Opera Solutions Reviews | Glassdoor

Opera Solutions Reviews

Updated April 19, 2017
235 reviews

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Pros
  • Good Working Environment, Work-Life Balance (in 17 reviews)

  • Flexi timings and work from home are some of the great policies (in 11 reviews)

Cons
  • work life balance can vary from being awesome to being awful (in 10 reviews)

  • IT/Technology - Being a big data company, there is no understanding or expertise in hadoop/computer architecture (in 12 reviews)

More Pros and Cons

  1. Helpful (6)

    "Smart, motivated, excited junior employees...wasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opera Solutions full-time (More than 5 years)

    Pros

    People at manager and below levels are great
        - Smart: top schools, top performers
        - Personable: normal people you'd want to grab a drink with
        - Creative: willing to suggest new ideas, and try to learn new things rapidly (as the firm shifts focus)

    The idea behind "predictive analytics" is a good one. That said, so is the idea to time travel. Success takes more than an idea. You need to be able to execute on it. Execution is not hiring a bunch of smart people. You need leadership and direction.

    Cons

    Employees are Mistreated
      - Pay is below market, especially for the hours put in
      - You work 80+ hour weeks, only to be told retroactively you won't get a bonus (3+ months after you were supposed to get it, with ZERO communication or lies in the interim)
      - I have been bonus eligible for 4 years here: 2009, 2010, 2011, 2012: No bonus in 2009 (financial crisis, understandable), decent bonuses in 2010 and 2011, No bonus in 2012 (even though we were told all year it was our best year ever). 50% bonus rate is unacceptable.
       - Management is sneaky, deceitful, and totally unethical: Both times we got zero bonuses, we were strung along by lies. Management would tell us bonuses were "delayed" for weeks, then months, then complete silence on the matter, then the hammer would drop and we'd be told the truth. They're literally just trying to squeeze water out of rocks.
       - More unethical practices: They closed the Paris office and told the employees they'd have the option to transfer. Then, they stopped answering all communications from the Paris employees, declared bankruptcy in France, and didn't offer transfers (after months of saying they would and leaving the employees in limbo). The French employees had to scramble to find jobs, after being lied to for months. On top of that, management told everyone that the French employees simply didn't accept the transfer offers.
       - You're still expected to work like a consultant, but be paid like

    Horrible Execution by Management
       - Senior Management was tasked with facilitating the shift from "consulting" to "technology / product". They have failed. Horribly.
       - Whenever someone who knows what they are doing in the big data / product world (e.g. senior folks from SAP, Oracle, etc.) is brought in, they realize what a mess Opera is and leave within 6 months.
       - Many managers and principals are former consultants, and have no idea what they're doing in analytics projects or product driven projects. Not their fault - they're consultants, but it makes projects extremely frustrating. They haven't been trained, and many have no idea how to deliver a product driven project.
        - Horrible cash management: Hired tons of scientists and sales people who have yet to deliver anything really, while the consultants deliver project after project in "services", working typical consulting hours. Then there is no cash to pay the revenue generating consultants, because cash was burned on scientists, sales people, and failed products.
       - Everything is pretty much smoke and mirrors. Product names and ideas keep changing, but there is nearly nothing tangible to show for it. Consultants are then tasked with spinning this smoke and mirrors into something during business development and sales efforts

    Offshore Model
       - The offshore model is extremely frustrating. On analytics projects, huge chunks of teams are in Shanghai and India
       - Hours become unmanageable if you want to be in any way productive due to time zone differences
       - Turnaround times are slow because of the timezones. Though the "24 hour model" is pitched, what it really means is everything takes at least twice as long to do because you can only talk to your team at the beginning and end of each day, and deliverables can then be reviewed, with more wait time in between
      - Communication can be very difficult and inefficient. Lengthy, detailed emails are required, compared to traditional consulting firms where you can just sit with your team, brainstorm, review data together in real time, etc. Huge waste of time, and very stressful, because if the communication is not clear, you lose an entire day of work from the offshore team
       - It is all stemmed from Opera's reluctance to bring teams to the same location to work (because this costs money)

    Advice to Management

    Remember that your "resources" are people. Though we claim to be a technology and product firm, everyone knows we have basically no real ground breaking products or technology. The magic is in the analytics done on bespoke projects and in the delivery of services projects by consultants. Those results are driven by people. The people are what makes this firm tick, and you are driving your best people out.


