Openet Reviews | Glassdoor

Openet Reviews

Updated December 31, 2016
23 reviews

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3.0
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Openet CEO Niall Norton
Niall Norton
10 Ratings

23 Employee Reviews

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Pros
  • flexi working hour: work from home once in a while, should be 9 to 530 but it's ok to 10 to 5 or even 11 to 4 (in 5 reviews)

  • Good work culture , great management , friendly colleagues , good work life balance,wfh opportunities (in 4 reviews)

Cons
  • Non-City Centre Location, out in Dublin 12 (in 3 reviews)

  • The Management team too static, company has outgrown some (in 3 reviews)

More Pros and Cons

  1. Helpful (6)

    "Telecom vendor company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Innovative, working on cutting edge technology
    Small to Medium size company
    Some very nice individuals you get to work with
    Work from Home by default

    Cons

    Bad middle management
    Dirty politics
    No culture of sharing info
    Lacking vision
    All decisions made in Dublin
    You can be on a very bad spot, left on your own
    Lacking integrity

    Advice to Management

    Cut the politics, focus on technology and core skills


  2. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Openet full-time

    Pros

    Good work environment, smart people

    Cons

    Out of touch management team, fragmented and ever-changing company strategy


  3. Helpful (2)

    "Good Company to work if they make few changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Support Engineer in Stone Ridge, VA
    Current Employee - Operational Support Engineer in Stone Ridge, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Openet full-time (More than 5 years)

    Pros

    Flexibility to work from home, intelligent people, good customer based solution and can give a very tough competition to competitors.

    Cons

    Hiring too many contractors unnecessary, should train internal resources to do the job.
    Increment not at its best have to prove to capabilities.

    Advice to Management

    Need to check at the root level to see how is team performing and reason of loosing some big opportunity


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  5. Helpful (5)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Neutral Outlook
    Approves of CEO

    I have been working at Openet full-time (More than 5 years)

    Pros

    Great engineers. Can be challenging, exciting work. Many different technologies that continually evolve. Good benefits.

    Cons

    Poor career paths and upward mobility. More often than not people are hired in above rather than being promoted internally.
    Many of the great engineers have moved on due to stagnant remuneration and career advancement.
    HQ gets more attention than other locations. Career advancement more likely there than other locations.
    Top heavy company. It used to be primarily an engineering company. Many years ago it grew significantly and ended up having far too many management positions and resources for the number of engineers.
    Information sharing is a big challenge. Still very silo'd knowledge.

    Advice to Management

    Focus on reigniting employee passion and finding more motivating remuneration incentives.


  6. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Catonsville, MD
    Current Employee - Anonymous Employee in Catonsville, MD
    Recommends
    Positive Outlook

    I have been working at Openet full-time (More than 5 years)

    Pros

    * you can make a mistake and not be fired for it - you can learn from it and improve
    * they have some top notch engineers and brains who are mostly allowed to grown and improve the products
    * i have helpful and supportive management

    Cons

    * Lost some of the can-do attitude from 5 years ago
    * The groups are separate and competitive to the point of almost being detrimental to the clients
    * appreciate more funding in areas such as hardware labs

    Advice to Management

    Better commission structure and training would go a long way.
    instead of encouraging competition, encourage all groups to be cooperative to help the end goal - the client


  7. Helpful (8)

    "Seems to be moving in the wrong direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various
    Former Employee - Various
    Doesn't Recommend
    Negative Outlook

    I worked at Openet full-time (More than 3 years)

    Pros

    I learned a lot working at Openet and worked with some very sharp people. The benefits were pretty good, and at first the atmosphere was great.

    Work-life balance was hit-or-miss. There were times when it was pretty good, but also a lot of get-it-done-yesterday fire drills. Not unusual for a small technology company with huge telecom clients, I think.

    Overall my experience was positive, but I wouldn't go back there now.

    Cons

    Openet seems to be losing its touch. It grew very rapidly for a few years, but over the last year or so seems to be shrinking just as rapidly. Openet has some very compelling products, but doesn't seem to be able to focus on really polishing them and moving them forward.

    The company seemed quite management-heavy toward the end of my time there.


  8. Helpful (3)

    "Good heart, dreams of being something else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very strong technology, very engaged and smart employees. Interesting area to work.

    Cons

    Grew by riding a wave of investment in flagship product. The wave is receding, and the company is unsure what to do with itself. Constant half-baked dabbling in various strategic directions, which are followed with urgency until the next idea comes along. Very political with lots of behind-the-scenes maneuvering, a situation encouraged by top leadership.

    Advice to Management

    Streamline and simplify the company direction. Discourage politics.


  9. "Good place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Openet full-time (More than a year)

    Pros

    Good benefit. Good for people with experience

    Cons

    too specific tasks. not sure where to use what you learn here


  10. "Overall, a good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    Approves of CEO

    Pros

    Openet is a very relaxed workplace. There are a lot of references that help you learn all that is thrown at you to know

    Cons

    Although there are a lot of references to aid you, there is so much thrown at you in such a short amount of time, it can be overwhelming. Additionally, the company seems to be growing faster than it can control.

    Advice to Management

    The first thing that should change is the pace of training. There are many nuances that can hinder a new employees progress. Also, contain growth.


  11. Helpful (3)

    "Mid sized company with a startup mentality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Openet full-time

    Pros

    Fairly good work/life balance
    Opportunity for travel
    Decent benefits package
    Laid back atmosphere

    Cons

    Thick layer of middle management - the company has a diamond shaped hierarchy rather than a pyramid. A lot of meetings for the sake of meetings without agendas or minutes being kept

    Staff retention - revolving door of staff turnover for some departments. Key issues left unaddressed due to cost, effort involved, or unwillingness to resolve them. Replacements are hired straight into jobs without allowing for ramp up time. Loyalty and competency are rewarded inconsistently

    Lack of accountability - management is very hands off in terms of responsibility, taking a lassez-faire attitude towards development after initial product ideas. Little to no ownership of projects takes place, resulting in meandering life cycles and poor (sometimes even conflicting) design choices. Bad decisions are left to run their course. Some departments even create bottlenecks for progress but this is not addressed

    Poor interdepartmental communication - many sections of the company are oblivious to what is happening in others and are often hostile or act as competitors rather than the same company

    Lip service to best practices - there is a company culture outlined, however the only efforts to enforce it are with patronizing wall posters and booklets. Superficial adherence to agile software development. Failed attempts to jump on the bandwagon, long after it has already departed, for various other practices or technologies

    Serious case of "not invented here" - attempts to solve every engineering problem with the same internal technology, particularly in relation to using the company's proprietary language in every project and for testing

    Feedback ignored - company feedback surveys are taken and the results are either ignored or dismissed out of hand

    Advice to Management

    Course correct from time to time and make sure decisions are actually making it down the line.
    The company is over a decade and a half old, it's time to stop acting like the underdog. Focus on delivering quality instead of chasing rainbows



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