Opinion Access Reviews | Glassdoor

Opinion Access Reviews

Updated July 9, 2017
34 reviews

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34 Employee Reviews

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  1. Helpful (1)

    "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Long Island City, NY
    Former Employee - Customer Representative in Long Island City, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Opinion Access (Less than a year)

    Pros

    flexible hours convenient transportation, convenient and respectful workers

    Cons

    crazy hours, when it is slow you dont work

    Advice to Management

    lock in hours


  2. Helpful (1)

    "Call center representativef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Opinion Access full-time (Less than a year)

    Pros

    Flexible hrs,worked from prepared script incentive raises, reasonable lunch hrs, very little supervision, start work promptly, pleasant atmosphere. Near public transportation

    Cons

    Long commute,whenyou couldn't complete surveys you were penalized by losing hours and shifts, given poor producing surveys, late by 15 min you weren't allowed to work that day.

  3. Helpful (2)

    "Ad-hoc interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in New York, NY
    Former Employee - Telephone Interviewer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Opinion Access (Less than a year)

    Pros

    good work hours, near subway

    Cons

    low pay, part time only, no benefits.

    Advice to Management

    treat employees like people and not animals.


  4. "Good work for good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opinion Access full-time

    Pros

    Flexible work schedule, air conditioned in Summer; heated in Winter. Nice people and you don't have to sell anything.

    Cons

    sometimes you can't work as much as you like since they need more people when they are really busy, and less people when they aren't that busy.


  5. "Call Center Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Interview in New York, NY
    Former Employee - Call Center Interview in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Opinion Access (Less than a year)

    Pros

    You worked independently with supervisor on hand if needed.

    Cons

    I found no negative issues

    Advice to Management

    none


  6. Helpful (2)

    "Interviewer/Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Bronx, NY
    Former Employee - Interviewer in Bronx, NY
    Recommends
    No opinion of CEO

    I worked at Opinion Access (More than a year)

    Pros

    Its flexible and the people are nice.

    Cons

    inconsistent work, Screws up your hours, Equipment is not the best, not the cleanest of enviroment


  7. Helpful (2)

    "not bad but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research Call Center Supervisor/Shift Manager in New York, NY
    Current Employee - Market Research Call Center Supervisor/Shift Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Opinion Access (More than 3 years)

    Pros

    min wage work opportunities for all

    Cons

    no real career advancement here

    Advice to Management

    pay your people

  8. Helpful (3)

    "Telephone Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Long Island City, NY
    Former Employee - Telephone Interviewer in Long Island City, NY

    Pros

    They'll take anyone with a pulse. I can't imagine anyone has ever been fired, everyone with any sense quits.

    Cons

    At least one the the political phone 'surveys' I was conducting was really a targeted smear campaign against certain candidates.
    On my first day after training, a number of us were written-up for being an hour late because the office had written the wrong time on our schedule sheets.

    Advice to Management

    If you paid $2 more an hour and actually cared about your employees, you'd attract solid, dependable, productive workers.


  9. Helpful (1)

    "Excellent work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fun Co-Workers
    Get bonus for some completed surveys
    Get hired quick once you pass test and/or training
    The night shift is the best shift

    Cons

    Not enough hours on some days.


  10. Helpful (1)

    "I enjoyed the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surveyor
    Former Employee - Surveyor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Opinion Access full-time

    Pros

    I know the job well so...

    Cons

    None for me so far

    Advice to Management

    THEY ALLOW YOU TO DO YOUR JOB


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