Does Optus pay their employees well?

According to anonymously submitted Glassdoor reviews, Optus employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Optus. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optus?

55% of Optus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optus 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optus?

Sales Associate (132) , Sales Consultant (85) , Retail Sales Consultant (70) , Sales Representative (66) , Retail Sales Associate (51) , Network Engineer (46) , Manager (45) , Sales (45) , Customer Service Representative (44) , Retail Consultant (43) , Project Manager (37) , Account Manager (32) , Associate Director (29) , Software Engineer (27) , Product Manager (24)

What are the pros of working at Optus according to real employee reviews?

"Culture in all the departments I have worked in has been great though I have seen few department with opposite experience especially call centres." ((in 234 reviews)); "You meet some great people at Optus and the campus is well set up with frequent events." ((in 215 reviews)); "Great campus and facilities." ((in 169 reviews)); "Flexibility and good work life balance" ((in 132 reviews)); "great team with alot of knowledge and experience" ((in 93 reviews))

What are the cons of working at Optus according to real employee reviews?

"If you've got a bad manager, good luck, dealt with multiple over the course of my tenure." ((in 48 reviews)); "However this trend changed due to changes in senior leadership roles and since 2012 until 2016 there has been constant multiple redundancies among various departmens." ((in 34 reviews)); "No career progression if you are not located in Head Office in Sydney" ((in 28 reviews)); "No training for staff" ((in 25 reviews)); "Poor upper management who are too out of touch with retail and in store processes" ((in 23 reviews))

What are employees saying about Optus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optus layoffs and their outlook for job security at Optus in 2026.

Optus reviews

Compare reviews

3.4

55% would recommend to a friend

(2,311 total reviews)

Stephen Rue

65% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

2.9

Senior management

Optus has an employee rating of 3.4 out of 5 stars, based on 2,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optus employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Reviews by job title

2K reviews

2.0

Jul 30, 2022

Just ok

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice campus, good employee discounts. Many events and give aways

Cons

Lots of bureaucracy, politics, and recognition and rewards are based on popularity and ability to maintain status quo by administering existing programs vs innovating in impactful ways. Below market salaries and ridiculous commission scheme There is no event, pun, or gimmick too corny for Optus to adopt - all in the spirit of "optumism"...smh. The constant barrage of cutesy ideas and initiatives make the culture seem forced, excessively fluffy, and phony. It is a bit too over the top, can be exhausting and is definitely not for everyone. Whilst it may be well-intentioned, the company should consider toning it down a bit in order to attain the esteem they are seeking.

5.0

Aug 22, 2021

Amazing Engagement & Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Optus always puts its people first, living by its Amazing People really stands true when you are in any part of the business within Optus. You will find that if you apply yourself, and raise your hand that when opportunities arise, that you get those opportunities.

Cons

Like any large business, at times there are many forums happening within the business, at times this can feel like a slight overload when ensuring everything is delivered on time.

3.0

Jul 22, 2023

Company

Branch manager

Recommend

CEO approval

Business Outlook

Pros

The pro is Working for the community

Cons

The Pay is the only downside

Viewing 1 - 3 of 2,311 Reviews

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Optus reviews

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Just ok

Amazing Engagement & Opportunities

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