OpenText Employee Reviews about "work life balance"
62% would recommend to a friend
(712 total reviews)
Mark J. Barrenechea
68% approve of CEO
Found 712 of over 4K reviews
Updated Dec 4, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "good experience and you can definitely learn something new in the organization the work culture is good." (in 97 reviews)
- "Great people and team who genuinely want to do the best in their role and for the company at the regional level." (in 95 reviews)
- "when people complained about low salaries among other things they prepared a plan to blame employees for been less friendly and negative towards eachothers... whatever..." (in 113 reviews)
- "Managers have so much put on them that they don’t have capacity to develop and coach employees." (in 83 reviews)
Ratings by Demographics
This rating reflects the overall rating of OpenText and is not affected by filters.
Reviews about "work life balance"
Return to all Reviews- 2.0Aug 23, 2010Anonymous EmployeeCurrent Employee
Pros
The acquisitions team is great at finding hidden undervalued gems of companies to acquire, and it is exciting to be involved in this process if you happen to be involved in the finance aspect of things. The company is good at enabling work/life balance and the health benefits are good.
Cons
Finance & accounting dominates the company culture and does not mesh well with the more risk-embracing aspects of the R&D organization.
- 3.0Jun 23, 2023Associate Support TechnicianCurrent Employee, more than 1 year
Pros
Your immediate managers are great They are very progressive when it comes to work/life balance
Cons
Pay increases is a struggle There are two a year but they are minimal and are a total pool the entire department can receive so some hard working employees get less because they aren’t as good or in good graces with the managers as another employee
OpenText Response6moThank you for taking the time to share your feedback on Glassdoor regarding your concerns about compensation. At OpenText, we understand that compensation is an important aspect of employee satisfaction, and we strive to provide competitive and fair compensation packages. We regularly review and benchmark our pay structures to ensure they remain competitive within the industry and align with market standards. Thank you again for sharing your thoughts, and we look forward to discussing your concerns further.
- 3.0Jan 16, 2023Software EngineerFormer EmployeeWaterloo, ON
Pros
1) Will get a chance to work on various tech 2) Good work life balance
Cons
1) salary is not good
1 - 3.0Dec 7, 2020Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Work life balance is super but may be it is also related to the team and manager you are with.
Cons
Growth at a good rate is challenge here. Inspite u work good , you grow at your friends rate
- 1.0Sep 28, 2023Software Development EngineerCurrent Intern, less than 1 yearBengaluru
Pros
I worked as an angular developer in the customer solutions department for 6 months, people were really nice and there were a lot of events, free food other than that I could not find any pros.
Cons
1. Old technologies are used and there are very few new projects. 2. Felt like if I stayed here I will not be able to progress my career. 3. If you join Opentext's customer solution department as an experienced software engineer you will still have to work as a sub-contractor before getting converted as a full time employee no matter how experienced you are, during your time as a sub-contractor if the management feels like you have started to look for new opportunities the duration of your role as a sub-contractor will be extended until the management is sure you will stay. Usually the duration for sub-contractor for an intern is around 8-12 months that means 9 months internship + 8-12 months as sub-contractor, even the experienced engineers having work ex of around 5 years had to work as a sub-contractor before they became full time I am not sure about there duration of being a sub-contractor. 4. There is a shortage of resources in lot of projects so do not expect any work life balance. To summarize if you join Opentext's CUSTOMER SOLUTION department as a SDE or TESTER you will not be satisfied with the quality of work, expect no work-life balance, there will be no clarity when you will be converted as a full time employee even for experienced engineers and you will be paid less than a full time employee as long as you are a sub-contractor for me it was 50% less
2OpenText Response3moThank you for taking the time to write a review for us. OpenText is one of the largest global software companies with about 120,000 customers in 120 countries. Technology remains the center of our management strategy with our range of over 400+ products, addressing the needs of our customers from “On Premise” to the Cloud. The complexity and variety of our cloud services respond to the unique needs of customers, as we customize solutions for respective businesses. In addition, employees are continuously provided with a growing list of tools and resources to help scale their careers to their desired path.
- 3.0Mar 7, 2015Advanced ConsultantCurrent Employee, more than 1 yearHyderābād
Pros
Good onsite opportunities Flexi timings No dress code Open door policy Exposure to clients directly Reasonable apprisals(I.e. not hike and promotion)
Cons
Unprofessional, most of the employees don't know what constitutes Unprofessional behavior. I think most important knock out factor is unprofessional + mediocre employees . It is this lethal combination, killing remaining hardworking/professional employeesl(putting more burden). Divisive politics and groups are rampant with the help of managers. Managers try to project everything rosy and any vocal decent is termed as negitivity rather than try to fix it. Looks like body shopping rather than premium consulting business Work life balance is screwed if you are in wrong project or manager is not your pal No way to change your line manager Bad hikes and promotions are mere eye wash, just title changes.
