Operation Homefront Reviews | Glassdoor

Operation Homefront Reviews

Updated July 25, 2017
34 reviews

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3.0
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John I. Pray, Jr.
11 Ratings

34 Employee Reviews

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  1. "Executive Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Operation Homefront full-time

    Pros

    Great organization truly helping the families of deployed service members.

    Cons

    There were a lot of internal changes at the time, but nothing more than having to get adapted to the changes.

    Operation Homefront Response

    Aug 8, 2017 – President/CEO

    Thank you for your feedback – I’m very glad you feel like you worked for a “great organization.” At the heart of every great organization is a common understanding of what drives those in the... More


  2. Helpful (1)

    "Community Liaison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Liaison
    Former Employee - Community Liaison
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Operation Homefront (More than 3 years)

    Pros

    Flexible Schedule, mission that you believe in, helping military families

    Cons

    Always felt as though we were in a transition period, high turnover rate. By the time you'd get used to something, it would be changed again without explanation. Poor benefits, and low pay, but it's a non profit so that can be expected.

    Operation Homefront Response

    Jun 28, 2017 – President/CEO

    Thank you for your feedback – I wholeheartedly agree that our mission, to help military families, drives all at Operation Homefront. In February, we celebrated our 15th year serving America’s... More

  3. Helpful (1)

    "Terrible Organization - Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Atlanta, GA
    Former Employee - Program Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Operation Homefront full-time (More than a year)

    Pros

    The stated goals are to help military families and some do get some help.

    Cons

    Operation Homefront has become corrupt. They laid off numerous employees from 2016 to 2017 in order to raise the pay of numerous senior executives by outrageous amounts. They use the stories of truly devastated wounded warriors to raise money and funnel shameful amounts to senior executives. Additionally, they raise money to purchase backpacks for military children, then they require field personnel to raise money from other organizations to pay their headquarters back for those backpacks. This is a shell game which helps enable the ridiculous salary increases. $2 of backpack money is donated for every $1 of backpacks purchased. Shameful. DO NOT SUPPORT THIS ORGANIZATION!

    Advice to Management

    Stop being corrupt.

    Operation Homefront Response

    Jul 10, 2017 – President/CEO

    Thank you for providing your thoughts. I am immensely proud of what the Operation Homefront team has done, and is doing, to meet the needs of our military families and am saddened to hear you feel... More


  4. Helpful (4)

    "Excessive Micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Valparaiso, IN
    Former Employee - Anonymous Employee in Valparaiso, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Operation Homefront full-time (Less than a year)

    Pros

    The pros to working with this organization was the ability to support active duty and reserve military members and their families.

    Cons

    There was excessive micromanagement. Supervisor was envious of my academic credentials. Although I worked from home and was very dependable, supervisor constantly texted and sent email messages requesting my minute-by-minute work activities. Lastly, I wasn't allowed to use any of may leadership skills.

    Advice to Management

    My advice to management would be to encourage staff to excel by providing a productive and encouraging work environment. Otherwise, there will continue to be mass exoduses.

    Operation Homefront Response

    Dec 20, 2016 – President/CEO

    Thank you for your feedback. I agree that one of the best aspects of the work we do is the satisfaction that comes from being able to serve America’s military families, and knowing we are helping... More


  5. Helpful (1)

    "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family oriented organization and excellent staff

    Cons

    Virtual organization which can have it's challenges at times

    Advice to Management

    Keep up the good work!

    Operation Homefront Response

    Nov 16, 2016 – President/CEO

    Thank you for your positive feedback. I wholeheartedly agree that we have a “great team” that always goes the extra distance to deliver on our perform with excellence core value. I am confident... More


  6. "Making a Difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Operation Homefront full-time

    Pros

    Mission is great. I love working for a mission that I can believe in and support.
    Staff has the right "work hard/play hard mentality. Excellent people.
    Project Ownership. I like the fact that senior management believes in the employees enough to give them ownership of projects. This is a real opportunity to grown as a leader and also as a teammate.
    Senior Leadership: I believe they've set a great tone for the organization. They are decisive. They are fast and they really seem to care about the employees. Major plus.

    Cons

    Split headquarters can be challenging but the teams seems to have adjusted rather well. So, it's a work in progress that is heading in the right direction.

    Advice to Management

    We're in a good place -- and getting better.. I think all of us here have seen the real positives the new leadership has provided across the organization. Keep it up.

    Operation Homefront Response

    Mar 28, 2016 – President/CEO

    Thank you for feedback about our mission and our leadership team. For an organization to thrive, it’s critical to have leaders at all levels that are both invested and engaged – and not only within... More


  7. Helpful (1)

    "I love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Operation Homefront full-time

    Pros

    Great organization with a great mission!

    Cons

    Salary a little low.

    Advice to Management

    Make sure to supply room for employee's to grow with the company and provide decent salaries so you have life long employees and not just a revolving door or people coming and going.

    Operation Homefront Response

    Mar 28, 2016 – President/CEO

    Completely agree…“great organization with a great mission!” And I would add…staffed with really great people! Having a dedicated staff is what makes our important mission happen. Ultimately, our... More

  8. "A Positive Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Operation Homefront full-time

    Pros

    When I started at Operation Homefront they were undergoing a change in leadership. Since then, there's been a noticeable increase in employee satisfaction and a more positive energy around the office. I would say the change was very valuable for the organization as a whole and I feel like the company is very focused not just on its mission to build strong, stable, and secure military families -- but it also has an increased emphasis on taking care of its employees. I am excited about the direction we’re heading.

    Cons

    Processes are very important and OH was not heavily focused on this in the past. However, the new direction is very oriented toward efficiency, effectiveness, effort -- and gratitude for work well done.

    Advice to Management

    Keep communicating with the staff and they will continue moving OH from good to great!

    Operation Homefront Response

    Mar 28, 2016 – President/CEO

    Thank you for your feedback. We are working very hard, at all levels, to create a positive organizational climate – one that allows all to contribute to the best of their ability and feel genuinely... More


  9. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Operation Homefront (More than 3 years)

    Pros

    Mission of the organization and who they serve is great

    Cons

    Very busy, on the road lots of travel

    Operation Homefront Response

    Mar 17, 2016 – President/CEO

    Thank you for your positive comments about our mission and those we serve – I agree completely – great mission and great military families. I am also proud to say we have a great team that makes our... More


  10. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative
    Former Employee - Client Service Representative
    Recommends
    Positive Outlook

    I worked at Operation Homefront (More than 3 years)

    Pros

    Great mission, most employees are dedicated to helping service members

    Cons

    As a non -profit, they do not offer large salaries

    Operation Homefront Response

    Mar 4, 2016 – President/CEO

    Thank you for your positive comments about our mission. I am proud to say we have a great team who believe deeply in and are dedicated to our mission to build strong, stable, and secure military... More


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