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OpenText

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OpenText

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OpenText Employee Reviews about "work from home"

3.5

63% would recommend to a friend

(135 total reviews)

CEO and CTO Mark J. Barrenechea

Mark J. Barrenechea

68% approve of CEO

Ratings by category

3.7

Diversity & Inclusion

3.6

Work/Life Balance

3.4

Culture & Values

3.3

Compensation and Benefits

3.2

Career Opportunities

3.1

Senior Management

Ratings distribution

5 stars

20%

4 stars

30%

3 stars

24%

2 stars

13%

1 star

14%

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Found 135 of over 4K reviews

Updated Nov 30, 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "1) Will get a chance to work on various tech 2) Good work life balance(in 450 reviews)
  • "Good benefits and perks Option to move to other products as well if you have any interest to learn that new product.(in 252 reviews)
  • "Some great people (but too many have left!)(in 244 reviews)
  • "good experience and you can definitely learn something new in the organization the work culture is good.(in 94 reviews)
  • "Great people and team who genuinely want to do the best in their role and for the company at the regional level.(in 90 reviews)
Cons
  • "Client relationship management is poor.(in 198 reviews)
  • "when people complained about low salaries among other things they prepared a plan to blame employees for been less friendly and negative towards eachothers... whatever...(in 115 reviews)
  • "Low pay and difficult to get promoted(in 81 reviews)
  • "He was a micro manager and workaholic(in 80 reviews)
  • "Constant layoffs disrupting teams due to constant M&A.(in 65 reviews)

Ratings by Demographics

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This rating reflects the overall rating of OpenText and is not affected by filters.

Reviews about "work from home"

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135
    1. 1.0
      May 16, 2017
      Anonymous Employee
      Former Employee, more than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      HQ building is nice and depending on department you can work from home. Generally good healthcare benefits depending on which country

      Cons

      Career advancement here is a myth for 99% of employees. If you happen to be in the 1% that does manage to get a promotion and have some type of career growth, chances are you're close friends with those at the top. There's a video on YouTube with one of the C-level execs talking about career growth and development. Total marketing garbage from one of the chosen few that had their career handed to them on a silver plate. They actually have an internal HR policy that if you apply to a position that is more senior to your current role, you are not and will not get the salary that fits your new role and the market rate. You will be capped at a raise of 15% of your current salary. What kind of incentive is that for career advancement if you're part of the 99%? Do yourself a favour and work somewhere else.

      13
      1. 5.0
        Sep 19, 2017
        Network Engineer
        Current Employee, more than 1 year
        São Paulo, São Paulo
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Company in Brazil has a nice atmosphere to work; - Very flexible with Dress Code and work from home policies; - You have opportunity to work for a foreign manager while you are located in Brazil;

        Cons

        - Lack of events that shares the companies "health" such as financial, market position in Brazil, while we do have it in a global perspective;

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        1. 3.0
          May 20, 2018
          Anonymous Employee
          Current Employee, more than 5 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          my position and department does allow me the flexibility to work from home many days.

          Cons

          they say there's a work-life balance ... but I don't see it.

          9
          1. 2.0
            Sep 8, 2023
            Anonymous Employee
            Current Employee, more than 8 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            It's a job. Most coworkers are pleasant and collaborative. Work from home permitted on Monday and Friday (better than never!)

            Cons

            Controlling, micromanaging culture. Employees are not trusted despite having multi-year track record of successful delivery. Management not receptive to constructive feedback.

            8

            Thank you for sharing your feedback. At OpenText, we provide continuous development opportunities for our leaders, to ensure they support and manage their teams efficiently to foster progression. ​Overall, we hear that team members work closely and efficiently with their managers, so we are sorry to hear that this has not been your experience.

            1. 3.0
              Jan 27, 2016
              Anonymous Employee
              Former Employee, more than 3 years
              Recommend
              CEO Approval
              Business Outlook

              Pros

              work from home option and environment

              Cons

              compensation is low and career growth

              1. 4.0
                Nov 28, 2016
                Anonymous Employee
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Loved everything about it ! Great place to work, great location, staff is super nice... All good !

                Cons

                A lot of folks work from home so you often get a feeling that the office is empty

                1. 5.0
                  Jan 30, 2013
                  Anonymous Employee
                  Current Employee, more than 10 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Flex time and work from home

                  Cons

                  Flex time and work from home depends on manager and not on type of job. Should be even policy across the board.

                  1. 2.0
                    Jan 15, 2021
                    Principal Senior Support Consultant
                    Current Employee, more than 3 years
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Reasonable package. Not the best one, not the worst one either. Reasonable conditions, but you will stay with what you had when you were acquired/hired forever. You were not supposed to work from homek from homek from home in the past (although many did anyway). Now they want us so much to work from home that they have shut all offices forever. I guess this is good.

                    Cons

                    OpenText is like a scrapyard/junkyard. They phagocyte older software companies that did a good job in the past but whose technologies have become pretty obsolete, along with the employees who have been working for that company for a few years. You then stay with the same role, conditions and job potentially forever. And if eventually you are not needed (too many people, wrong country, wrong office, etc.) you will be asked to leave with a very small redundancy package. And that is pretty much it. In the meantime they will leech the remaining customers they acquired along with your company, and since some corporate software can be very sticky this could bring many years of revenues with minimal effort. The sales team will not be trying to sell more of your old weird software to new customers, cause they have no clue about it. They will be trying to sell something else they do know about to your old customers (such as the original OT core software or some cloud SAP solution). And they won't kill themselves doing this either, because one of the secret rules in opentext is that you should not have too much initiative. First, because no one will thank you for doing a too good job: there are no real rewards whatsoever. You might get a few seconds of glory in a PPT slide by the end of the financial year along with other 800 employees if you are lucky. And secondly because you might put your managers on the spotlight doing things better than usual, and this could result in more work for them. And if you are a manager at OT you want to keep your head down and just carry on. In a scrapyard you rarely invest in better technology. And if Joe has been taking apart the wheels of the cars for the last 10 years before arriving there, you don't want to put Joe to learn something new and exciting like taking apart engines. That'll be wasting your money in replacing Joe with somebody else who will then need to learn Joe's old and obsolete trade. Unless Joe's workload is crazy for a good few months in a row: then you need to consider hiring somebody else to help him. Spreading Joe's load internally will always be the preferred solution, even if it does not make much sense and will just put too much pressure on others who never took wheels apart. Hiring is the very last resort. This results in zero training opportunities (training is considered akin to vacation in opentext, so if you thought "oh, wow! they have some many products I could get cross-trained on!" forget it) and zero innovation. The only development to existing software is made to keep it compatible with new third-party tools and technologies to lure customers into thinking we are cutting edge. But any new feature will only happen if it has been requested several times by really big accounts. So if you are not very creative or ambitious and you don't give a damn about exciting new features or an exciting new role, this is an ok place for a few years, to probably do your 9-5 job, pay the bills and focus on something else that keeps your life exciting. But if you are an ambitious person with ambitious career prospects in the short term you are definitely better off somewhere else. This is not to say there is not amazingly talented people in opentext. There are many of them, but opentext does not take real advantage of their talent. You don't need that much talent to run a scrapyard, do you?.

                    15
                    1. 5.0
                      Apr 7, 2021
                      Online Chat Agent
                      Former Contractor, more than 1 year
                      Arlington, TX
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Work from home and hours are by choice

                      Cons

                      Contract, not many hours available

                    Viewing 1 - 10 of 135 Reviews
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