Opinion Search Reviews | Glassdoor

Opinion Search Reviews

Updated May 8, 2019

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Found 35 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
0%
Approve of CEO
Ed Hum
7 Ratings
  1. "Average work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Opinion Search part-time

    Pros

    Flexible schedule, surveys can be interesting.

    Cons

    Repetitive job and hard to meet targets.

    Opinion Search2019-05-08
  2. "Solid intermediate job but not long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Opinion Search part-time

    Pros

    -Occasional bonus for performance -Daytime or nighttime available -Lower management is understanding

    Cons

    -Extremely mundane -Some supervisors should work on their attitude -If no surveys are available then there is no work hours.

    Opinion Search2018-10-27
  3. "Opinion Search"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Opinion Search part-time

    Pros

    Work from home Flexible schedule Commission pay given

    Cons

    Lots of calls Can get repetitive

    Advice to Management

    Be more involved with agents

    Opinion Search2018-08-14
  4. "Worked for 3 years part time, in office and at home, company now defunct and no longer operating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Montreal, QC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Opinion Search part-time for more than 3 years

    Pros

    Flexible Schedule Good Management for evening shifts Great Staff and colleagues

    Cons

    Little room for advancement or pay raise

    Opinion Search2018-07-19
  5. "Okay job for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Opinion Search part-time

    Pros

    very easy job, make your own schedules

    Cons

    scheduling hours are terrible and you can only get all your hours if you do well at your job.

    Opinion Search2018-05-24
  6. "Greate Coworkers"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Opinion Search part-time

      Pros

      Nice people and nice management

      Cons

      Reading the same script Can get boring

      Opinion Search2018-03-23
    • "Terrible work ethic"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Interviewer in Ottawa, ON
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Opinion Search full-time for more than 10 years

      Pros

      Flexible scheduling -offers employee benefits package for a price

      Cons

      -no communication between management and employees -minimum wage-shift cancellations without much notice-required a dr note for every missed shift-no support network-remote agent means isolation as employees were not given a means of communicating -unfair and unbalanced treatment of employees -

      Advice to Management

      You expect a lot of loyalty and hard work from employees so raise the working wage and ask your employees for ways to improve the work environment !

      Opinion Search2018-01-10
    • "An easy job to work from home"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Work At Home Telephone Customer Service Representative in Ottawa, ON
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Opinion Search full-time for more than 8 years

      Pros

      Love the flexibility of scheduling your own hours, love having no commute will miss this! I had no problem with Team leaders when I would go over on pause time as i had a permanent medical note on file for medical condition just make them aware. I have been with the company since 2009, I loved the social interaction and i was applauded for progress that I made. When I started i went directly to day shift from...

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      Cons

      Communication was not the same any longer once we went virtual. While in call centre you could walk up and ask your question instead of waiting for email response. This became apparently very early it would be an issue especially at night time when no one would use the chat window and emails were going unanswered sometimes for almost 20 minutes and team leaders would be inquiring why did that wrap up take so long. ...

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      Advice to Management

      My advice to management would be, make sure that everyone should be trained the exact same way. There are too many cliques within the company itself became very obvious. We should have been paid more once we went virtual as Opinion Search/ Nielsen no longer had the overhead to pay as we paid for phone, internet and office supplies ourselves and they did not have to provide printed copies of briefing documents. ...

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      Opinion Search2017-10-22
    • Helpful (1)

      "Alright if you just want a paycheck"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Interviewer in Montreal, QC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Opinion Search for more than a year

      Pros

      You can make an okay amount of money working here and it's not difficult. If you apply you will most likely get hired. They seem to just be looking for warm bodies, there's a high turnover rate, but there's a core team of people who stay a long time, mostly on the day shift. Friendly enough HR, flexible hours, low stress. Its not a sales job, it's just surveys so in general you don't deal with as much hostility as other...

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      Cons

      Occasionally aggressive or abusive respondents on the phone who don't want you bothering them. I did ok with it because I didn't take it personally too often, but I had friends who'd get really worn down by the negativity. There would be random dry spells where there were no hours. It was alright for my situation, but not for people that had a lot of expenses and no other income. The place is built in such a way that...

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      Advice to Management

      Pay attention to the employees who actually care about the job and show skill. Treat those employees better and keep them on board. You'll maybe have a smaller team, but it will be more efficient and cost effective than throwing money at the revolving door of unskilled people.

      Opinion Search2017-10-19
    • "Interviewer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Interviewer in Montreal, QC

      I worked at Opinion Search full-time for more than a year

      Pros

      Good working environment and with nice colleagues

      Cons

      It is a surveying job....

      Opinion Search2017-07-12
    Found 35 reviews