Orbit Medical Reviews | Glassdoor

Orbit Medical Reviews

Updated December 4, 2017
18 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Brandon Bliss
11 Ratings

18 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (3)

    "Good Entry Level Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative
    Positive Outlook
    Approves of CEO

    Pros

    Your earnings are determined by your own work effort. It is a good entry level sales job for medical sales. Coworkers are extremely helpful and managers are always there to lend a helping hand.

    Cons

    Medicare's requirements for paperwork and working with difficult doctors. People have a bad stigma towards Powered Wheelchairs which can sometimes make it difficult to talk about with some offices

    Advice to Management

    Keep doing what you're doing. Company is heading in a positive direction


  2. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    very lax environment, the family fun day concept is very nice

    Cons

    No one is held accountable. No one wants to help anyone out.

  3. Helpful (2)

    "Not a Happy Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Billing Specialist in Commerce Township, MI
    Former Employee - Patient Billing Specialist in Commerce Township, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Orbit Medical (More than a year)

    Pros

    Departments are well organized, supervisors generally do not micromanage, tasks are clearly delegated, teams are supportive of each other, well established company, great place to have a quiet desk job forever, recognition for success, always birthday cake, company social events once in a while, decent salaries

    Cons

    Upper management is aware of dishonesty from the sales team but won't let the truth be known for fear of compromising business. This is not a workplace where you are encouraged to speak up when you see something shady going on. You are likely to be fired for "stirring the pot." Collections department is a nightmare, as they usually are. Not very comprehensive or extensive benefit packages

    Advice to Management

    Taking pride in what you do and seeing your job as a means to help others would greatly boost morale. The biggest issue with the corporate office is insensitivity. Forbes' top rated companies every year are known for their professional, supportive, and encouraging relationships among employees. Learning from their example could greatly eliminate recurring issues such as high turnover rates, incomplete goals, workplace tension, and overall job dissatisfaction


  4. "Project Manager"

    StarStarStarStarStar
    Former Employee - Project Manager/Business Analyst in Salt Lake City, UT
    Former Employee - Project Manager/Business Analyst in Salt Lake City, UT
    Approves of CEO

    I worked at Orbit Medical (More than 5 years)

    Pros

    Loved the 9 years I was there. My old boss left in January... It just hasn't been the same since he left.

    Cons

    Dealing with the constant curve balls thrown at the DMV industry is exhausting.


  5. "Definitely a Step up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Executive
    Current Employee - Territory Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orbit Medical full-time

    Pros

    In my current position the best thing is the flexibility. I have children and I've always been able to take be there for them. Whether they get sick and I have to take them to the doctor, or a babysitter cancels or is late, or they have a scholastic event. I've always been able to schedule my time around this. Also there is room to generate revenue on my own terms. I determine what happens in my territory with accountability, but I am compensated for my lead generation, not just a pat on the back. There are bonus's and incentives every month. I've seen the company reward top sellers or bonus hitters with everything from a GoPro to an X Box, to Apple store gift cards, and etc. They are highly incentive oriented and family structured.

    Cons

    It's not an easy job. The items we sell, this market has experienced some bad reputations, so it's a challenge to build that rapport and explain why our company is different. The clients we deal with many have negative personalities and you will get berated, yelled at for things that are outside of your control legitimately. There is a lot of damage control in my position, and sometimes there can be late nights, but it's not a everyday occurrence.

    Advice to Management

    As far a leadership there does appear to be a discrepancy in the treatment of different job titles, as far as expectations. I would try to find a way to create incentives for those job titles that don't necessarily generate money for the company, so they don't develop resentment towards their coworkers and the company as a whole. It's difficult concept to reward people for literally doing their job, but some other aspects of the job, "customer service, technicians, scheduling" they can feel left out when others are rewarded for going above and beyond.


  6. Helpful (2)

    "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in South Chicago, IL
    Current Employee - Territory Manager in South Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -You earn great money if you work hard (speaking as a sales rep). It's that simple.
    -Take a negative review written by a disgruntled driver/technician who can't spell or use proper grammar with a grain of salt.
    -Management is excellent. The "good" employees know this.
    -We are always one step ahead or real close behind the daily changes of insurance companies.
    -Additionally, we won all our bids, meaning we made it through the hardest times Medicare could throw at us. There are very few DME companies around with our reputation

    Cons

    You have to be incredibly thorough with each patient, from referral to delivery. However, that's the job. Frustrations lie in the world not revolving around you, but diligence with follow ups and relationship-building solve these problems for the most part.

    Advice to Management

    -Kicking the butts of the few people who go through the motions and/or don't understand the urgency of our top products (PWCs and Back Braces)
    -Same day preauth PWC submissions or pay for approvals.


  7. "Overall, excellent experience and a great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Detroit, MI
    Current Employee - Outside Sales Representative in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orbit Medical full-time (More than 3 years)

    Pros

    Family oriented. Interact and build relationships with different patient's and medical facilities. You have control of your earnings potential.

    Cons

    Constant changes with insurance requirements and guidelines.

    Advice to Management

    Improve customer service. Need better communication among employees.

  8. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours, helping patient get equipment they need

    Cons

    Medicare is always changing and reimbursement is getting lower and lower


  9. "Sales Represenative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Chicago, IL
    Current Employee - Outside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Orbit Medical full-time (Less than a year)

    Pros

    Relaxed office environment. Excellent office culture. You get what you put into this job. If you work hard, you make some good money.

    Cons

    Lots of companies are going out of business due to Medicare and all of their crazy rules and competitive bidding.

    Advice to Management

    Focus more on customer service.


  10. "Forward thinkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Neutral Outlook
    Approves of CEO

    I have been working at Orbit Medical full-time

    Pros

    Constantly striving for better ways to do things. If any company will make it (see "Cons"), they should.

    Cons

    Lots of troubled waters in this industry - many companies going out of business.

    Advice to Management

    Be careful to not be more loyal to a pet-project employee that the interests of the company as a whole.


Showing 18 of 18 reviews
Reset Filters