  2. "Best-positioned company in Big Data analytics space"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Jersey City, NJ
    Current Employee - Vice President in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time (More than 3 years)

    Pros

    Opportunity to be part of the most advanced company in the exploding Big Data arena
    Great people - accomplished, intelligent, fun
    Chance to be part of fluid, entrepreneurial culture, bring great products to new markets, and get in on ground floor of the Big Data economy

    Cons

    Definite growing pains - particularly in shedding the old consulting values and approaches
    Some grumpy and cynical old-style consultants who create a lot of noise and won't get on the new bandwagon
    Company has grown so fast that its processes and infrastructure have not kept up - it's harder to get things done than it should be

    Advice to Management

    What the company represents in the market, and the traction it's gaining, is real. But management needs to do a better job of communicating it all internally, especially to the few folks who just don't "get it" and are creating a lot of needless angst.


  3. Helpful (1)

    "Lost in space? No future for the company or it's people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive in New York, NY
    Current Employee - Senior Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opera Solutions full-time (More than 3 years)

    Pros

    Nothing. Not anymore. Consulting that never grew up.

    Cons

    CEO is completely lost. His strategy is flawed.
    Any new and existing investors will regret every looking at this company. They will loose it all.

    Advice to Management

    The CEO needs to leave. He is clueless.


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  5. "An Opportunity To Work With “A” Quality People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time (More than a year)

    Pros

    If there was one element about Opera Solutions that places it head and shoulders above the other "Big Data"/service players in the market, it’s the quality of the people I work with. Through all levels of the org, the company consists of a collegial atmosphere with some of the brightest minds I’ve had the pleasure of working with.

    The company's CEO, Arnab, is a visionary in this space and has been the driving force behind the company's shift from its consulting roots to a software company. He has high standards for himself and the people around him. Those who aren't willing to give their all — to work harder and think more deeply — may have a problem with this. Personally, I like it.

    Though a lot of reviews suggest the c-suite is disconnected from the trenches, I beg to differ as the hierarchy is relatively flat and management is helping drive initiatives daily.

    Salaries remain competitive and if you do contribute top-notch work, you will be rewarded sooner rather than later. As one poster said “you get what you put in,” which means if you roll up your sleeves, prepare to work hard, and produce, your efforts will be recognized by senior leadership.

    If you’re hungry there’s plenty of room to grow, by climbing “the ladder” and also by gaining experience at one of the top companies in the “Big Data” space.

    Cons

    Communication throughout the organization needs attention as “town hall” style Q&A meetings are rarely held and transparency is lacking.


  6. Helpful (3)

    "Swan song?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Manager in Jersey City, NJ
    Current Employee - Engagement Manager in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opera Solutions full-time

    Pros

    Although some of Opera’s best people have recently left or been pushed out, the company still has some very bright minds knowledgeable not only in Analytics but also in several client industries.

    Cons

    The CEO and main shareholder is after a quick cash-out and is pushing changes that are harmful to the mid- and long-term future of the company.

    Morale is extremely low and most decent people currently interview with other companies, several key scientists and the heads of the London and Paris offices have left already and the quality of client work starts decreasing.
    HR policies and direction are inexistent and bonuses have been pathetic (or nil) for the last couple of years…

    Opera was built with a great business model, combining the insights of advanced analytics with the deep understanding that ex-management consultants can bring to specific industries. For years, it had a clear advantage over other big data market players.
    Now, it endeavors to copy the business model of software houses but without having neither the DNA nor the relevant resources for it… add to that the departure of so many good people and the constant changes in the leadership group… disaster is looming.

