Orange Lake Resorts Reviews | Glassdoor

Orange Lake Resorts Reviews

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Found 126 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
68%
Approve of CEO
Orange Lake Resorts CEO Don L. Harrill
Don L. Harrill
14 Ratings
Pros
Cons
  • "Poor oversight from upper management to lower and middle management(in 7 reviews)

  • "Orange Lake controls many properties so sometimes, the corporate response may not be as fast as it should be at the local resort level(in 5 reviews)

More Pros and Cons
  1. "cap team, stock, scan inventory in and out in backroom and sales floor."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dispatcher in Kissimmee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Orange Lake Resorts part-time for more than 9 years

    Pros

    great job, good experience, fun to work with co-workers and sales

    Cons

    I did not find any, maybe the hours

    Advice to Management

    when site employee for any reason to treat as family not a problem.

  2. Helpful (1)

    "Good Starting Point"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Time-Analyst in Kissimmee, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Orange Lake Resorts full-time for more than 2 years

    Pros

    Willing to hire limited experience and it's great first job experience. If you stick it out for a couple years then you should be able to get higher offers elsewhere. Job Security is pretty good

    Cons

    Happiness hear will very GREATLY depending on which department your work in, and who you report to within that department Hours worked each week can get high. Big issue if salaried. Pay is below what you'd receive elsewhere. If it's your first job, it wont sting as much. Management can be very difficult to work under in some departments. I'm sure some are okay, but others can be a condescending, unreasonable, and...

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  3. "In-House Marketing Agent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Associate 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Orange Lake Resorts full-time for more than 2 years

    Pros

    Potential to make good money if you don't mind the grind.

    Cons

    You will NOT get time off; company churns-and-burns employees; the pay changes ALL THE TIME, so it's very difficult to earn top dollar; if you are not a consistent producer, you WILL be let go; regardless of what they say, there is no "team" environment -- if you do not look out for yourself, you will be taken advantage of; every single guest hates you; you MUST tell half-truths to people all the time if you expect to...

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    Advice to Management

    Be more alert to the top marketers who lie, cheat, and steal to make it to the top.

  4. "Run!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Entry Verification Agent in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Orange Lake Resorts full-time for more than a year

    Pros

    Free coffee, consistent pay weekly.

    Cons

    Does not value their employees, most positions do not have a permanent cubicle for you--so basically you carry your belongings and clean each day every day. They do not supply cleaning supplies. You will also have to get in earlier to log onto a working computer.

    Advice to Management

    A turnover rate over 30% is excessive, look at your managers not the employees. Clean carpets, supply more work spaces and train managers with a degree or management experience.

  5. "Rental Administration"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Kissimmee, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Orange Lake Resorts full-time for more than 4 years

    Pros

    Great benefits and good experience

    Cons

    There is favoritism. Management frowns on college education. They believe you must work for years to move up and college education is irrelevant. Managers do not have college education and do not know how to deal with employees. They are closed minded to innovatative ideas. Loyal employees who have been with the company for years leave because there is no opportunity to move up.

    Advice to Management

    Get a college education. Take care of your loyal employees. Your wasting company training employees who leave to company. Be receptive to innovated ideas. Encourage and stop bullying your co-workers.

  6. ":("

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Orange Lake Resorts full-time

    Pros

    I enjoyed the training /trainer.

    Cons

    Huge growth currently happening, which comes with a lot of chaos and disorganization. High turnover.

    Advice to Management

    Value employees that want to stay and grow with the company, don't be so quick to lose good employees.

  7. "IT Position"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Kissimmee, FL

      I worked at Orange Lake Resorts full-time for more than 6 years

      Pros

      Company has funds for projects.

      Cons

      There are none at this time.

      Advice to Management

      None

    • "Telephone Sales (Tour Appointment Setter)"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - TELESALES Representative in Orange Lake, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Orange Lake Resorts full-time for more than 2 years

      Pros

      Relatively short work day, resort atmosphere, decent medical benefits & hotel discount benefits.

      Cons

      Quotas are changed at will (changed 3 x in one year), Pay schedule was changed 2 x in 18 months to decrease earnings. Poor oversight from upper management to lower and middle management. Office is very political, not merit based as was promised during training. Only the chosen will have opportunity to earn.

      Advice to Management

      Upper management , look closely at middle and lower management's handling of the dialer system, the distribution of warmer leads, the allowance of favored reps tours booked that are not "allowed" according to company tour guidelines. Anyone can look like a rockstar if they don't have the same rules to adhere to as the rest.

    • "Sales and Marketing"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Orange Lake Resorts full-time

      Pros

      It was okay. People are decent

      Cons

      unless you are making the company money they don't care about you.

    • "Senior Accountant"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Orange Lake Resorts full-time

      Pros

      Great work environment and community involvement

      Cons

      Long work hours including some weekends

      Advice to Management

      Adequate staffing for work load

    Found 126 reviews