Orangetheory Fitness Reviews | Glassdoor

Orangetheory Fitness Reviews

Updated April 18, 2017
219 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
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Dave Long
74 Ratings

219 Employee Reviews

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Pros
  • great atmosphere; great sense of family and community; free workouts (in 31 reviews)

  • Free membership, flexibility, easy job (in 25 reviews)

Cons
  • No benefits, fairly low hourly pay (in 21 reviews)

  • No professionalism, not much room for growth (in 8 reviews)

More Pros and Cons

  1. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Greensboro, NC
    Former Employee - Manager in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Orangetheory Fitness full-time (More than a year)

    Pros

    Free membership, great training from corporate, friendly atmosphere

    Cons

    No benefits, fairly low hourly pay

    Advice to Management

    Offer better pay & some sort of benefit to keep long term employees (other than a free membership)


  2. Helpful (5)

    "Walnut Creek, CA location - They do not care about their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Walnut Creek, CA
    Former Employee - Anonymous Employee in Walnut Creek, CA

    I worked at Orangetheory Fitness full-time (Less than a year)

    Pros

    - Networking for further positions with high-end members
    - Able to take classes for free
    - Community feel

    Cons

    - Basically 0 benefits besides taking classes on standby
    - Walnut Creek, CA - don't try to help you grow, HR is always threatening to write you up, lots of overturn
    - Not appreciative of hard work
    - Very strict about overtime
    - Lying management
    - Not consistent

    Advice to Management

    If you cared about making your hard working employees feel good about where they are and help them get to where they want to be and look at the glass half full instead of half empty all the time, the sales would come naturally. When you have to constantly train in new people, your team is never on the same page. You say "the employees come first", but we can all tell we are just a labor cost to you. Learn to treat the staff right first! The good ones always leave because they don't feel appreciated. Reflect on how you are running things and consider that when you are getting a lot of cancels at your studios instead of blaming the staff.


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orangetheory Fitness part-time (More than a year)

    Pros

    Free membership, flexibility, easy job

    Cons

    You can't really move up with this company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Specialist in Birmingham, AL
    Current Employee - Program Specialist in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Orangetheory Fitness full-time (Less than a year)

    Pros

    Work schedule is bangin! I'm able to have a life, work full time, and go to school full time without feelings completely drained from life.
    the members are amazing
    my co workers are the sugar honey ice tea. It's always easy to work somewhere when you have a good support system

    Cons

    Benefits :( OFT here doesn't pay any of my insurance- the do offer it though
    management could be a little better

    Advice to Management

    Get more help I guess? it just seems unnecessary to be spread so thin when you don't have to be.


  6. "Fun, busy environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitness Sales Associate in New York, NY
    Current Employee - Fitness Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orangetheory Fitness full-time (Less than a year)

    Pros

    Good energy, good benefits, free fitness classes, decent salary with commissions. Been here for a few months and love my coworkers.

    Cons

    None so far. :) Great team members are the key to a happy and successful studio, so as long as there's that, you will succeed.

    Advice to Management

    Keep doing what you're doing.


  7. "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Orangetheory Fitness full-time (Less than a year)

    Pros

    Free workout that you can enjoy off shift

    Cons

    Horrible manager very bad at doing his/her job
    Never getting paid timely
    No sufficient job training
    No promises are kept (including promised raise)
    Manager trying to steal sales from the team
    High stress and toxic work environment created by the manager
    Employee concerns are ignored
    High team turnover
    No benefits

    Advice to Management

    Create a genuine, friendly, and happy work environment for the employees. Make people your priority not the money, this goes both for members and the employees working there.


  8. Helpful (1)

    "Amazing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Studio Manager in Orlando, FL
    Current Employee - Assistant Studio Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orangetheory Fitness full-time (Less than a year)

    Pros

    Orangetheory Fitness is more than just a gym, it is a community. It is also more than just a job, it is a family - your coworkers and members become part of who you are. You motivate and challenge each other to become better mentally and physically. The "Orange" culture is truly different than the culture of any other job; it is indescribable and irreplaceable.
    You have the freedom to explore your creativity and challenge new ideas, while still having the stability of a well-structured foundation.
    There is plenty of space for career advancement as well as there are studios all around the world. From coaching, to marketing, to managing, or even corporate offices, there is truly a career option for everyone.

    Cons

    The only con I can think of is that you can't help everyone. There are some people out there who truly have no interest in achieving their fitness goals and it sometimes is out of our power to be able to help them.

    Advice to Management

    Keep being encouraging and continue to empower your staff and members! Not only is Orangetheory a pleasurable place to achieve fitness goals, it is also an enjoyable place of work.


  9. Helpful (1)

    "Member Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Park City, UT
    Current Employee - Assistant Manager in Park City, UT
    Recommends

    I have been working at Orangetheory Fitness full-time (Less than a year)

    Pros

    The level of hospitality that is infused into the fitness experience has made me a firm believer in the company and honored to be a team member.

    Cons

    Haven't found one yet :)


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Orangetheory Fitness full-time

    Pros

    I wish I had some pros.

    Cons

    Hourly pay is below minimum wage, everyone else but you will know if you're being fired, poor management, if you're scheduled to work a certain day you'll be notified 15 mins before your shift to not come in and won't even be compensated for those hours, all they do is gossip, favoritism

    Advice to Management

    Keep manager level discussions amongst managers, if someone is being fired have the manager notify the person - not tell everyone else but them and then send another Sales Associate to tell the person they're being fired. Don't schedule an employee then text them when they're on the way to work to not come in.


  11. "Awful place to be employed"

    Star Star Star Star Star
    • Comp & Benefits
    Current Employee - Anonymous Employee in New Braunfels, TX
    Current Employee - Anonymous Employee in New Braunfels, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Orangetheory Fitness full-time (Less than a year)

    Pros

    awesome members; work out for free

    Cons

    owner has no respect for time and expects you give your time for free at ALL events and will promise you one thing and then do something else; work so much that you can't work enjoy the benefits of working at a fitness studio; no room to grow in career

    Advice to Management

    get a manager that has actually managed (New Braunfels Texas location) and knows how to run a company


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