Opinion Access Reviews | Glassdoor

Opinion Access Reviews

Updated October 10, 2016
29 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Jimmy Hoffman
11 Ratings

29 Employee Reviews

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  1. Helpful (1)

    "A starting point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Long Island City, NY
    Current Employee - Call Center Representative in Long Island City, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule and open schedule

    Cons

    An OK commute from the Bronx


  2. "A must to avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The only pros are if you are a smoker you will have many breaks to go smoke whatever it is you smoke,

    Cons

    middle school mentality - non professionalism displayed by floor monitors - ghetto mentality -

    Advice to Management

    I've worked here for about 6 months now and plan on leaving in a few days. I would not seriously recommend Opinion Access to anyone who is seriously looking to make a career out of working here. When I started in May at first eveyrthing was fine, then every other day there was drama, in-fighting, lying, mistreatment, verbal harassment, threats and the list goes on. The job its self was okay but there were too many breaks, and working 40 hours for $205 makes one wonder. You cant talk to anyone with any good answer as to why the pay scale changes every other week. You cant ask a question without being spoken to like a child (I'm 67)

    Learn how to speak to adults - more experienced employees who know mathematics need to keep up with their hours as many people have complained of missing hours which means your paycheck will not contain all of your pay hours. They will always find
    a way to blame 'you' while speaking down to you about anything which will deflect the issue away from them. This company needs to be investigated pronto.


  3. "Telephone Interviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in New York, NY
    Former Employee - Telephone Interviewer in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Interacting with public on telephone talking about interesting topics and subjects.Opportunities for alot of work hours and overtime when busy during specific call seasons.

    Cons

    Work slow downs when projects end suddenly. Lack of professional attitude with some staff. Hours are abruptly cut if work slows down. Production goals sometimes limits your ability to earn if you cannot stay on rate with the call average.

    Advice to Management

    Create more consistent professional environment with some supervisors who play favorites, are not knowledgeable and sometimes gives misinformation as well as not helpful if you have questions.


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  5. Helpful (1)

    "Ghetto sweatshop"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    There are no pros to this job. Unless you're satisfied with having a job

    Cons

    This place is run like a sweat shop. Very depressing environment and 10 minute breaks are given. A lot of ex convicts and weird people.

    Advice to Management

    Replace the entire staff. Do background checks


  6. Helpful (1)

    "working at opinion access"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Long Island City, NY
    Former Employee - Telephone Interviewer in Long Island City, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Opinion Access part-time

    Pros

    They hire pretty much anyone who can speak English fluently and fire almost no one. Good to get yourself started if you are disabled, have a criminal record, been out of work for like a decade or more, didnt finish high school, or dont want a serious job with a lot of commitment. Very flexible hours. You would have to do somethng REALLY bad to be fired here. If you complete a lot of surveys you get a lot of bonuses.

    Cons

    If you do not complete at least 2 surveys an hour expect a very low pay check every month. The pay is unbelievably low for bad performers. Only worth taking the job if you can convince a lot of people to complete surveys otherwise dont bother. Even mc donalds would pay better. Also got to work at least one day EVERY weekend.


  7. Helpful (2)

    "No way jose!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Researcher in New York, NY
    Former Employee - Market Researcher in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Opinion Access (More than 3 years)

    Pros

    It's a quick part time job for felons, uneducated or retired people,

    Cons

    It's like a filthy children playground, and unprofessional

    Advice to Management

    Hire new management, renovate the facility


  8. Helpful (1)

    "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Long Island City, NY
    Former Employee - Customer Representative in Long Island City, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Opinion Access (Less than a year)

    Pros

    flexible hours convenient transportation, convenient and respectful workers

    Cons

    crazy hours, when it is slow you dont work

    Advice to Management

    lock in hours


  9. Helpful (1)

    "Call center representativef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Opinion Access full-time (Less than a year)

    Pros

    Flexible hrs,worked from prepared script incentive raises, reasonable lunch hrs, very little supervision, start work promptly, pleasant atmosphere. Near public transportation

    Cons

    Long commute,whenyou couldn't complete surveys you were penalized by losing hours and shifts, given poor producing surveys, late by 15 min you weren't allowed to work that day.


  10. Helpful (2)

    "Ad-hoc interviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in New York, NY
    Former Employee - Telephone Interviewer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Opinion Access (Less than a year)

    Pros

    good work hours, near subway

    Cons

    low pay, part time only, no benefits.

    Advice to Management

    treat employees like people and not animals.


  11. "Good work for good pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opinion Access full-time

    Pros

    Flexible work schedule, air conditioned in Summer; heated in Winter. Nice people and you don't have to sell anything.

    Cons

    sometimes you can't work as much as you like since they need more people when they are really busy, and less people when they aren't that busy.



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