Optima Tax Relief Employee Reviews about "no cons"

Updated Sep 14, 2020

To filter reviews, or .
4.6
92%
Recommend to a Friend
95%
Approve of CEO
Pros
  • "Optima Tax Relief has the best work environment period(in 27 reviews)

  • "Great company that really knows how to take care of their employees(in 17 reviews)

Cons
  • "NOTHING BAD TO SAY ABOUT THIS COMPANY(in 8 reviews)

  • "Nothing bad to say about this company there absolutely wonderful(in 7 reviews)

More Pros and Cons

Reviews about "no cons"

Return to all Reviews
  1. Featured Review

    "They are what they say they are!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tax Associate in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optima Tax Relief full-time for less than a year

    Pros

    Very honest and transparent. They set the right expectations and don't lead you astray to fall in love with false promises. Always looking for ways to be inovative

    Cons

    Hard to have any when they are upfront about what they want.

    Continue reading

    Optima Tax Relief Response

    People Engagement & Development Specialist

    Thank you for this review! We will keep striving to be a company that you're happy to work for.

  2. "This is a company you will love to work for!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tax Associate in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optima Tax Relief full-time for more than a year

    Pros

    Pro's of working at Optima? Well... working at Optima has been a life changing experience for me. I have read if you love what you do you will not work a day in your life. That is just it. Optima motivates me to want to do better. I’ve been provided with amazing resources and people to help me better myself in my career and in my personal life. I have seen that your job can be an upbeat and fun experience while earning a living to provide for my family. I have been able to see and be a part of so many charitable donations and causes. Optiminians are friends, coworkers, a group of people that I am proud to be a part of and represent. So... to answer the question... what don’t I like about working at Optima?

    Cons

    Honestly I have been with the company for over 2 years and I have had no complaints. This is a company I plan to stay with for as many years as they will have me.

    Continue reading

    Optima Tax Relief Response

    People Engagement & Development Specialist

    Thank you for this feedback. We want to continue to motivate our employees and we hope you stay with us for a long time!


  3. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tax Associate in Santa Ana, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Optima Tax Relief full-time for less than a year

    Pros

    Great culture, great training, awesome upper management

    Cons

    No cons at this time

    Continue reading
  4. "Love my Job here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optima Tax Relief full-time for more than a year

    Pros

    Truly one of the best places I have ever worked

    Cons

    The only thing would be pay that I would like to see increased .

    Continue reading

    Optima Tax Relief Response

    People Engagement & Development Specialist

    Thank you for leaving us this review!

  5. "Great Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Support 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optima Tax Relief full-time for more than a year

    Pros

    The culture and atmosphere are very good. The employees are treated better than just drones. The company values promoting from within.

    Cons

    If you aren't in sales the pay is just below average. Performance reviews aren't consistent and no pay increases at all.

    Optima Tax Relief Response

    People Engagement & Development Specialist

    Thank you for your feedback, as we consider all the feedback we receive and try to make improvements. We conduct performance reviews which are called “check-ins” with our teams at the end of each quarter. We believe it’s important to have performance conversations timely and often. Pay increases are generally reviewed annually but can fluctuate based on department and the state of the business. We apologize if that was not clearly communicated to you and will look to be more transparent around these two items in the future!

  6. "Progressive company with a positive culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Optima Tax Relief full-time for more than a year

    Pros

    The senior leadership team truly cares about its employees and the community. Charity/community service is a big part of its culture. The company is forward-thinking and ahead of industry trends. There are good advancement opportunities if you decide to pursue one of their three career paths

    Cons

    Some of the managers lack the leadership skills needed though they have good intentions. Lots of company changes occur without clear communication to employees at times. The HR department seems to experience a lot of turnover which makes it difficult for us to know who to turn to when there are questions/concerns.

    Continue reading

    Optima Tax Relief Response

    People Engagement & Development Specialist

    Thank you for your feedback. Due to the company being in high growth mode the last several years, we have also had a lot of internal growth to support our hiring. We love to see new leaders emerge and also recognize that we need to invest in developing leaders as well. As a response to that, we started the “Leadership Accelerator Program” that all of our management goes through from TL to Director level on a monthly basis. Our Training Team is also developing a TL Training Program to better assist Optimians making the transition from employee to manager. The HR Department has experienced a lot of change, but we are switching to a new model to have dedicated representatives align with business units so it’s clear who to turn to for questions like you mentioned above. Along with that, we are switching to a single HRIS system to help streamline requests from our employees so that we can provide you with better service!

  7. COVID-19
    Helpful (2)

    "False culture - they completely blind you"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Optima Tax Relief full-time

    Pros

    No longer blinded by false pretenses set by their leaders.

    Cons

    The company completely covers who they truly are through their culture. Because the company was stripped of their culture through COVID, it was clear as day how awful the leadership is at the company. Also, they built their culture on lies. For a company that prides so highly about their culture, sure has no idea how to attend to their unhappy employees. It makes no sense. They totally try to get you with the culture, but dismiss you when your performance is lacking and won't invest in any training or ways to build your performance up. We're your "family"? Yeah, right.

    Continue reading

    Optima Tax Relief Response

    People Engagement & Development Specialist

    We're sorry to hear that you were disappointed with your time with us and you didn't receive the training that you needed. We believe we've been able to continue our culture alive even while remote but what it's built on is our most important asset, our people. We are also putting more resources into training in hopes to help all employees develop regardless of their skill level. Here at Optima, we strive to take feedback like this that will help us improve. We appreciate you investing your time with us, and wish you nothing but the best for your future.

  8. Helpful (1)

    "Pay not worth the headaches."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Various Titles 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Optima Tax Relief full-time for more than 3 years

    Pros

    Office close to 🏡. Flexible schedule

    Cons

    Seem like politicians. Favor their own. Immature management

    Continue reading
  9. Helpful (4)

    "Select few get fed good leads"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Optima Tax Relief full-time for more than a year

    Pros

    Good health benefits, 401k match, PTO, 3 days sick days.

    Cons

    They Make you write up a review on Glassdoor after your first week there. They’re smart there because the longer you’re there the more unfair you see how it is. Prime leads are given out to a select few for whatever reason. Management will say over and over that it’s a fair lead system but it’s all fake. Plus they keep hiring new people every month which dilutes leads even more. Realistically you’re going to be making about 75k average and you’ll be doing the exact same thing day in and day out.

    Optima Tax Relief Response

    People Engagement & Development Specialist

    Hello, I'm sorry that you had a negative experience with us, and we understand that employees can freely write or modify their own reviews at any time on Glassdoor. Also note that writing a review is completely optional as we encourage any type of feedback, negative or positive. We have been in a high-growth mode in Sales to accommodate the demand from potential customers. The integrity of the lead distribution is important to us and we take having a fair system very seriously. We thank you for the time you invested in us, and wish you the best for the future.

  10. Helpful (4)

    "Run...far away!!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Documents Specialist in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Optima Tax Relief full-time for more than a year

    Pros

    If you like time off, this is where you want to work! Many days, there was hardly anyone working!

    Cons

    Low starting pay with NO increase after a year. Leadership with high school mindset. Forced to play games from grade school playground. Constantly bombarded with "anonymous" surveys about how you feel about the company & CEO. The constant pandering to kids that didn't want to work was laughable.

    Continue reading
Found 291 reviews