Orange County (California) Reviews | Glassdoor

Orange County (California) Reviews

Updated February 17, 2017
44 reviews

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Full-time Part-time

2.7
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John M. W. Moorlach
10 Ratings

44 Employee Reviews

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Pros
Cons
  • There can be a disconnect with administrative upper management and line staff (in 5 reviews)

  • Very much a high school clique-like environment (in 3 reviews)

More Pros and Cons

  1. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Orange County (California) full-time

    Pros

    Less stress, nice people, good benefits

    Cons

    Their new retirement is way worse than old one. Pay is les.


  2. "Worst Treatment of People I've Ever Seen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Manager
    Former Employee - Administrative Manager

    I worked at Orange County (California) (More than 3 years)

    Pros

    People in other agencies were nice

    Cons

    Horrible treatment of people by HR. I've never worked anywhere so distrusting and negative. Bringing in management that has no clue what they are doing in HR.


  3. "Eligibility Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eligibility Technician in Santa Ana, CA
    Current Employee - Eligibility Technician in Santa Ana, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Orange County (California) full-time (More than 3 years)

    Pros

    Good benefits

    A lot of time off (including holidays, sick time, comp time, flex days and vacation hours)

    Friendly staff for the most part

    Comfortable office space

    Extensive mandatory training for each program

    Additional enrichment training opportunities

    Administration is friendly and welcoming

    Transfer/rotational/promotional opportunities come up often enough so that you don't get bored

    Insider scoop on new job postings

    Bilingual pay

    Music allowed

    Freedom to walk/talk as long as you meet your quota of cases for the day

    Business practices update meetings each month

    Lots of opportunities for extra-curricular involvement

    Variety of schedules to choose from

    Employee parking is very separate from client parking

    Sheriffs on-site

    Large breakrooms are provided with fridges, microwaves and vending machines

    The bathrooms are always clean and kept up

    Cons

    Really difficult to impress the administration enough to get a four-step raise

    They play favorites when deciding who they want to see promoted

    The case/task load is basically unbearable, you get assigned 18-20 tasks a day and are expected to process at least 8-10 but the average is 5 tasks per day, when will one ever catch up?

    And on top of it, their statistical analysis formula does not calculate days off correctly, so employees end up getting short-changed with their numbers at evaluations and reviews.

    Though the chain of command is well organized, it is really hard to get a straight answer from anyone sometimes - or it's rare to get the same answer from any two people here in terms of how to process a case

    Promotion is largely based on numbers and/or nepotism rather than on character and experiences with conflict resolution or people skills, and other such things

    Lunch breaks are really short on an average schedule - barely enough time to go out, pick something up and come back. You end up eating at your desk outside of your lunch break. You are better off bringing lunch every single day.

    Little disciplinary action for faulty workers - very little accountability for quality of work/treatment of clients and staff/personal actions

    Probation period is one year long for this position, supervisory and upper-level management positions - so you don't feel quite secure or safe or confident in the work you're doing during this time no matter where you are on the ladder

    The Business Rules Engine is the bane of my existence - it's really flaky and pushes out processing time to unnecessary levels

    Advice to Management

    Please fix your data analysis formula to give the proper props to the workers. Plus this only makes the county look bad, as if we're producing MUCH less than we actually are - so it would benefit you.

    Please stop trying to build certain workers' resumes up by only choosing them for special projects, focus groups and other types of similar opportunities, it's very obvious that it happens to be the same people over and over again on these things - that doesn't give others who are really interested in working on these projects the opportunity to explore their talents

    Some workers receive an unequal amount of tasks and although review of this matter has been requested time and time again, this has yet to be fixed - please stop ignoring your workers' needs, a happy and motivated worker means more and better quality tasks processed.

    When it comes to addressing problems in the business processes, we can tell when you're trying to pretend that something isn't happening instead of humbling out and doing your best to find a solution to a problem or taking people's suggestions... We're not children, we notice these things and yes, sometimes we know what we're talking about - seeing as how we spend half our life staring these things in the face.


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  5. "County Executive Office; Government and Community Relations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Santa Ana, CA
    Former Employee - Anonymous in Santa Ana, CA
    Doesn't Recommend

    I worked at Orange County (California) full-time

    Pros

    Job security when you pass the 1 year probationary period. Benefits. Access to a professional union. Ability to work in multiple agencies if openings are available and favoritism isn't a factor.

    Cons

    Terrible management in the Government and Community Relations Office. Employees "work out of class," meaning they should be paid according to the job responsibilities for which they are hired. Instead, they are paid less to do work of a higher "class." Little trust, political, upper leadership ill equipped to execute roles, retaliatory culture, office gossip and disparraging remarks to ruin reputations. Applying for promotions is based on favoritism and not work product or job performance. Department head buys baked goods on a daily basis hoping it buys support from employees.

    Advice to Management

    If you hire people with excellent talents, let them do their jobs. Stand down from retaliation towards employees.


  6. "Lieutenant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great opportunities to work specialities and advance.

    Cons

    Expensive cost of living in county.


  7. "Accountant/Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Orange County (California) full-time

    Pros

    Good pay with excellent retirement and benefits. Generous paid time off. Flexible 9/80 work schedule. Room for growth and professional development. Professional/caring management and nice co-workers.

    Cons

    Politics at certain levels of management. Can be hard for some to promote. Some of the work could be monotonous. Overall the pros outweigh the cons.

    Advice to Management

    Continue to foster innovation and professional development and growth for employees at all levels of their departments. Continue to listen to new ideas of non-management employees.


  8. Helpful (1)

    "Worst work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orange County (California) full-time

    Pros

    Nothing that I can share about this place is positive.

    Cons

    Discriminatory environment, low trusting, political, upper leadership ill equipped to execute roles, retaliatory culture.


  9. Helpful (1)

    "bad"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    decent pay and good benefits

    Cons

    hard and can be exhausting

    Advice to Management

    hard work


  10. Helpful (1)

    "Wearing several hats"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orange County (California) full-time

    Pros

    Hands on experience doing many duties other companies would have other staff positions for. Opportunities to learn many aspects of client care including case management. Grow retire with company. Good trainings and benefits.

    Cons

    There can be a disconnect with administrative upper management and line staff. Changes can happen that are sudden and unexplained. Vacated positions can be frozen with no new hires on the horizon for a long time.

    Advice to Management

    Get feedback from line staff before implementing changes. Hopefully have an understanding about what line staff are covering within each program before making sudden changes.


  11. Helpful (2)

    "Stressful and high caseloads"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Social Worker in Orange, CA
    Former Employee - Senior Social Worker in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits and retirement, flex schedule

    Cons

    Caseloads have spiked and management is not listening to needs or making changes. Environment is toxic and non-supportive which is so sad because it is filled with so many dedicated people. High turnover rate plus lots of early retirement due to horrible conditions.

    Advice to Management

    Stop having meetings and make changes. You know what needs to be done.



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