5 - 5.0Oct 12, 2023Desktop Publishing SpecialistFormer Employee, more than 3 yearsToronto, ON
Pros
Great work-life balance: OpenText offers a flexible work schedule and encourages employees to take time off when needed. I was able to work from home several days a week and had a generous vacation allowance. Competitive salary and benefits: OpenText offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. Supportive team environment: I had a great team at OpenText. My colleagues were always willing to help me out and we had a lot of fun working together. Opportunities for growth and development: OpenText offers a variety of training and development opportunities to help employees grow their careers. I was able to take advantage of these opportunities to learn new skills and advance my career.
Cons
High workload: The workload at OpenText can be high at times, especially during busy periods. However, management is understanding and willing to help employees manage their workload. Bureaucracy: OpenText is a large company, so there can be some bureaucracy at times. However, management is working to reduce bureaucracy and make the company more agile.
1OpenText Response2moThank you for taking the time to write a review for us! Our employee wellness program is a cornerstone to OpenText’s working culture. We are always looking to improve on and implement global and local policies to enhance work-life balance for employees. OpenText has recently been recognized by Forbes as one of the World’s Best Employers. We're extremely happy to hear such positive feedback from you. We appreciate it and we look forward to you continuing to grow your career with us.
- 4.0Dec 17, 2020Anonymous EmployeeFormer Employee
Pros
Flexible and good work life balance
Cons
none to mention since had a great 2 years
- 2.0Nov 11, 2020Software EngineerCurrent EmployeeFlint, MI
Pros
OT pays well above average in my experience. Work life balance can be good but is 100% at the discretion of your immediate supervior.
Cons
You will be expected to churn out work at a ridiculous pace. Teams often feel undermanned and corporate bureaucracy in obtaining additional resources will impede progress. Often teams are missing critical resources so milestones and deadlines are consistently missed. CEO preaches that OT hires only the best and brightest but are unable to retain them because of atmosphere. Inter-department and inter-product work is thinly veiled finger pointing and true teamwork suffers because of it. Annual review process involves a capped number of reviews at each level of achievement so consistent high level work may only earn you an average rating because too many other people outperformed their expectations despite praise from reviewing supervisor.
6 - 2.0Sep 30, 2017Professional ServicesFormer Employee, more than 8 yearsLondon, England
Pros
Decent work / life balance if you're an older employee who's able to WFH occasionally - note that NO new employees are allowed to be home workers, ALL office based! Some great office locations around the world - decent facilities in some places. Some really smart, professional, innovative people throughout the company who want to do a good job - but fewer by the year.
Cons
Biggest single problem with the company? The CEO. The entire culture is top-down driven by how he wants things to run. As many other reviews have said, he is a micro-managing control freak - no local autonomy allowed whatsoever. Upper management are utterly supine. The corporate fish is very quickly rotting from the head, and many no longer believe that the company can change whilst current CEO remains in place. The current quarter is all - speculative long term investment is *zero*. Frequent (annual) employee "rebalancing" i.e. culling exercises typically amount to 5% of the entire workforce being laid off in one go. Huge numbers of open headcount disappear without warning to keep margin under control after another Qtr of missed revenue targets. OT Cloud is a joke. That's the OT Cloud Future Of The Company Cloud. Held together / kept running by sheer desperation and wishful thinking. Utterly broken process-wise behind the scenes, a literal handful of dedicated support staff across EMEA barely keeping things alive, without the management will to fix it because of the short term-ism that rules the company. Need "X" people to run your current contracts based on the number of hours in the current contracts? Tough - you can have half of that. From a Sales perspective, the company is really struggling to switch from a perpetual licensing / huge-uplift-each-year support and maintenance revenue model to a flexible subscription model that other companies seem to manage quite easily. Pretty much zero organic growth - if this shark ever stops swimming / eating other smaller companies, it'll die! If you join from an acquired company, watch your back and don't believe any reassurances you may receive. Should you decide to join this company, just make sure you accept up front that Employees do. Not. Matter. All that matters is the current quarter. This is a company that exists solely to acquire new assets and then sweat them to their very last drop of blood. People are nothing - plenty more where they came from, right? Department level team meetings? Forget it - they cost money. Taking time out for team days out? What, time that could be used closing additional business? No non-billable travel possible internally. Work in a geographically disparate team and want to bring people together in the same country for a meeting to talk strategy and build ties? Forget it unless the travel is billable to a customer. Pay-rises: just feel your morale SOAR as you listen to another chest thumping earnings call then PLUMMET when you get a 1% raise if you're VERY lucky. Pay is WAY below industry standards despite supposed annually-adjusted salary band reviews. Decent pay rises only happen if you're attached to an important account and you threaten to leave. Variable comp: Services variable comp "standardised" to just a couple of plans across entire geos. Too complex to calculate more than that, apparently! Completely disincentivises staff because personal effort makes *no difference whatsoever* if you're on a revenue only plan. Payouts are all over the place - opaque if not intentionally obfuscated and very often "adjusted" the month after because someone realized that one of the dice used to calculate it had fallen onto the floor and under the sofa...
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