional work environment. Benefits are decent (for these days and times). I was very well treated. I was not there long enough to form an opinion of higher up in OpenText.

      Cons

      I worked in the technical support section for a major software application -- basically, a support call center. Mostly telephone work, a bit done by email. Analysts are on a time clock every minute of the day, all day -- rather oppressive in my opinion. The productivity metric is how many calls are processed during a given shift. Very difficult to get a merit raise in OpenText, at least in my part of it. Formal, training to do the job and provide quality support to the customers is almost nonexistent. Everyone learns the job by getting on the phone with a customer, pretending he knows more than he really does, and hopes he can fly by the seat of his pants enough to learn as much as possible from each call to better support the next customer with a similar problem. The old-timers told me it takes at least one year before feeling comfortable in the job. Last, pay is on the low side.

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      5 people found this review helpful
    10. 2.0
      Current Employee

      Lead Solutions Consultant

      Nov 28, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Technology, Good People, flexible work environment(tele-commute, dress, hours). Other than than it is down hill from here.

      Cons

      So many but here is the biggest. OpenText is a cancer, it eats companies through acquisitions. Then slowing kills everything good about that company. Benefits and perks are reduced after a year from the acquisition. 401k dropped to 1% match but they word it as 25% up to 4% because they now just saying 1% is horrible. Everything is monitored and scrutinized, from expense reporting to the number of times you use your badge to get into the building. They are extremely cheap, went 3 years without a raise but the company was growing 25% year over year.

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      19 people found this review helpful
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