Opinion Access Reviews | Glassdoor

Opinion Access Reviews

Updated March 15, 2017
12 reviews

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Current Employees

2.4
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Jimmy Hoffman
5 Ratings

12 Employee Reviews

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  1. Helpful (1)

    "A starting point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Long Island City, NY
    Current Employee - Call Center Representative in Long Island City, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule and open schedule

    Cons

    An OK commute from the Bronx


  2. Helpful (2)

    "not bad but could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research Call Center Supervisor/Shift Manager in New York, NY
    Current Employee - Market Research Call Center Supervisor/Shift Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Opinion Access (More than 3 years)

    Pros

    min wage work opportunities for all

    Cons

    no real career advancement here

    Advice to Management

    pay your people


  3. Helpful (1)

    "Excellent work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fun Co-Workers
    Get bonus for some completed surveys
    Get hired quick once you pass test and/or training
    The night shift is the best shift

    Cons

    Not enough hours on some days.


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  5. Helpful (2)

    "Interesting, but not long-lasting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Opinion Access part-time (Less than a year)

    Pros

    My customer service experience improved and communicating with people over the phone became easier.

    Cons

    Not fair to workers, doesn't permit them to join a union. Employees were preparing to strike.
    You were only trained for one survey, and they won't assign you to another for a long time.

    Advice to Management

    Train your employees to ALL of the surveys, so you don't have to keep looking for others. Letting your employees unionize isn't a bad idea either.


  6. Helpful (1)

    "The amount of hours were crappy!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Opinion Access part-time (Less than a year)

    Pros

    * Gain people skills
    * Easiest job in the world to get if you know how to type, read, and follow directions

    Cons

    * They send you home if you aren't as good as their top employees
    * If you show up late or on time you still might not be guaranteed a cubicle= work

    Advice to Management

    * First come, first served should only be applied when you're giving handouts. A cubicle for your employees shouldn't be one of them.


  7. Helpful (3)

    "Omg this place is terrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opinion Access part-time

    Pros

    Quick paycheck
    Very easy to get. You literally just walk in, and as long as you can read and write in English you've got the job.

    Cons

    The bathrooms are dirty.
    Rules are ridiculous!!
    Cameras follow you.
    Training team is very rude and literally scare and bully potential employees during training.
    Confusion all throughout.
    Not allowed bathroom breaks.
    7.25 an hour for painful headaches and rude treatment
    Supervisors act as though they're doing you a favor when you ask a question
    They do not allow direct deposit...?

    Advice to Management

    Stop bullying workers and treating workers like crap. For 7.25 an hour you sure do expect a lot. Very unprofessional environment always breeds unprofessional employees.


  8. Helpful (3)

    "in my opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Phone Operator in Long Island City, NY
    Current Employee - Bilingual Phone Operator in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opinion Access part-time (Less than a year)

    Pros

    immediate hire, easy interview process just pay attention, bilinguals make $9 per hour and $8 when conducting english surveys, no strict dresscodes (use common sense people), some of their staff are very professonal and helpful and truly want you to succseed. everyone is given a fair chance, but its up to you to take it...

    Cons

    the interview process should be better at filtering people that cant read/write, some people dont take their work seriously some act and look a mess... also the office is kinda dark and depressing,

    Advice to Management

    sometype of uniform should be in effect, that might help some people get into a more professonal mindset,also the place could use better lighting, the dim lighting is depressing and tiresome..


  9. "Good work for good pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opinion Access full-time

    Pros

    Flexible work schedule, air conditioned in Summer; heated in Winter. Nice people and you don't have to sell anything.

    Cons

    sometimes you can't work as much as you like since they need more people when they are really busy, and less people when they aren't that busy.


  10. "Opinion Access Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employees can wear very comfortable, casual attire. Break times and lunch are generous.

    Cons

    Supervisors are unprofessional. We often switch surveys from night to night without being briefed. There is alot of hostility between employees. I do not feel safe working there.

    Advice to Management

    Management should encourage us to work more as a team, and be more responsive when we need assistance.


  11. "A must to avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The only pros are if you are a smoker you will have many breaks to go smoke whatever it is you smoke,

    Cons

    middle school mentality - non professionalism displayed by floor monitors - ghetto mentality -

    Advice to Management

    I've worked here for about 6 months now and plan on leaving in a few days. I would not seriously recommend Opinion Access to anyone who is seriously looking to make a career out of working here. When I started in May at first eveyrthing was fine, then every other day there was drama, in-fighting, lying, mistreatment, verbal harassment, threats and the list goes on. The job its self was okay but there were too many breaks, and working 40 hours for $205 makes one wonder. You cant talk to anyone with any good answer as to why the pay scale changes every other week. You cant ask a question without being spoken to like a child (I'm 67)

    Learn how to speak to adults - more experienced employees who know mathematics need to keep up with their hours as many people have complained of missing hours which means your paycheck will not contain all of your pay hours. They will always find
    a way to blame 'you' while speaking down to you about anything which will deflect the issue away from them. This company needs to be investigated pronto.


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