Optimizely Reviews | Glassdoor

Optimizely Reviews

Updated June 7, 2018
122 reviews

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3.4
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Optimizely CEO Jay Larson
Jay Larson
14 Ratings

122 Employee Reviews

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Pros
Cons
  • "start-up growing pains including unclear path forward" (in 16 reviews)

  • "Professional/Career growth non-existent" (in 7 reviews)

More Pros and Cons

  1. Helpful (5)

    "Leading the experimentation space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optimizely full-time (Less than a year)

    Pros

    - Great product
    - Great time to be in the "digital experience" business
    - Great offices, friendly people
    - Great compensation/benefits/perks
    - New CEO making many of the necessary adjustments

    Cons

    - There is a culture of praise, which might make it difficult to get recognized for truly exemplary performance
    - Provide a stronger understanding around performance reviews

    Advice to Management

    - Encourage more cross-team collaboration on a more frequent and narrower basis
    - Make a stronger effort to accommodate needs of other offices and empower them to summon any needed resources. Don't be so SF-centric.


  2. Helpful (12)

    "The company has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Optimizely full-time

    Pros

    We have an excellent product, and position and potential in the market. There are some really fantastic, brilliant people who are a joy to work with across each department.

    Cons

    There has been a drastic difference in culture since the new CEO has come on board. There is a lot of pressure coming from the top down. Cross-team collaboration has suffered a great deal under this new leadership. The fantastic, brilliant people are become more few and farther between. Departments and leaders are singularly focused on individual KPIs, regardless of the impact it has on others, or morale.

    Advice to Management

    The CEO is micromanaging parts of the business and often causing more problems than solving them. His constant praising and shaming of people publicly is ruining the collaborative, one-team culture that motivated everyone.

  3. Helpful (12)

    "If you have multiple offers... choose the other company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Optimizely (More than a year)

    Pros

    Standard benefits and compensation is comparable to other companies.

    Cons

    Not a great environment for women or minorities.


  4. Helpful (8)

    "Lost its charm"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Optimizely full-time

    Pros

    It was awesome when I started in 2015 - I met some of my best friends there and really felt energized by the work.

    Cons

    The push to go enterprise was sloppy and a lot of morale was lost along the way. Now I don't even think I know anyone left there due to so much turnover.


  5. Helpful (5)

    "Software Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Optimizely full-time

    Pros

    Great coworkers, interesting space, decent perks

    Cons

    C-level is constantly shifting, strategy isn't aligned through the whole company.


  6. Helpful (16)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Optimizely full-time (More than a year)

    Pros

    Free lunch & snacks, great benefits

    Cons

    - Too many Millennial Snowflakes complaining about everything just to hear themselves talk.

    - Layoffs are an annual occurrence


  7. Helpful (17)

    "Bad vibes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Optimizely full-time

    Pros

    Good location in SF, free lunch / snacks / drinks, good pay (offset by low RSUs), nice office. Product is becoming better and more scalable.

    Cons

    Terrible culture. Bad vibes within and between teams. Constant fighting, fingerpointing and lack of accountability. Teams don't play well together. Many employees who are only in it for themselves and don't care about overall environment. Inexperienced managers in operations, sales and marketing who don't know how to lead and act selfishly. Saw truly talented managers leave or get forced out because they weren't backstabbers like others. Lack of diversity. Avoid, seriously, AVOID this place.

    Advice to Management

    Upper management needs to get rid of team managers who promote a toxic culture and don't know how to lead. Too many inexperienced managers incapable of rising to the challenge. Increase diversity. Promote collaboration and accountability across the organization.

  8. Helpful (9)

    "Noxious Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Optimizely full-time (More than a year)

    Pros

    Good product, some good people, free lunches. New CEO addressing flaws in the business

    Cons

    Lack of focus and care on culture. Terrible environment, particularly by the inexperienced, unprincipled, sales leadership team; lack of training, one on ones, overall plan. Negative, critical & bullying sales environment. Customer complaints about sales management, reps reluctant to bring sales managers to meetings. Several departures, unhappy sales reps and complaints to HR. HR intent to coach employees how to deal with difficult management rather than addressing cause and make a great work environment. Sales recruiters inaccurately represent sales success and quota attainment in interview process. White male dominated leadership.

    Advice to Management

    Take actionable, necessary steps to make Optimizely a great place to work, the feedback is there.


  9. Helpful (2)

    "Lots of runway ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optimizely full-time (More than a year)

    Pros

    Great product with lots of happy customers.

    Huge opportunity to own the category.

    Amazing benefits including free healthcare.

    Cons

    Lots of change and typical growing pains for an early stage company.

    Advice to Management

    Maintain current focus on activities and initiatives which will have the greatest impact.


  10. Helpful (2)

    "Great Product, People and Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optimizely full-time (More than a year)

    Pros

    New executive team is seasoned, they bring valuable operational experience and care about the business.

    No shortage of potential impact for any employee, as long as you are willing to take ownership.

    Cutting edge technology in a rapidly evolving market.

    Bigger customers and deals every quarter. It is clear that big businesses see a significant benefit from Optimizely.

    Outstanding benefits.

    This is a place where you can do the best work of your career.

    Cons

    If you are looking for a slower paced "big tech company " culture, perhaps not a fit.

    Growing a successful software company in a newer category is not a simple task. Those without relative experience might be uncomfortable with changes required to build a successful business.

    It is hard work, but the payoff can be big.

    Advice to Management

    Continue focus on building a healthy business and culture. Create more value for customers and you create value for employees.

    Don’t forget that this is a highly competitive talent market.


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