    Advice to Management

    Get your act together and stop trying to copy other companies


  7. Helpful (5)

    "Never met a management team that cared less about or communicated less with its people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opera Solutions full-time

    Pros

    1) There are some smart people with decent personalities working for this company (though the # of such people there are rapidly diminishing as you read this)
    2) They provide lunches on Fridays
    4) The jersey office has a nice view of manhattan

    Cons

    1) This is a consulting firm trying to become a big data solutions company - it is trying to develop products without hiring people who know how to manage the products. They plug consultants or programmers who do not have product managing experience to cobble together products. The result: they spend way too long building products that are not outstanding or groundbreaking in anyway, in many cases, they keep investing in failed attempts for far too long.

    2) There are not many people who truly want to mentor the younger people in the firm. A lot of the "mentors" are mentors more because it is a requirement of the job given their level of seniority.

    3) Environment is political, obvious practice of nepotism

    4) Management or those who communicate to the rest of the company on behalf of the management (i'm not clear who's in the "management" anymore these days) also make promises to employees that they cannot keep

    5) The company does not have enough cash to give out any year end bonuses or promote anyone in 2012

    6) The best people in the firm are leaving. Top execs that have been with the firm right from the beginning are also jumping ship -which is an indicator of how bright the growth potential of the firm is these days as these should be the very people who believe most in the company. They have been building the company for years, given stock options, and should be waiting to reap the benefits of seeds they sowed for the firm... but they have decided to give whatever "rewards" this firm can offer to them up

    7) I dont think the company has any values that are inspiring. It has a somewhat decent culture only because the little people that they hire at the bottom happen to be decent people who have a fairly good head on their shoulders and are willing to contribute to the community spirit of the company


  8. "Lots of work, long hours and little fun, though you learn a lot, quickly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Opera Solutions full-time

    Pros

    You get to experience a lot of different things, different companies and sides of companies most will never even read/hear about. Some of the people can be great to work with and be around. Pretty young company, be it since start up and as in the employees are young, so that is good. Lots of freedom and a lack of traditional business structure is a different plus.

    Cons

    Tons of work and long hours. Prepare to work, a lot. People can be helpful most of the time, though there are moments or situations where you just need to fend for yourself and manage a lot. The jobs wears you down and you pay a price for it.

    Advice to Management

    Figure out how to make projects enjoyable to be on and focus on what is going on. Seems like more time/effort/money goes into the higher ups, marketing and unnecessary items than the people working the projects.


  9. "Sr. Project Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Opera Solutions full-time (More than a year)

    Pros

    Good career growth, interesting value prop

    Cons

    Business changing, lack of communication from sr. mgmt

    Advice to Management

    Tell us what is going on.


  10. "Niche in Analytic Consulting, Great learning experience, Poor executive leadership and communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Opera Solutions full-time (More than a year)

    Pros

    Group of bright and fun Junior people
    Diverse skill sets with business consultants, analytic specialists and software developers
    Intriguing projects in the applied analytic space across all industries

    Cons

    Below market compensation and benefits
    Lack of executive leadership and communication
    Unstructured training programs (improving)
    Unclear firm direction and career progression path

    Advice to Management

    Communicate your vision and stick to it
    Build a reputable firm from the foundation instead of building a reputation for a big pay day


  11. Helpful (2)

    "Less stellar than promised"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Jersey City, NJ
    Former Employee - Senior Associate in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Opera Solutions full-time (More than a year)

    Pros

    If you're liked by certain partners, you'll do very very well here. If you want to win, you have to play the right way.

    Cons

    Lots of office politics. Owner is rude to partners, hence partners rude to managers and managers rude to associates. Culture really trickles down from the top and when I was there 2008 - 2010 (granted it was the financial downturn), the environment at work and projects were really hostile. Your happiness highly depending on which partner(s) you worked with.

    Advice to Management

    Less politics. More transparency. Hire more respectful people who don't verbally abuse others and work employees to their death.


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